How to hide "Help" icon in "Tech Support and Training" channel in CLM
How to hide "Help" icon in "Tech Support and Training" channel in CLM.
Is there a way to link the Help icon to custom training pdf's rather than standard training pdf "buyer_online_help"
Regards,
Gurmeet
Hi Gurmeet
In order to display custom training PDF, an alternative approach could be to make use of workbench channel "Links". You can store the custom PDF on intranet and display the link under links channel.
Regards
Mudit Saini
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I tried to sync my iPod touch to a new MacPro laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I am trying to get help with WMPlayer tech support Adobe Reader cant open wmpsupport.htm files why?
i am trying to get help with WMPlayer tech support Adobe Reader cant open wmpsupport.htm files why?
Adobe Reader opens PDF files, nothing else.
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Hi Experts,
I developed a Adobe interactive application , but at the bottom left of pdf form ihave an attachment icon that attachment icon need to be hided,can any one tell me how to hide that icon.
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Rahul.Hi Rahul,
Please Check the following link
In Adobe Forms, Is it Possible to remove File Attachment Link of Navigation
Regards,
Mathan -
Unable to remove/hide help icon in Discussion Service OOTB
Hi,
Is there any way to remove/hide help icon from Discussion Service OOTB toolbar ?
I am not able to find help icon tag in ListTopics.jsff and ListMessages.jsff fragment file.
Regards,
FyazHi.
I´m not sure but I think this Taskflow is a "black box" and is not possible customize it -
hi before i start i did not steal it, i bought a used ibook and need to know if there is a way to reset or get past the old user id and pass word. we bought it from goodwil so no way to ask old owner and i called tech support and it is conciderd opsolete so no help from them and know one in this area works on mac. so what can i do? this is for my daughter and we are not rich thats why we bought used. thanks for any help.
Here are the instructions, as I have them:
Press the Command + s key during startup. This takes you to Single User Mode, where you will see a command line.
Type this when the command-line prompt (>) appears:
mount -uw /
rm /var/db/.AppleSetupDone
shutdown -h now
When the iBook restarts, you will see the setup screen. This allows you to create a new account. BE SURE to give yourself administrative privileges. You can now use this new account and set it to log in automatically with this new account if you don't want to be bothered with the login screen every time you start up.
You can also delete the old account if you want to free up some hard drive space.
Good luck!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
However, it is desirable to do it with the disc, if it is available, which is why I waited to see if the user has the disc before supplying the instructions for doing it via Single User Mode. -
I have Calendar alerts on every device [Mac/iPad/iPhone] after installing Mountain Lion. How do I stop this? Tech support acted like I was the first person this happened to. Anyone have the solution?
Well, whichever device you uncheck = exclude from calendars (and reminders) via iCloud will be excluded as both, receiver and sender. It's an "all or nothing", I guess. Otherwise it'd get more complicated, and the support calls could easily fill an extra forum...
@lmp68: don't think iTunes is it, in the days of iCloud that would sure take quite an extra effort, if possible at all. -
Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8
Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Snow Leopard fails to install - Tech Support and Genius Bar can't fix it
I am having an exceedingly difficult time installing Snow Leopard. I have tried everything I can think of and tech support AND the Genius Bar have failed me so far.
The Details:
Every time I install SL it starts off well but sometime between 18 minutes remaining and 6 minutes remaining it fails. I get an error message that says there was an error that prevented installation. Looking in the installer log gives me a little more information. It usually has 15 or so errors, the last of which is always a very long line saying some package failed to install/unpack/be copied. The odd thing is that the file name is different every time.
So far I have tried:
Repairing the disk and installing
Installing from a different install DVD
Installing from external hard drive at the Genius Bar
Installing using RAM borrowed from the Genius Bar
Wiping the HD completely. I erased all my partitions and tried to install on a completely blank hard drive with a single HFS+ partition
I can only think of a few things that can cause the install to fail: DVD, optical drive, RAM, files on HDD, and HDD hardware. I think I've eliminated all those possibilities except HDD hardware. Changing that on a MacBook isn't trivial and I don't have one handy. Also I would think a HDD problem, or any hardware problem, would cause all sorts of errors and with the exception of this the machine has no serious problems and apps crash only occasionally. I've had no system crashes for as long as I can remember.
I have a Time Machine back up and have successfully restored my old Leopard System onto the MacBook (twice now) so at least I have the option to just give up on SL if I want to. As an aside, restoring from TM went well but not perfectly. Next time I install an OS I will be making a disk image backup. Does anyone else have any ideas? If you solve this problem I'll be eternally grateful and very impressed.
Thanks in advance
JayI'm sorry. I should have answered when you asked about RAM the first time. I have 2GB. I have tried installing with that, and I tried installing with RAM at the Genius Bar. I don't know how much the guy used at the Genius Bar.
Last night I restored from time machine so I currently have Leopard installed on the machine. After the restoration my email archive is little strange, I had to re-authorize iTunes and various other annoyances pop up but it runs without any problems. -
How can I help apple make a itunes and app store in my country?
The lack of an iTunes store and AppStore in my country(Macedonia) is frustrating, as would many other users agree. My question is not why, but how can I help apple achieve this? How can I help create both the iTunes and App store? I believe that many developers in Macedonia are more than willing to become iOS Developers, and there is a lot of music, books and movies to go around too. Please reply with an answer if and how I can help.
Thank you in AdvanceLaunch iTunes.
Select iTunes Store in the source list on the left.
Go to the bottom of the window and click the round flag icon.
Europe > Macedonia
Same for the Mac App Store. -
Does anyone know why when printing from light room to pdf the program just closes on me? I've talked to tech support and they are going to get back to me tomorrow but I am desperate I have tuns of homework to finish !!
No, but if you really mean that the way you said it, I don't know that Print is the best way to this. If you haven't already, after selecting the images you want to get printed, try clicking the Export button in Book or Library module and then selecting format .PDF. Once you export the file to .PDF, try opening it where you saved it and printing from there, not in Lightroom but in Adobe Reader. If that doesn't help, here are a couple of videos that might--follow their instructions carefully with no shortcuts:
Adobe Photoshop Lightroom 4's Export to PDF Using the New Book Module - YouTube
Lightroom 5 - Exporting Images | Getting Started with Adobe Photoshop Lightroom 5 | Adobe TV
If Lightroom keeps closing even when you try all this, you may need to reinstall Lightroom because your copy may be screwed up. -
How to hide display details in sap gui and create ad-hoc request in UWL?
Hi,
how to hide display "details in sap gui" and "create ad-hoc request" in UWL?
Please telme the step-by-step procedure to hide "details in sap gui" and "create ad-hoc request".
Thanks,
RashmiHi,
Thanks for the information. It was very helpfull.
Can you please tellme where can we fine UWL iView? I tried to find this out in two ways.
1) Portal Content -> Content Provided by SAP -> End User Content -> Standard Portal Users -> Views -> com.sap.coll.iviews -> Universal Worklist (finally i got this iView). Here i dint find any property called "List of UWL Actions to exclude". In the link which you had given, its written that we can modify the iView and add the name of the actions under the Actions to exclude from the UWL property.
Which iView do we need to modify and where can i find that property?
2) I downloaded the xml file and then tried to find this property "List of UWL Actions to exclude" or " Actions to exclude from the UW". But i couldnt find both the properties in xml file.
Thanks,
Rashmi -
Trying to download and install the latest version of itunes but at install i get"older version of Bonjour connot be removed" then asks me to contact tech support and download is stopped.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
Apple Tech Support and the Publish Fiasco
This publishing issue has been something I have fought with from the moment that iWeb was released. It recurs every few weeks, and either resolves its self, or in the most extreme case the last time this ocurred, I had to delete my entire site from my iDisk manually, and spend 10 hours, and repeated attempts republishing.
I had contacted Apple Tech support, and gotten no satisfaction. They escalated the call some weeks ago. I was supposed to hear from an engineer and never did. That is what prompted me to go the extreme route of actually deleting my entire 860 MByte site and starting over.
I installed the iWeb update this morning, thinking that this problem would be solved. It was not. Looking around on this discussion board, I see an awful lot of similar comments. This has made me all the angrier since this is an issue that has been there since day 1, and not been resolved.
I very angrily called Apple technical support, and because I had reported this case multiple times in the past, I was escalated to a higher level support. I have been on the phone with Apple for the past two hours. The engineer ended up taking an extensive report from me. We tried several of the recommended procedures: check privileges on .mac, alter .mac allocation sizes, delete the assets.plist in the domain file, etc. to no avail. Finally stumped, the engineer sent me a program to actually capture a bunch of logs from my machine, as well as a network traceroute, in an effort to see what is going on network-wise in communicating with .Mac servers. He has promised to get back to me later in the week.
I STRONGLY recommend that everyone having issues with this get on the horn to Apple tech support, and immediately demand that the issue be escalated to the higher-level support engineers, especially if you have already attempted the various solutions offered here. If they are bombarded with support calls and people offering to dump logs and send to them, they will resolve this issue sooner than later (hopefully).
Message was edited by: SkipHaughay For: SpellingI have some information you can pass on to Apple Tech support, if you ever contact them again.
iWeb 1.0, from what I have heard, generally connected just fine, but 1.1 and 1.1.1 did not for many people, myself included.
My own publishing problem turns out to have been because I run a Squid Caching Proxy in my basement. I was fortunate enough to discover why iWeb stopped publishing. My experience is documented here: http://www.untergeek.com/?p=675
Having perused many of the "publishing error" -type posts in this forum, I can tell you that many have discovered that they are able to upload via dial-up or from another site via a different ISP. This leads me to believe that some ISPs block these new HTTP methods, causing iWeb publishing to fail. (The HTTP methods are ACL and DMMKPATH).
So the short version is that iWeb isn't at fault, per se, but rather that the disconnect is between the new HTTP methods and some ISPs performing some sort of filtering. I imagine that Apple's developers had no idea that these new methods could or would be filtered in this fashion.
Perhaps when they find out that this is occurring, they'll make a non-filtered work-around. -
I just migrated from one Mac to another and I got a msg to contact Adobe tech support and report error code 150:30. What do I do?@
Reinstall the software properly. Migration is useless due to the specifics of the activation system.
Mylenium
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