How to i provide help to another imac user over the computer

How to i provide onscreen help to another imac user over the computer?

Hi,
If you both have iChat or Messages you can use it's Screen Sharing abilities.
You can do this AIM to AIM (Screen Names that are valid with the AIM service which includes some Apple Issued Apple ID names - although this can be version dependent)
You can also do it Jabber ID to Jabber ID. 
Jabber IDs include Google Mail IDs set up for Google talk and Facebook Accounts with Chat Enabled.
Check you can Video chat with the person as it takes a similar amount of Bandwidth (the bit of the Internet Speed you computer gets).
You needs to Enable Screen Sharing in the Video Menu of iChat or the Messages app in Mountain Lion.
Highlight the Buddy in the Buddy list and use the icon at the bottom of the Buddy list (It will offer your to them  or them to you)
You can also use the Buddies menu when a Buddy is highlighted.
It is also possible to "switch" to Screen Sharing in a Video chat.
In reality it instantly closes the Video chat and Starts the Screen Share.
It does not have the ability to "Switch" back as closing the Screen Share close the connection.
Screen Sharing includes a Audio Chat alongside  (Technically it is an Audio  Chat with an Apple Remote Desktop type VNC connection.  The Apple Remote Desktop engine provides the "Desktop" "Pics").
To do this VNC part you router will need to be using UPnP (Or Port Mapping Protocol in Apple Base Stations)
AS Video chats and Audio chats use the same ports to connect it means that if you can Video your can Screen Share
8:58 PM      Saturday; February 9, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Similar Messages

  • TS1503 how to update iphone 4 with new i0s7 software over the computer

    How do I update to ios7 from my computer?  There is not wnough data space on my phone...Ive done it before but have no recollection!

    Connect to itunes go to File > Devices > Transfer Purchases > then File > Devices > Back up
    After its backed up find your iphone in itunes ussually listed as "iphone" or "your name" then click check for updates.
    Make sure itunes is up to date 11.1 Mac > Click itunes in the top left then check for updates Windows > Help > Check for updates.

  • How do I move booksmark to another machine without replacing the bookmarks on the new machine, i.e combine a number of bookmark files

    I'm setting up a laptop and want to have all the bookmarks from my desk machine to be moved there from different accounts, but in end up in one file so that I don't have to have loads of separate accounts.

    You need to combine all the links to one HTML file.
    You only need a file with Anchor links like this:
    <pre><nowiki>
    <a href="https://support.mozilla.com/en-US/questions/754997">How do I move booksmark to another machine without replacing the bookmarks on the new machine, i.e combine a number of bookmark files | Firefox Support Forum | Firefox Support</a></nowiki></pre>
    If you export bookmarks to an HTML file then you create a copy of your bookmarks and you edit that copy and you do not affect the original bookmarks.
    See also [/questions/737050]

  • When I try to quit firefox, it hangs. I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.

    I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.

    Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

  • I have an 11" MacBook Air.  When I plug in my VGA adapter to my Thunderbolt port, the computer doesn't recognize it ... unless I reboot the computer.  Is there another way to get the computer to recognize the adapter?  (It works with my MacBook Pro)

    I have an 11" MacBook Air.  When I plug in my VGA adapter to my Thunderbolt port, the computer doesn't recognize it ... unless I reboot the computer.  Is there another way to get the computer to recognize the adapter?  (It works with my MacBook Pro)

    Thanks for the useful feedback, Knucklesmac. I agree. I must have blown something on the logic board -- because I had a faulty old KVM switch that would not switch between computers without some nasty hot-plugging/unplugging the VGA video cables. (wince!). It's like when Dizzy Dean ruined his arm because a line drive hit him in the foot and he readjusted his mechanics around the injury. I take the blame because this has been a great computer, and does not deserve any blame.
    If it will help anyone else reading this thread, C2G (née Cables to Go) has some interesting ideas for still getting external video out of this computer:
    -USB-to-VGA
    http://www.cablestogo.com/product/30545
    -Convert s-video or composite video signals to high resolution VGA
    http://www.cablestogo.com/product/40971
    The price range is $75-$85, which doesn't make horse sense to me for such an old computer -- which has a lot of life in it anyway, because its own 15" monitor is not chopped liver.
    el7

  • Anyone used VisionNet system "designed to provide real-time streaming video feeds over the Internet"?

    I'm a Mac user and we only have Macs at home. My son just started preschool, which offers a VisionNet system--"a state-of-the-art system of cameras, servers, and software designed to provide real-time streaming video feeds over the Internet." However, on the VisionNet FAQ page, it specifies the following:
    "You need a web browser that is Java-enabled, perferably Microsoft Internet Explorer.  If you're running Microsoft Internet Explorer, it needs to be version 6.x or higher.  We recommend Internet Explorer 6.x as this is the latest and most up-to-date product release.  Some Windows XP and Windows XP Professional users will have do download a Java runtime environment in order to use the VisionNet system if they have not done so already."
    We don't have any PCs at home, so I  tried to log in using my MacPro desktop, my old MacBook Pro and my new MBP. Basically, for the last 3 weeks I've managed to access the site only ONCE from my desktop and after the time-out session, I wasn't able to log on ever again (I just cannot enter any keys on the Username and Password fields at login). If I hit the Logon button from the FAQ page, I get an "Unauthorized Access" pop-up message: "This site may only be entered from an authorized web site! Please enter this site from your childcare provider's web site." When I enter "OK" I immediately get a pop-up menu "Confirm Dialog Preference. Prevent this page from creating additional dialogs" but I still can't enter any keys at login. It does nothing!
    The "support guy" has NO knowledge of Macs, so I don't know where else to go. The fact that I had successfully logged on once makes me believe it's something I have to update/delete/add in my Preferences in Firefox (I've used Safari and Chrome with no success). I've also considered purchasing an inexpensive PC just for this lousy VisionNet system  but I want to see if anyone has any ideas or advice.
    Can anyone please help me?   Thank you in advance!

    Here is a link to the finished PSA at Vimeo. It is not an outstanding production or anything too special, but it is worth noting that while some of the stills were doctored in Photoshop, the entirety of the editing and motion graphics were done in Premiere CS6.02; and the timeline playback was RealTime thanks to the MPE Hardware Acceleration and a GTX 560 2GB.
    DUI PSA
    Happy Editing.

  • In windows 7, how to make firefox start automatically when I turn on the computer

    In Windows 7, how to make Firefox start automatically when I turn on the computer. Note, I am asking how to do this with Windows 7, not xp, not vista.

    You need to place a shortcut to open Firefox in the Start > Programs > Startup folder.<br />
    That is basically the same in all Windows versions.

  • How to remove save, cancel option when end user runs the workbook in Portal

    Hi,
    how to remove save, cancel option when end user runs the workbook and make some small changes like using page items or increasing rows and columns
    I already made 2 changes
    1) I removed the option in Oracle Enterprise Manager under discoverer viewer of saving
    2) I also removed the option of Allow saving changes made in Viewer when adding workbook to portal
    But still the end user gets options of saving when made small changes to workbook like increasing rows and columns
    Is their any place, I need to make changes?
    Thanks in Advance
    Rowdheer

    Don't use JSP to serve a binary file. It almost implies the use of awful scriptlets and the invocation of both the response writer and the response outputstream which would only lead to IllegalStateException headaches in the server logs.
    Use a Servlet instead. Specify the file name as request parameter and let the servlet read the file and write it to the outputstream of the response.

  • I have a free app on my iphone, i would like to get it to my ipad..how do I get it without having to start over the entire game?

    I have a free app on my iphone, i would like to get it to my ipad..how do I get it without having to start over the entire game?

    If you use the same Apple ID on both devices, you can share apps, but you won't share the progress I'm afraid.

  • I have a new computer and when i plugged my iphone in to upgrade it, I lost all of my songs and applications. I need to know how to recover it as I've looked all over the webstie and my account is empty?

    I have a new computer and when i plugged my iphone in to upgrade it, I lost all of my songs and applications. I need to know how to recover it as I've looked all over the website and my account is empty?

    If you are in the USA (is that Pearland, Texas), with iTunes 10.3 and iOS 4.3.3 or later, you can download your previous purchases directly to your iPhone, iPad, iPod touch, or computer.
    Here are the instructions:  Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

  • How long does it take to download ios 7 over-the-air for iphone 5?

    How long does it take to download ios 7 over-the-air for iphone 5?

    It totally depends. The servers are getting slammed. Bunch of people trying to download at the same time.
    Anecdotally, it took me about 20 minutes.
    Give it time, keep trying, should eventually work.
    Ways you can maybe speed it up - use iTunes, get off wifi and do a hard connection via ethernet.

  • HT1510 how do I continue to charge my ipod shuffle once the computer automatically turns off?

    How do I continue to charge my ipod shuffle once the computer automatically turns off from lack of imput.

    If the shuffle's light turns off, it is not charging.  The computer needs to be active, so that the USB port has power.  You'll need to set the computer so that it turns off the display after inactivity, but the computer remains "awake."
    Or, you can get a USB power adapter, like this
    http://store.apple.com/us/product/MD810LL/A/apple-5w-usb-power-adapter
    and charge the shuffle on the power adapter.

  • How do I force iTunes to put my contacts from the computer onto the phone?

    How do I force iTunes to put my contacts from the computer onto the phone? Multiple synchs and a restore did not work and neither does clicking the advanced setting "replace this information for this iPhone." Earlier this year I tried syncing via the cloud but only ended up with 3 different calendars, bookmarks and contacts on my devices so now I only sync via iTunes and USB.

    i followed the instructions to manually manage songs and playlists.
    Drag playlists from iTunes in the Source to the iPod.
    If you want to delete a playlists from the iPod, in the Source in iTunes, click th eDisclosure triangle in front of the iPod name to display the playlists on the iPod.
    You should edit the playlists in iTunes and then drag them to the iPod.
    If you edit them only on the iPod in iTunes, and have to reload your iPod, the playlists will disappear.
    what do i need to do to save the music from my nano to my hard drive
    The songs should be in iTunes already.

  • How do i transfer my playlists from my itunes on the computer to my itunes on my ipad?

    how do i transfer my playlists from my itunes on the computer to my itunes on my ipad?

    Start iTunes on your computer and connect your iPad to your computer.
    Select you iPad in iTunes on your computer.
    Select the Music tab in the row of tabs presented.
    Select the music you want on your iPad.
    Click on Sync or Apply.
    Note that on your iPads iTunes is for purchasing music. Use the Music app to listen to your synced music.

  • How can I share a folder between two users on the same iMac?

    I have an iMac with 2 user accounts and I want to share a folder between them. I have gone on to system preferences>sharing and turned on file sharing. I have also got the 'Get Info' thing up, selected 'Shared Folder' and added the other user to the read and write permissions...it just doesn't show up on the other desktop (the folder is on my desktop, I would have expected to see it on the other desktop...?)
    Any ideas?

    jrwood116 wrote:
    Thanks, but do you have to do that every time you share a folder?
    No, you just need to do it once and that's it. Anything that is in the Shared folder is accessible by all user accounts within the same Mac.
    jrwood116 wrote:
    I've read numerous 'how to share a folder' blogs and they just say it's as simple as clicking 'share' and allowing specific users to access it...none have mentioned this (not saying your advice is wrong at all, just don't get why no-one else has mentioned what appears to be a key step!)
    Can you give me an example of such a blog. I suspect you may have mis-understood what they were saying but if you can provide a link, I'll look at it.

Maybe you are looking for

  • Trying to use NDAS!!

    Hello all, Got myself a wireless Mediagate 350HD and can see the HD (298GB) on my mac in the NDAS utility however I never see the HD on the macbook desktop. Had a system failure (i guess) and i cut/pasted the "Problem report for max 0s X" pop-up whic

  • Play multiple sounds

    Hello! How can I play multiple sounds at once please? I tried with 2 separate soundChannel vars but they still override eachother. Thanks

  • IPv6 Multicast MGID's

    Greetings, At my work we have recently introduced iPads and Apple TV's onto our campus WLAN. In order to get the Airplay to work I am utilizing the VLAN Select and Multicast VLAN features on the controller. Although it is working beautifully, I am no

  • Manage AUR updates via pacman?

    Ok, so there's a program I want, thats in the AUR. http://aur.archlinux.org/packages.php?ID=29499  (thats the app) And after doing some reading this time, I installed base-devel via pacman, then I stopped, because since this is a nightly build, I wou

  • Error install Netweaver 7.0 EHP2 / DB2 9.7 FP4

    Hi, try installa EP 7.0 EHP 2 but in the phase number 15 "Create database" show error: Note: S.O = Solaris 10 SPARC 64 bits Please, help sapinst.log: SQL0930N  There is not enough storage available to process the statement. SQLSTATE=57011 TERMINATE D