How to I report poor LTE service coverage in zip code 94403?

I have a Jackpot, a home router and 2 iphone 5 in my house and 4G is slower than 3G or sometimes not loading any data. I just moved to this area so I don't know how long it's been this way. I made numerous phone calls to the Verizon service and tried all trouble shootings suggested on similar discussions here. This router is not a mobile device and it's been sitting at home not working and I cannot pay for the service I am not using. I'm about to cancel my home plan since there's no improvement whatsoever after my phone calls. Please don't respond with same repeated solutions that didn't work. Let me know what you can actually do to fix the problem on your end. My devices are perfectly normal in other areas. Thank you.

bimil0 Reliable coverage is a must! We apologize for the issues you have experienced with service in your new area. Our goal is to provide the best solution and keep you as a happy customer. You mentioned that you have called us and completed all troubleshooting, have you also had a network ticket filed?
SheritaH_VZW
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Poor service in 75248 zip code

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I understand your cost concerns bamamac! The nature of our service (radio signal) presents many factors outside of our control that may impact signal (sometimes greatly). The Network Extender is a one time investment that can resolve indoor service issues at your home with the assistance of your internet service. While it is not guaranteed that this will resolve the issue, you can returned the device within 14 days if it does not work to your satisfaction.
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Serious service failure in zip code 70119 / 70122 at the New Orleans Jazz Fest Weekend 1

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How do I report poor service in zip code 22845 Virginia?

My iPhone 5 has spotty service at best in the region 22845. My phone generally says 1x or 3g with one bar but overall won't send messages.

You've come to the right place for help, gdhokie. It looks like that zip code is right at the border of Virginia and West Virginia and the terrain in the area may cause some service difficulties. How long have you experienced these issues? Try entering your address into www.vzw.com/maps to check coverage for your area. Our Network Extender http://vz.to/IHRT6h would help for service at your home.
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I have poor LTE Service in a section of 11944 is there anything Verizon can do?

How do get better service. It is inside and outside of the house and it burns the batteries on both my Note 2 and Razer Maxx HD.

@hendrickmsman24
I want to ensure you're able to enjoy our 4G LTE network on your Verizon Wireless devices!
I have reviewed the area in question, and show we have good 4G coverage in the area. When did the problems with your 4G LTE service begin? Have you tried removing and reinserting the 4G SIM Cards http://vz.to/1otwlNl (Note II) & http://vz.to/1mU5N5S (Razr Maxx HD)? Let me know so that I can further assist. Thanks!
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How do I report poor service?

The 4G service along the UP-NW Metra Line from the Cumberland stop in Des Plaines, IL all the way to Ogilvie Transportation Center in Chicago is unacceptably poor. Recently, both data and voice service have been failing between the Jefferson Park and Clybourn stops. I would like to know how to report this issue as I use the line Monday - Friday and I attempt to do all of my online business while on the train so I can focus on other items when I return home.

I think my initial concern about weak signal has been coupled with poor service as described here.
The network congestion likely does not affect the weakness in 4G signal as decreases and drop out are predictable as it happens in the same stretches of my commute. Also, I travel in my car at higher rates of speed than in the train and I do not suffer from the same oscillation of signal strength between full and complete drop out. I have spoke with a couple other commuters and they have expressed the same issues with poor signal.
The frustration is mounting as I pay a premium for "America's Most Reliable 4G Network." If my service get interrupted when I do not pay, it is only fair that I should be able to interrupt payment when my service gets regularly interrupted.
My contract is up in December. I have been a Verizon customer for over 9 years, and I might consider looking for a different carrier that will be able to provide a more reliable signal, or possibly the same quality signal at a more reasonable price.

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Go here:
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How to have ICWeb Identification screen on top left show premise zip code

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Where can I report poor data coverage for my verizon 4G LTE hotspot?
Salem Oregon, 97305.
Specifically the Corner of Cordon Rd and Hazelgreen Rd NE. A little place called EZ Orchards has very poor data coverage. DOesn't matter inside, outside or upside down they unit get only 1 bar of data and cycle between 4G LTE AND 3G, it even show 1x evdo and basically useless.

We're here to do a service checkup nglayton! May I ask have you contacted our customer service dept yet? If not then let's look into this together. May I ask what model hotspot/jetpack do you have? Any liquid/physical damage on the device? Do you have any issues in another area outside of the zip code that you provided? As you share the details then we can investigate.
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Reporting Poor Coverage

I recently merged cell plans with my fiance and transferred by phone service from AT&T less than a week ago. However, I appear to get extremely weak or no service when I am in my office.
Yes this is an indoor location (22060), but AT&T is reporting 4 of 5 bars of 3G service on my iPad. Yet my "more coverage in more places" Verizon 5S is reporting a whopping 1 of 5 bars of 1x service or No service. I've had to walk outside and down the street to get a signal to get any messages out. Even my Sprint work Blackberry is reporting 4 of 5 bars of 3G service.
Its easy to put red color on a map outline and claim superior coverage. It is something else completely to ACTUALLY HAVE SUPERIOR COVERAGE.

I am not in the office today so I do not know if that will help. But I
will try. If I do get a roam charge I will dispute it and use this email.
As for other Verizon users, turns out the phones what were issued by the
company were originally Verizon but they changed to another carrier because
there was no signal in the building. This was apparently a year or so ago
and yet based on my experience hasn't changed which means we won't be
switching back anytime soon.
As to your assertions that Verizon cannot anticipate signal strength inside
buildings, I find that incredibly irresponsible from a system design and
engineering standpoint and counter to assertions that your service is
superior to that of other carriers. When every other carrier has superior
signal availability inside our building compared to Verizon devices it make
us SERIOUSLY regret signing our contract.
I will try the "roaming" option but since I cannot actually get a signal to
start with (according to the phone) in the building I don't have high
hopes. At this point we will just count the days until we can cancel this
sub-standard, poorly designed, service, warn others to stay away and not
believe the questionable claims in Verizon advertisements, and eventually
get service with a provider who actually designs their system to be used in
locations where people actually need and use them.
On Thu, Oct 31, 2013 at 4:40 PM, Verizon Wireless Customer Support <

Reporting poor to no Verizon coverage

Since Verizon makes it extremely difficult to report poor coverage, I figured I would just place the area here in hopes of an agent reading and reporting the problem.
There is little to no Verizon coverage of all types (4g/3g/2g) over pretty much the entire campus of the University of California, Riverside, and yes, including outside of classrooms/buildings. The address of this campus is located at 900 University Ave, Riverside, CA 92507. There are some spots on campus where there is absolutely zero coverage, including voice calls. It seems that this is known by Verizon, as I have seen coverage problem reports dating back to 2009 regarding this area in these forums. Certainly Verizon can do something to remedy this. It would be nice to actually be able to USE my phone outside of the wifi connections within the buildings. And no, my Samsung Galaxy S3 is not the problem, as it works perfectly fine in areas outside of the campus "dead zone".
Let's go Verizon. You have the highest rated customer satisfaction of any other mobile phone provider. Let's keep it that way and fix densely populated area dead zones.

Plopping a tower somewhere is not an easy task anymore with the NIMBY crowd. It can takes years, Not one or two, but many years and sometimes the companies just have to chalk it up as a lost cause.
It Could be zoning issues there, or any number of issues that precludes VZW from adding more service towers. Even the Pres of the school could be supported heavily by ATT or another cell company and they simply refuse to allow VZW to play

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

Why don't I have LTE service? I have been asking for several years why there's no coverage at my home.

Hi Verizon Wireless Team,
I have asked why there is no LTE coverage at my home for several years now and Verizon has failed to get back to me every time.
So forgive me, I'll ask again now since it is the end of the year.
The LTE icon never appears when I'm at home. Same for my MiFi gadget.
Your online coverage map shows that there should be coverage for me.
Any ideas?
Regards
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

hcypress,
Help has arrived! What zip code are you experiencing these issues in? Does the service improve once you leave the home area? Does this affect voice, data and text? What model phone do you have?
EfrainM_VZW
Follow us on Twitter @VZWSupport

How to I report poor LTE service coverage in zip code 94403?

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