How to i get a refund, How to i get a refund

i bought an album in itunes and clicked the wrong one and ive been charded £10 for something i dont want.  how to i get a refund

You can try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • How can I get an unauthorized iTunes purchase refunded

    I need to get a recent unauthorized iTunes game application refunded.  How can I do that?

    Login to the iTunes Store.
    From the menu bar click Store > View My Account
    Click Purchase History from the Account Information window.

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • I bought the wrong book in ibooks. How can i get  a refund?

    I bought the wrong book in ibooks. How can i get  a refund?

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I downloaded ibooks on my ipad. Application was free but it had books in the library. They started downloading and I didn't purchase them or order them. Now I have received charges for 4 books that I didn't want to purchase. How can I get a refund?

    I downloaded the ibooks application on my ipad 2. It showed books in the library. It downloaded and charged me for 4 books I didn't order.  How do I get a refund? Is there a phone number to call? And why did this happen?

    Contact iTunes Store Customer Service.
    tt2

  • How do I get a refund for my movie. Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

    How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

    Probably can't get a refund, but.........
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
     Cheers, Tom

  • How do I get a refund on Export PDF that has ALREADY been agreed

    On 1/21-1/22 I tried to 'renew' a subscription for Export PDF. By some error (maybe mine - I just dont understand the whole thing) my Bank was immediately charged for two subscriptions, each at a different price. I immediately "chat"ted with several  reps (it was difficult to get onto the chat and find out how to cancel) and was assured that both would be cancelled and refunded. They weren't!
    I waited a week. Was again frustrated by the chat hookup, and tried the 'cloud' retail product tel #, assuming it was wrong but that I could be switched to the correct one. Had a very pleasant chat, was assured that both would be cancelled and refunded, received 2 e-mails confirming the cancellations, each with a seperate "Case #". Felt pretty good! It had only taken me a week of reasonably diligent effort to get a very simple thing done! IT WASN"T DONE! (Yes, I apologize - I know I'm loud - but by now I've got steam coming out of my ears!)
    Today I got an e-mail, telling me that the refund had been processed and the case # would be closed. I looked at my bank, and only one had been refunded! I reviewed all the other e-mails and the notes from the telephone calls and chats to be sure I hadn't misunderstood something. But, no I hadn't. I went to my Adobe on-line and looked up 'my orders' history. Sure enough one had been invoiced and refunded ( the lesser charge of the two) but the other had ONLY BEEN INVOICED - NOT CANCELLED. And it seems that every piece of this transaction generates a new "order" , "case" or some other "reference #" - none of which are tied together, except by the invoice amount, when it is mentioned - which it typically IS NOT.
    My question, then, is : How can I get past this absolute frustration over every aspect of my interaction with Adobe and GET THIS TAKEN CARE OF?????????

    Hi Stacy,
        What frustration? (Just kidding !)
        As I mentioned, one of the two charges has been  refunded. Credited by
    Adobe on Jan 28, I believe I received it in my bank on Jan  30.
        The other charge, $25.37 of order # AD011017507,  has not been received
    by my bank yet. But this can't be that much of a surprise,  and has nothing
    to do with "10 business days" for refunds to post.
        To this minute, "My Orders" on Adobe website shows  that the order #
    AD011017507  was invoiced on January 22, but that no  credit invoice has been
    posted against this order to this moment!
        Can you begin to understand the frustration of  being unable, through
    all attempts to untangle this mess, starting within  one hour of the original
    order, with I believe nine different "Chats",  telephone calls and, finally
    a "problem" posting,  stretching over more  than thirteen days. Of course
    it doesn't make much sense to devote this much  attention to less than $50
    worth of stuff, but I do not let things like this  dangle.
        And can you imagine how loathe I am to deal with  Adobe for fear of
    some real problem?
        At any rate, I would certainly be pleased if you  can suggest a way for
    me to extricate myself from this. Any help would be  GREATLY appreciated!
        Thanks for your time and any trouble,
        Stephen Ellis
        <removed by admin>
    In a message dated 2/3/2014 4:08:59 P.M. Eastern Standard Time, 
    [email protected] writes:
    Re:  How do I get a refund on Export PDF that has ALREADY been agreed 
    created by StacySison (http://forums.adobe.com/people/StacySison)  in 
    Adobe ExportPDF - View the full  discussion
    (http://forums.adobe.com/message/6082008#6082008)

  • HT201272 Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank

    Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank you!!

    There are instructions on this page for managing and stopping auto-renewing subscriptions (deleting an app won't stop it) : http://support.apple.com/kb/HT4098
    In terms of a refund, what does it say on the app's description page in the store (a lot say that refunds aren't given) ? But you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do I get a refund for all my music and apps?

    Apple has lost my account.  I've gone through the customer support system twice and the most helpful thing that resulted was to rename another Apple ID to my missing one. Consequently, years worth of apps and music have gone.
    It's not anything I've done (my most recent purchase was yesterday and I have an invoice to prove it), so it must be their system. My password stopped working and it became apparent that my ID no longer exists.
    How do I go about getting a refund?

    RhymneyDad wrote:
    Done that.
    Twice.
    Pleasant chaps, but absolutely no help.
    They believe that my Apple ID has been accidentally renamed, which it hasn't.  I need to forward my most recent invoice to somebody with the power to do some investigating outside the on-screen account recovery prompts.
    That would be AppleID Account Security at Apple support.
    See this -> http://support.apple.com/kb/HT5699
    and select Other Apple ID Topics - AppleID account security here -> https://getsupport.apple.com/Issues.do

  • How can i get a refund from iTunes gift card?recipient is not in my region!

    Dear Sir/Madam,
    I just wonder how i can get my refund according to recipient's region. my friend subcribed his Apple ID as US and mine is in Thailand, as a result, my friend cannot download application i sent and it asked my friend to put in a Redeem Code everytime. Again, i just report a problem from itunes but when i clicked it didn't appear as an email. How can i report a problem? how can i get my money back? please help..
    Regards,
    Ampha

    You probably will not be able to get a refund. The iTunes Store makes it pretty clear that gifts are redeemable only in the same country, and the terms of sale say that all sales are final. But you can contact the iTunes Store and ask:
    http://www.apple.com/support/itunes/contact.html
    For future reference, you will not get responses from Apple to any question you ask in these forums. We're all just fellow users here. And you posted in a forum for questions about the Communities themselves. You usually will get the quickest and most applicable answers if you ask in the forum dedicated to the product or service about which you are asking.
    Regards.

  • HT5035 How can I get my iTunes gift balance refunded?

    Hello!
    I am not in the U.S and have enver visited, don't want to either. However, using money I worked for I purchased $50 of iTunes credit for the U.S. app store so as to gift apps for friends in the U.S. I have just found this is not an option as gift can only be made using linked debit card, doesn't Apple like people in other countries? I would not be at all surprised.
    I would therefore like to know how to get my purcahsed credit refunded since I may never use it, and meanwhile Apple is profiting from it being unused.
    Can anyone help?
    Thnak you.

    Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
    (101123)

  • HT201359 How can I get a refund for my purchased chips from bingo bash. I made an error.

    How can I get arefundfor my mistakes purchasing worth $109.99 worth of chips?i caniget a refund of whatever chips I didn't use . Thanks aida

    All sales are final.
    You can try contacting itunes support and asking for an exception:
    http://www.apple.com/support/itunes/contact/

  • I purchases additional storage last night when advised by iCloud that I had little storage left on iCloud. Discovered that an unknown iPhone was added to my account resulting in lack of storage. How can I cancel this. And get refund?

    I purchased addional storage for iCloud after being advised that I was running out of storage. Later I discovered a iPhone which I do not own was added to my account . How I don't know. Anyway I want to cancel and get refund. How can I do this. Try various apple contact methods..can't get to talk or email anyone.

    I have the same problem. For about 1 month ago I extended my iCloud storage account (+20 GB) in order to maintain my backups for iPHONE and iPAD as my account would expire 14/10. In spite of this, I got an email 15/10, which said that iCloud was reduced to 5 GB. 2 hours later I received a new email with comfirmation on the purchase of +20 GB storage plan. However, I only have access to 5 GB on my iPad and iPhone. Called Apple Support but they couldn´t help me. Did you find any solution ?

  • TS1702 how can I get a refund on a product I didn't purchase?

    I have been billed twice for an in app product that I only bought once. How to get a refund from Itunes?

    Contact iTunes support and ask for a refund/credit for one of the charges : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1879 How can I get a refund on purchases made in error in the itunes store?

    My kids purchased and downloaded music from the itunes store that i was not aware of nor wanted til it wouldnt let me download anything else from itunes or any apps.  How can I get refunded for these downloads?

    You can try contacting iTunes support via this page and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1689 How can I get a refund on a purchased app from the App Store?

    I purchased an app from the App Store and did not get an email receipt.  After opening the app, I found it didn't do what I thought it was designed to do.  I can't seem to find out how to get a refund from my recent purchase.  Any help would be appreciated.

    Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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