How to get track names??

how do i get cd info-track names artists etc. when i put in cd and connected to internet itunes will still not connect to gracenote to get info-i have other friends with same problem who just type in all the info. having spent a small fortune on i phone i want it to get all the info and artwork rather than my music all being a mess. why is i tunes so hard??
everything is ticked so no reason why it shouldn't connect to gracenote. my old i river software on this same laptop has no problems connecting to gracenote.
could it be anything to do with my norton security and if it is what do i change on the settings on that??  this is driving me nuts!!!!

yes thats all ticked correctly. even when click on get track names it does nothing-its not even thinking about anything. i've had various friends look at it and can not come up with a solution. its like gracenote is not linked to my itunes at all.

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    Finally found a Windows fix for getting iTunes to get track names from GraceNote (see below). It works!!!
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    Microsoft —Tim Jarrett @ 2/12/04; 8:59:45 AM Discuss Comment (0) Cosmos [#]
    Cheers.
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      Other OS  

    Finally found a Windows fix for getting iTunes to get
    track names from GraceNote (see below). It works!!!
    Fixing iTunes CDDB lookup - more details
    Since Apple’s forums don’t seem to support
    permalinks, the hint I previously posted about fixing
    iTunes for Windows’ connection to CDDB isn’t
    complete. Here’s how to reestablish connection to
    CDDB if your track lookups start failing:
    Quit iTunes for Windows.
    In Internet Explorer, go to Tools | Internet Options,
    click on the Connections tab, and click on the LAN
    Settings button.
    In the dialog that follows, uncheck the checkbox
    about using a proxy. Hit OK, then OK again.
    Open RegEdit and look for the following key:
    HKEYLOCALUSER\Software\CDDB\Control\2.0. Delete
    this key.
    Open iTunes and insert the CD. iTunes should now be
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    forgets again later...
    If necessary, reenable your proxy settings.
    Microsoft —Tim Jarrett @ 2/12/04; 8:59:45 AM Discuss
    Comment (0) Cosmos [#]
    Cheers.
    Tom W.
      Other OS  
    I followed this exactly and it didn't work!
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    Thanks,
    Rach

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