How to get thinkvantage rescue and recovery to install on windows 7

I have successfully upgraded from Vista 34 bit to Windows 7 64 bit. All is working smoothly, however, the thinkvantage toolbox tells me to install thinkvantage rescue and recovery. I have tried to do this from the Lenovo website, however an error mesage tells me I have to install something else first. Unfortunately, I don't know what it is or where to find it. Any suggestions?
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Alia wrote:
I have successfully upgraded from Vista 34 bit to Windows 7 64 bit. All is working smoothly, however, the thinkvantage toolbox tells me to install thinkvantage rescue and recovery. I have tried to do this from the Lenovo website, however an error mesage tells me I have to install something else first. Unfortunately, I don't know what it is or where to find it. Any suggestions?

Similar Messages

How to install Rescue and Recovery 4.21 on Windows 2003

There should be a good amount of users running Windows 2003 on their thinkpad for various reasons. As much as I tried, I could not get Rescue and Recovery's MSI to install on my X61 running Win2003 R2 SP2, despite attempts to modify the Setup.ini file.
the changes made in setup.ini:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
The returned installer error is "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later".
This is such a shame as I'm pretty sure RR would run just fine on win2003 as both WinXP and win2003 are based on the same underlying technologies and code. Please advice if there's any method such as a command switch for MSI installer to suppress OS detection error or any modification that can be made to setup.ini to get it to install on win2003 or any utility that can be used to modify MSI files and database? Thanks!
Message Edited by Xseriesfanboy on 08-31-2008 08:26 PM
Message Edited by Xseriesfanboy on 08-31-2008 08:30 PM
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Alrighty..I've manage to google a hack to this problem of getting Rescue and Recovery to install on Windows 2003. So let this post be a guide to how to get this done:
Getting the tools to modify Rescue and Recovery MSI (Windows Installer)
Download and install Orca MSI editor from http://astebner.sts.winisp.net/Tools/Orca.zip
Review http://ravi1337.blogspot.com/2007/05/orca-msi-editor-make-any-software.html, this guide should give you a good idea what you'll be doing with this tool.
Download Rescue and Recovery™ 4.21 from Lenovo
Download Rescue and Recovery™ 4.21 for Windows XP (32-bit) or Windows 2000 from http://www-307.ibm.com/pc/support/site.wss/license.do?filename=thinkvantage_en/z652_setup_rnr42_016c...
Ensure you are downloading full install with all language pack to avoid any missing installation file due to regional settings
Run the installer and see that all files are extracted accordingly.
Modification of Rescue and Recovery Installer
Delete all files in C:\Documents and Settings\(User Account Name)\Local Settings\Temp\ this will prevent confusion on which files are unpacked and created by RR installer
Extract z652_setup_rnr42_016c.exe into a folder named z652_setup_rnr42_016c.
Execute tvtrnr42.exe
The MSI installer is then unpacked to the following default directory: C:\Documents and Settings\(User Account Name)\Local Settings\Temp\. Note that the installer creates two directories for installation of RR, that are {F151F2B3-0C32-44D3-90E2-E639B8024622} and _isXXXX <--- 4 randomly generated digits
The folder _isXXXX contain Rescue and Recovery.msi
On the first run of the installer, the following error will be shown "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later". DO NOT CLICK OK! This is cause the installer to purge all installation files and related directories in the temp directory. Just leave the error window as it is without clicking the OK button!
Copy all TVT files from folder z652_setup_rnr42_016c into both directories
Modify setup.ini entry for Win2003Server with notepad and save changes:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
Right-click on Rescue and Recovery.msi and edit with Orca
Go to LaunchCondition Table
Drop the following rows and save changes:
(((VersionNT=501 AND ServicePackLevel>=1)OR (VersionNT=500 AND ServicePackLevel>=3)) AND WINSERVER=0) OR Installed- The current operating system is not supported for running [ProductName]. Supported operating systems include Microsoft(R) Windows(R) 2000 with Service Pack 3 or later and Windows XP with Service Pack 1 or later.
IEEXISTS=1 OR Installed - [ProductName] requires Microsoft(R) Internet Explorer version 5.5 or higher. You cannot install the Rescue and Recovery program without this version of Internet Explorer.
INCOMPAPPNAME=0 OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
Not SGEWRONGVERSION OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
When you're done with these modification, re-run Rescue and Recovery.msi without closing the previous error window. Rescue and Recovery should now install without any glitch! Good Luck!
Message Edited by Xseriesfanboy on 09-01-2008 06:37 AM
Message Edited by Xseriesfanboy on 09-01-2008 06:38 AM

ThinkVantage Rescue and Recovery 4 delete backups on T60p?

I have been trying to delete old backups on t60p with ThinkVantage Rescue and Recovery 4.21.0015.00 to make more room on my main and backup hard drives, but it says that I don't have enough room to delete the backup. I also have been trying to figure out what are the best ones to delete, as some seem to be more complete. The main drive has 8.26 GB and my backup has 1.74 GB. Can I just delete the older folders on the hard drive? Also, how do I create room on the recovery partition or remove it? It is taking up half of my 100 GB, so I am constantly running out of room.
Thanks,
Vince
T60p, 8743CTO, Bios 7IET36WW (1.17), Intel Core II Duo T7200, 2 GB RAM
Vince
T60p, Model 8743CTO, CPU T7200 Core II Duo, RAM 2 GB, Mobility ATI

vguinnane, welcome to the forum,
in the advanced settings of R&R - view/delete backups - select the last backup and delete it on it's own, you should then be able to delete the other backups.
As the backups are dependant on each other deleting everything between the first and last backup will render the last backup useless, you must work backwards.
Andy ______________________________________
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Step by step instructions for recovering your system using ThinkVantage Rescue and Recovery

Official Instructions for using ThinkVantage Rescue and Recovery.
Message Edited by carbon_unit on 11-04-2008 03:24 PM
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo

I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Bitlocker & ThinkVantage Rescue and Recovery on 64 Windows 7 Enterprise

Hi
I am attempting to setup ThinkVantage Rescue and Recovery 4 on a X300 ThinkPad with 64bit Windows 7 Enetrprise and BitLocker enabled. A installed ThinkVantage Rescue and Recovery 4 after turning on BitLocker, as stated in considerations in ThinkVantage Rescue and Recovery 4 readme file. When I press the blue ThinkVantage button and then F11, it starts ThinkVantage Rescue and Recovery 4, but shortly after splash screen with life-belt appears the notebook restarts and BitLocker requires keyfile to continue. When I give it the key file it boots nomally. However if I restart and attempt to enter ThinkVantage Rescue and Recovery 4 again - the same story repeats, so I'm unable to use ThinkVantage Rescue and Recovery 4. Then I disabled BitLocker encryption on boot drive, and ThinkVantage Rescue and Recovery 4 started to work normally, without touching anythnig else.
So, finally are Bitlocker & ThinkVantage Rescue and Recovery 4 compatible on 64 Windows 7 Enterprise? Any one having success with this combination?
Thanks, George

Its a known bug already reported by many thinkpad users running 64bit versions of Win7,Microsoft might issue a fix.If you want to report it to them
www.connect.microsoft.com
Cheers and regards,
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Problem with Rescue and Recovery after installing Norton Internet Security 2010

Hi all.
It's my first time in this forum.
I have a problem, with Rescue and Recovery, after installing Norton Internet Security 2010 on my T43.
The message I get it:
"Rescue and Recovery is unable to back up the file 'C:\Documents and settings\all Users\Application Data\ Norton\ 00000082\00000109\000003c1\cltMLS1.bat' Because the file is either corrupted or being used by another application. Please close any application that could be using the file.
I tried to close the Norton but I couldn't find how.
Tanks
Doron71

Hi and welcome to the forum,
the reason for this situation is, that the antivir files are protected from being modified.
This is the reason, why this file cannot be backed up. I assume, that you would get much more such messages, as there are surelly multiple files files, that are protected like this.
So the solution is to block folders from being archived. Please start RnR application and in the configuration set this folder as the excluded one.
This will skip the backup of this file and will fix your situation.
Please let me know, if you have covered this.
Cheers

Error installing rescue and recovery 4.3 on windows 7

i have a sl410 with windows 7 ultimate(32bit) installed, but i failed to install rescue and recovery 4.3 for many times,reporting"Error 25014. There was an error installing the Rescue and Recovery boot manager. Return code: 6".
why?
i found someone said about using a command line installation which will NOT install the RnR partition,but how to use command line installation?i've got only the tvtvrnr43_1027sc.exe downloaded file and the tvtrnr43_1027.exe in C:\SWTOOLS\apps\rnr43sc\ directory,how can i input the comands like setup.exe /a /s?which command should i use?

http://forum.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-4-3-for-Windows-7-installat...

Rescue and Recovery 4.3 on Windows 7 64 bit won't install

Hi,
I had to reinstall my Windows 7 and when I did that I accidentally wiped away the Recovery partition. I didn't think this would be a problem but now I am trying to install Rescue and Recovery 4.3 on Windows 7 64 bit and I keep getting this error
"Error 25014. There was an error installing the Rescue and Recovery boot manager. Return code: 6"
I am wondering why I am getting this error and how I can install Rescue and Recovery 4.3?

Hi,
can you also specify, how did you installed Win7?
Using Recovery CDs? or?
Note, that RnR needs to modify the boot loder of Windows and if the access is blocked, due to permissions, then this situation of course will happen.
However, there is also a second option, on how to get RnR installed and this is using a command line installation which will NOT install the RnR partition.
NOTE: the change in the boot loder is needed only for the creation of this RnR partition.
For more info, please read the following RnR manual:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/rnr43dg.pdf
Feel free to ask any other question.
Cheers

Rescue and Recovery 4.3 for Windows 7, installation

Hello,
I purchased my system June 16, 2009 with Vista downgraded to XP Pro so I was not able to purchase a upgrade disk from Lenovo.
This week I purchased the Windows 7 64 bit Home Premium upgrade package at a local store.
I did the upgrade (clean install) Windows 7 64 bit Home Premium on my ThinkPad T400 type 2764-CTO. Also successfully installed all Win 7 64 bit ThinkVantage software with System Update 4.
I downloaded Rescue and Recovery 4.3 for Windows 7
The documentation for the installation of R&R 4.3 is difficult to comprehend and I could not find a post on this board that deals with my topic.
The recommended procedure before installing Rescue and Recovery on computers running the 64-bit version of Microsoft Windows 7 is:
you must download and install the Microsoft Visual C++ Redistributable Package (x64) SP1.
That was done with no problems!
To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
The Sysprepbackup operation changes in the Windows 7 operating system because a new version of Windows Recovery Environment (Windows RE) is built in the Windows 7 operating system. When you run the System Preparation Tool (Sysprep) and use the /generalize option, the Sysprep operation disables Windows RE by removing the Boot Configuration Data (BCD) entry to the Rescue and Recovery Pre Desktop Area (PDA). To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
and here starts my problem installing the package!
Instruction:
To install the accessory package in the Windows 7 operating system and take a Sysprepbackup on a USB hard disk drive, do the following:
Type the following commands to start the Sysprepbackup process using administrative privileges: cd "\Program Files\Lenovo\Rescue and Recovery" rrcmd sysprepbackup location=U name="sysprep backup" The "...run sysprep now..." message displays. Note: Before you take a Sysprep backup on the USB hard disk drive, make sure that there is at least one backup on your local hard disk drive.
Go to the C:\Windows\Systme32\Sysprep directory and launch the sysprep.exe file. The System Preparation Tool window opens.
Be sure to select Quit from the Shutdown Options drop-down list box. Click OK to save the setting. The Sysprep process begins.
When the Sysprep process is completed, run the msi file that you downloaded using administrative privileges. Wait until the package is successfully installed.
Restart your system. Then, it will automatically boot to the PDA to continue with the Sysprepbackup process on the USB hard disk drive. For the detailed parameters about the restore operation commands using RRCMD, refer to the Rescue and Recovery 4.3 Deployment Guide. Software versions to use with this release.
3.At the end Install the Rescue and Recovery 4.3 package.
Ok that should be simple to do.
What is "Sysprepbackup" and do I need to follow the installation procedure above to be able to install and run Rescue and Recovery 4.3 for Windows 7. I dont think I need to or want to do a "Sysprepbackup on a USB hard disk drive". or may be I will when I understand what it is.
Can I simply install the Microsoft Visual C++ Redistributable Package (x64) SP1 and the the Rescue and Recovery 4.3 package.
Thank you
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I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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AHH Thinkvantage Rescue and Recovery won't let me get into Windows RecoverY!

So I'm having the error Windows failed to start; NLS data is missing or corrupt. What I've read on the internet told me said that I should enter the Windows Repair disk and proceed. I don't have an optic drive, nor was my tablet (X61T) shipped with discs. I've created a bootable image of the windows recovery disk on a USB, but when I enter it the only option is to go into thinkpad rescue and recovery. There's no way around this as far as I can see. Also, windows doesn't start at all, no safe mode, no last working configuration, none of those.
Thinkvantage R&R doesn't let me do the same repair function as Vista, nor can it restore from vista's backups as far as Ican see. The only option is Full restore, as quick restore is not pressable.
HELP! I don't even want this stupid program anymore, is there any way to uninstall it?
And I was going to just make a copy of the HD and factory reset it, but when I recovered all the files and was double checking, some of the files which I have hidden were missing, so I can't go about wiping it anymore. Please help!

Check the XDA forum or where you got the files
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Error 25014 when trying to install Lenovo Thinkvantage Rescue and Recovery! Please help!

Hi there! I recently restored my laptop with a general copy of Windows 7 pro 64 bit. I had to redo all the drivers and software (of course). I had installed Rescue and Recovery before but had never used it. I tried to reinstall it today and it kicks back every time with the same error message (error 25014 code=6)! I had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used ( i have no clue how to combine them). Any advice as to how to get it working will be appreciated! Thanks for your help in advance!
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Error 25014 rc=6 is error installing the RNR boot manager.
Provide some information:
(1)Did your machine ship from Lenovo, with Lenovo factory system? If so what operating system was installed? vista, windows 7 home, pro etc? This would install with 3 partitions: system_drv, Lenovo recovery, (C).
(2)you state: I recently restored my laptop with a general copy of Windows 7 pro 64 bit
Does this mean you DID not do a Lenovo factory restore, but actually installed a retail version of win7 pro?
I will assume win7 pro retail for now.
(3)you state: I had installed Rescue and Recovery before but had never used it.
Was this in the past, lets say, on a factory shipped Lenovo system?
(4)you state: had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used
===
It appears to me, your HDD had a system on it. I see Ubuntu mentioned in your other posts. Your HDD had multiple parttions on it, including the 21GB partition. Then you decided to install a retail version of windows 7 pro.
During a install of retail windows, you have to pay close attention as to where it will install.
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
Note steps 7 and 8.
It appears you did the windows install ON TOP of existing HDD, with preexisting partitions.
===
Rc=6
The simple answer is RNR is already installed. Did you uninstall RNR before the install?
The complex answer:
When RNR install went to add its entries to boot manager,BCD (boot control data), it did NOT like the contents of the BCD, ie other entries parked in the BCD,ie, Linux. It expects to have 2 BCD slots used, windows and windows RE.
===
Give this some thought. See if it matches your situation.
==
I would erase the HDD via a standalone utility, then install win 7 pro retail, and all issues should clear up.
This Erase/delete can be done during windows install. see steps 7 and 8 above.

Thinkvantage rescue and recovery

I did a rejuvenate and the set was months back. I tried to recover files from the pre recover listing and can see them but the log or encryption cannot be found. It also tell me that I need to use thinkvantage 3.0 to be able to recover the files. Is there a way to undo a rejuvenate like windows recovery does? Is there a way to get thinkvantage 3 and pull the files or backups to a new location and then try a new recover? How do I tell what version of thinkvantage I have installed? Is there a way to disable thinkvantage and use the regular windows restore to an earlier day function in XP? December 29, 2009

Same problem here, at least I think so. I did a "rejuvenate" with RnR v. 4.21 without realizing it would lose all my data files. So now I would like to return to the previous state. Is this possible? Apparently not, based on the RnR list of backup dates, which only lists the old ones and nothing for a backup during/prior to rejuvenation.
However, I can see in the RRbackups folder (using safe mode) that a folder exists, created at the time of the rejuvenation, that is quite large and has lots of data files. These, of course, are not in a usable form unless I can get RnR to decompress them into their original form. I can also see, in the registry (HKLM/software/Lenovo/RnR/Backups/local) that there is data describing this backup, along with the other two. Thing is, its specs are slightly different: the others have times in the Name registry, but the recent one is called "Pre-Rejuvenation." It is also missing some registry specs that are in registry for the other restore pointa: DisplayDate, DisplayTime, StartTimeHigh, StartTimeLow, and Version.
I can add these to the registry to try and fool the program into listing, and using, this as a legitimate restore point (which it should!). But if I use it for this purpose, the risk is that it will not restore correctly and then really gum up the works. I can't figure out any other way to get back to where my computer was yesterday (including a year's worth of data lost).
Any advice?

How to use the rescue and recovery, and the product recovery discs ?

Hi everyone,
I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two?
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
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blake_ibm wrote:
Hi! I'm blake
There is no diff between the two... One is on the Hard Drive and the other on CD/DVD.
Having the HDD version (pre-installed) is a good for trouble shooting. It uses a whole diff O/S on a whole diff partition (not C.
So if you are having problems and boot to RnR (via F11), and those problems go away. you know your issue is software related. If you still have the same problems probly Hardware related... IT IS AN EFFECTIVE WAY TO TAKE WINDOWS OUT OF THE PROBLEM.
Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
dose all that make sense?
Hi blake_ibm,
Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
I'm really grateful for all replies, but please people, read the question first !!!
I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

Unable to install ThinkVantage Rescue and Recovery on new X220t

I recieved me new X220t a few days ago and when trying to install Rescue and Recovery from the ThinkVantage Toolbox I'm greeted with a message stating there's not enough free space to install or upgrade the Rescue and Recovery environment.   Space can't be an issue as I'm running nothing but Windows 7 64bit Professional and Office 2010.
I could go the 3rd party route with Acronis but I'd rather use what came with my system and save some money.

It's an 80GB Intel SSD. Here is the copy/past from msinfo32.
Description    Disk drive
Manufacturer    (Standard disk drives)
Model    INTEL SSDSA2CW080G3
Bytes/Sector    512
Media Loaded    Yes
Media Type    Fixed hard disk
Partitions    3
SCSI Bus    0
SCSI Logical Unit    0
SCSI Port    0
SCSI Target ID    0
Sectors/Track    63
Size    74.53 GB (80,023,749,120 bytes)
Total Cylinders    9,729
Total Sectors    156,296,385
Total Tracks    2,480,895
Tracks/Cylinder    255
Partition    Disk #0, Partition #0
Partition Size    342.00 MB (358,612,992 bytes)
Partition Starting Offset    1,048,576 bytes
Partition    Disk #0, Partition #1
Partition Size    64.93 GB (69,717,721,088 bytes)
Partition Starting Offset    359,661,568 bytes
Partition    Disk #0, Partition #2
Partition Size    9.27 GB (9,948,889,088 bytes)
Partition Starting Offset    70,077,382,656 bytes
You're right about using the Win7 backup.   It will suit me just fine but I was curious as to why R&R was giving me trouble about not wanting to install.

How to make the RESCUE AND RECOVERY hidden partition when changing the hard disk drive

I've got T61 and I'd like to know if is it possible (in case of changing the HDD) to make the RESCUE AND RECOVERY hidden partition on the new hard disk drive? If yes - please let me know how to do that.

hi you the rescue partition is made automatically when you use your recovery cd's on the new HDD so no problem there!
Cheers and regards,
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How to get thinkvantage rescue and recovery to install on windows 7

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