How to have the m4v chapters back?

Hello,
iTunes is a great app. I have been using it for some years, but since some updates ago chapters are no long available for .m4v or .mp4 files. Now I am unable to point a specific chapter inside the .m4v or .mp4 file, or chapter names are misspelled.
Chapters are shown correctly for iTunes on Leopard (not Snow Leopard), but it does not work for iTunes on Lion or Windows.
Chapters appear using QuickTime, but we can not see the actual names. I wold like to see them on iTunes.
Recordings download from:
http://www.jw.org/index.html?option=QrYQFVTrlVlYR&selLang=LSB
Does someone know what to do? Or may it be a bug? Thanks!

It seems to be a bug.
Suggestions here -> http://www.apple.com/feedback/

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