How to i get passed the sign in required when trying to download a free app....
my card was decined in a recent purches from the app store now i cant download anything not even a fre game with out putting in my card info agian but it still wont go thru due to zero balance how do i get passed it?
Did you see my reply on your other thread ? You can view your account's purchase history, that should show you the price of any purchases on it : im having trouble with downldg free apps it saying sign in required but watever my son dwnlded my card as declined so no…
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I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4S iPhone.
Please Help!!I had the exact same problem. Worked fine for a couple days then suddenly getting this error. I fixed it, however.
Do this:
Open the App Store app on your phone.
Go to the "Featured" section.
Scroll to the very bottom of the page and click on your Apple ID.
Screen pops up. Choose "Sign out".
Scroll to the bottom of the "Featured" section again.
Sign back in.
Try your download again.
This worked for me. Good luck! -
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
http://support.apple.com/kb/HT2534
Does this cover your issue -
This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
So, as I get older I am having memory problems and haven't been able to access my itunes account.
Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
my apple id hasn't been used with itunes so it keeps asking for credit card info.
I do not remember ever having to have a credit card before!
I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
Please, can anyone help...?!?
Sincerely,
"Distressed"If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
Why am I asked to verify payment/billing information to download free apps? Even from the App Store?
Happy to have helped. Thank you for the star. Just a note, authorisation deductions do not usually occur for established accounts; they may occur where account details have been changed.
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As above (first time I've tried to use apple support. God it's a bloody palaver)
There seems to be an issue with the iTunes store. There are quite a few posts with similar complaints, but I have not seen a statement from Apple.
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How do I get passed the card/iTunes card part when I create an account?
How do I get passed the card/iTunes card part when I create an account?
You press on the itunes store, scroll down and look for a category that says "top free apps" placed at the bottom on the right. you press on the button "free" as if you want to download it and a small window opens. you press on the "create apple AD" and you fill in your information. when you get to the card part you press on the None. send me a message if you are still stuck.
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How do i get passed the billing step when using my apple id to download apps
how do i get passed the billing step when using my apple id to download apps on my ipod touch
DId you enter a valid payment method?
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I am trying to download a free app and keep getting the message 'unable to download application' and says I have to sign in to the iTunes store...which I have! What else do I need to do?
We are using wireless...guess it's 3G. Are not having internet problems, synced with the computer even. Can't seem to get anything with iTunes even though we are signed in.
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I am trying to download a free app to my iPhone 4, but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option is to hit OK which achieves nothing. How can I connect to the store?
Might be help for you here > Can't connect to the iTunes Store
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I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2 -
From an iPhone 5, I receive the following error message when trying to download content from a radio show app: "Alert Could not parse feed." How do I fix?
Since you're using a 3rd party app, suggest contacting the app developer or looking at their support site for help.
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Hi! I'm getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can u help? Thnx!
Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M. -
HT1725 How do I get a refund on a movie i tried to download when it didn't?
How do I get a refund on a movie i tried to download when it didn't?
You can try here:
http://www.apple.com/emea/support/itunes/contact.html -
Im trying to download a free app from the app store..
im trying to download a free app from the app store.. but it asks me to sign in then comes up with 'verify your payment details' which i put in all my details, then it said its been declined, but the info is all correct and i havnt bought anything from the app store.. i dont get it.. how can i find out if theres an outstanding payment on my account which im pretty sure i never downloaded anything that needed paying for
................ PLEASE HELP.. TIA. XXContact iTunes by:
Apple - Support - iTunes - Contact Us
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