How to have ICWeb Identification screen on top left show premise zip code

Previously in one of our training environments anytime a Business Partner and Premise were confirmed the top left hand screen in the ICWeb would show the BP first and last name as well as the premise and the premise zip code. In our production environment the top left hand screen shows everything except for the premise zip code.
Can somebody please explain how this field can pick up on the premise zip code whether it is done through SPRO or coding?
Thanks
Dave

Hi David,
This is proper coding issue. As you want premise zip code to display in the contact information box. If I am not wrong. You can do it in Component CRMCMP_IC_FRAME. In the custom controller there is method SET_CALLER_DISPLAY_BPNAME where you need to get the premise zip code data and concatenate it to caller_display_name variable.
Hope this will solve your issue.
Thanks,
Albert

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Date: Tue, 22 Oct 2013 09:28:06 -0700
From: [email protected]
To: [email protected]
Subject: I have somehow added a link to my pictures, so each one has a " ? " in the top left corner. How do I
    Re: I have somehow added a link to my pictures, so each one has a " ? " in the top left corner. How do I
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How to have ICWeb Identification screen on top left show premise zip code

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