How to hard reset new 1320n Jet Direct light stays on. Printer out of warranty but new in box.

I have a new 1320n laserjet that will not hard reset.  The printer appears to be an out of box failure but the warranty is up.  Is something loose inside, where?
Thanks in advance,
schlibtechkc

The reset of Primo 81 would be long pressing the power key for over 8 secs, but it won't enter the Android recovery mode.
The better way to solve your problem now is to re-flash the firmware.
FW Download Link: http://download.msi.com/archive/frm_exe/N821_v4.5rc5_v4.4_20140414.zip
Updaet Guide: http://www.msi.com/files/pdf/Primo73_75_81_91_93firmware_recovery_en_21.pdf

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