How to hard reset/dele​te data?

My BB playbook has some issues, I cant login because I dont know the password and its stuck on final attempt! But cant type anything! So cant go in to menu, settings and restore that way!
I tried the hard reset by holding volume keys and power key but that doesnt work, held em for 15 seconds and even longer sometimes!
I think there is too much data and **bleep** in the PB hence its slow and irresponsive!
How can I restore it to factory settings by means of hardware??! What if I take out the battery?

First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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