How to get the help I need with T420

Question

I had a Lenovo for five years which worked wonderfully, so I got another one last summer(July 2012). It quit working in June 2013 right before I was going on vacation. I had my local tech person look at it and he couldn't do anything so I called service when I returned and was informed that it was one week over warranty. The person I talked with said she could do nothing to help me, nor could her superior and told me she would have to "terminate the call". I called back and talked with a different rep who said they would send out a hard drive, which they did (it was there the next morning!).
However, this didn't fix the problem and after 4 weeks I had to send it to the "depot". The problem is that my first fix was under one claim number and this is under another. So now they are saying I am about 6 weeks out of warranty, when actually the whole problem began (the computer quit) when I was under warranty, and when I did call the first time, one rep had the kindness to realize that one week really doesn't count.
How do I get around this issue of two different claims when it's really one problem (the motherboard) that was never resolved in the first place? I shouldn't be charged $475 for a motherboard that quit in less than a year, nor should I be told that this is a whole new issue just because a new hard drive didn't solve it.
I hope there is a way to get someone to understand this from my perspective. I would like to be able to stick with Lenovo and recommend it to others.
Thanks for any help.

Answer 1

using the split() method. i am able to split everything now
so it appear somthing like this :
import javax.swing.*;
import java.awt.*;
import java.awt.event.*;
import java.io.*;
public class testing{
     String d1 =     "ARRAY 'Monitor Chart' 1 5";
     String d2 = "'Total OverFlow' 'Queued' 'Completed' 'Host Resets' 'Errors'";
     String d3 = "'' 0.0 1.0 2.0 3.0 4.0 ";
     String d4 = "'Series1' 11.0 0.6 8.6 11.5 6.6 ";
     String d5 = "'Series2' 12.8 6.7 21.6 11.1 30.0 ";
     String data = d1 + d2 + d3 + d4 + d5;     
     public testing(){
          System.out.println(data);
          String[] result = data.split("\\s");
          for(int x=0;x<result.length;x++)
          System.out.println(result[x]);
     public static void main (String args[])throws IOException{
        testing Application = new testing();
}ARRAY
'Monitor
Chart'
2
5
'Total OverFlow'
'Queued'
'Completed'
'Host Resets'
'Errors'''
0.0
1.0
2.0
3.0
4.0
'Series1'
11.0
0.6
8.6
11.5
6.6
'Series2'
12.8
6.7
21.6
11.1
30.0
but how do i get the values out ??how do i noe it is which index or wad?
11.0
0.6
8.6
11.5
6.6