How to hide toolbar showing when hover throught the document

@im using Acrobat XI.
From my IE browser when i move mouse over a PDF document "toolbar" pan is appearing. however my client want the document for "view" only, hence he wants to hide showing toolbar (any such thing from browser) when navigating mouse over the document.
i did try adding #toolbar=0 in url, however this is successful only for the first time, when user hide "navigation pan" everythig returns again.
please help me to resolve this.

this will not help if using Acrobat XI.
thats what i mentioned above, if user move mouse over the document "toolbar "pan (image below) will display, which help user to show toolbar menu (clicking on acrobat image)

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