How to get USB ports work on Portege M400?
I am not able to get memory sticks, cameras and iPods recognized when plugged into the USB port of my M400.
I have updated all the windows software and all the drivers that I can find.
When a device is plugged in the found new hardware dialogue box comes up - but of course a driver is never found.
I have explored the forum extensively and tried deleting the USB driver in the hope that on reboot the drivers would reinstall correctly - they did not - in fact the system does not seem to be able to find the USB driver at all and I now get a lot of error messages and unknown hardware trying to install.
I have a 1 day old backup - an image done using Aronis true image - in trying to restore this I need to be able to boot from the CD ROM - this certainly does not happen with my current set up - how do I do this - presumably I have to change something in the BIOS - how do I access the BIOS - the manual is notably short on info here.
So two basic problems - how do I get the USB ports to work - it is definitely a problem with computer as everything works fine when I try these devices on other computers.
And get how do I get the CD ROM set up to boot from a bootable CD?
Thanks in advance for any suggestions - this has been an ongoing problem that is beginning to become rather vexing.
ian
Hi
First of all this is not a hardware problem but simply software issue.
I see you have tried to install different external USB devices. Most of these devices need special software which is always bundled with the device.
I dont know what you have installed and removed from the system but it looks like you have messed the whole OS.
In this case I would recommend installing the OS from the recovery CD.
To boot from the CD you have to insert the CD into the CD/DVD drive and press the F12 button immediately after notebook powering. This procedure should enable the booting menu from which you could choose the right boot device (ODD).
Note; the USB drivers are provided by Windows operating system.
Furthermore if you want to use your iPod you have to install the iTunes software! Without this software the iPod does not work!!!
Bye
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