How to have the back cover replaced on my iphone 4s

How to have the back cover replaced on my iphone 4s?

Hi
Thank you for taking the time to answer my query.  When I tap the bookmark at the bottom of the screen, it opens a screen with Allowed Sites and History when I tap either of them there is no option to delete, also there is no Favourites to tap after tapping the bookmark icon.  Each time I tap the Safari app, and try to type something into the address bar, the app closes and I am unable to access the internet although connected. Any suggestions, would resetting phone help?

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