How to I reset my Rescue email

how do I reset my rescue email when I do not know the anwers to my security question?

You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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  • HT5312 How can I reset my rescue email??

    How can I reset a rescue email address as I forgot my security question answers nd can not access the email the changes are being sent to

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

    HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

    If you know the answers to your security questions then the steps half-way down the page that you posted from should let you reset edit it.
    If you can't remember your answers then you won't be able to edit your rescue email address, and you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use those steps on the page that you posted from to edit/add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How do I reset my rescue email when I do not know the answers to my security questions

    So I need to answer my security questions which I thought I knew and apparently don't. But when I try to reset them it sends to a rescue email that doesn't exist anymore. How do I go about changing my rescue email to update my security questions?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How do I reset my rescue email address since i have forgotten both the email password and security questions?

    Hello,
    I have suddenly decided to purchase some music off iTunes Today (Oct 21 - 19:45 CET) and I have forgotten my security questions. I therfeore had to try and reset them using my rescue email address. I clicked "Send reset security info to ..." on the apple.id.com page. I went over to hotmail and i couldn't remeber my password so tried the security questions which I also couldn't remeber. What I am trying to ask is, Is there anyway that I can change/reset my security email under the "Passwords and Security" sections of appleid.apple.com and under the question tabs?
    If so could you please tell me.
    Thank you for helping me.

    No, you won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 The problem I am having is remembering my rescue email address. How can I reset my rescue email address? Help Pleasee?

    I need some help, anyone can help me if you know how to. I have searched the Itunes Support System and can't find ANYTHING. So if you know how to please help me.

    i have tried to call but all of them are closed and i am not educated to much about this crap i dont know what to do! i dont think i used a rescue email but im not sure cause i do not know my security question answers and i have called all the numbers but all of them are close thats why i said they need to be open 24/7

  • How do I reset my rescue email?

    I need to change my iTunes ID to my personal email address since I no longer have the email address I used to set it up, but the site tells me I can't use it because it's my rescue address.  I want to enter a new rescue address, but I can't find where to do that.

    Click here for information. If you can't reset it through the method described in that article(it requires supplying two of the answers), contact the iTunes Store staff via the link in the 'Additional Information' section.
    (108079)

  • How do i reset my rescue email because it got deleted

    I need to get my brothers books on his iPad but it won't let hi cause its asking me my security questions for apple id. i don't know them so it sends the reset security questions to an email that was deleted long time agp. I NEED HELP ASAP

    You will need to contact Apple Support to get your Security Questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT5312 I don't know the answers to my security questions but I also don't know what my rescue email is. How do I reset my rescue email without answering the security questions?

    I just don't know what to do...

    You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98479)

  • How how can I reset my rescue email and my security questions

    Help please

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96144)

  • HT5312 How do I reset my rescue email if the email address is no longer and I don't know what the answers are to my security questions

    Please answer this is urgent

    see this discussion...
    https://discussions.apple.com/thread/5294290?tstart=0
    From the  More Like This  section on the right

  • I no longer have the email address that is suppose to be my rescue email address.  I am not able to reset my security questions because of this.  I need to know how to reset the rescue email address.

    I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
    How can I reset the rescue email address if I don't have access to it?
    Thanks,
    Wareagleauburnfan

    have a look at this support article.

  • I forgot my security code and my rescue email has been deactivated how do i reset the rescue account remember i do not remember the security codes

    I forgot my security code and my rescue email has been deactivated how do i reset the rescue account remember i do not remember the security codes

    You need to contact Apple to get the questions reset; this can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
    (95840)

  • HT5312 How to set up my rescue email account,so that can reset my security question?

    How to set up my rescue email account,so that can reset my security question? The key is I need change my security question

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT1918 how the can you reset your rescue email details when it asks for your date of birth as a primary question (and you hadnt entered it in first place) anyone know ?

    I need to reset my "Rescue email"
    in order to do this you have to answer security questions
    herein lies my problem
    its asks for my date of birth
    i enter it and it is not recognised
    therefore i can't reset my account information
    anybody know what to do next
    have contacted itunes but not received any valid help as of yet

    No one here will be able to help you. We are fellow users.
    You need to contact iTunes support via:
    https://expresslane.apple.com
    It looks like you've already done that - they can take a day or to respond these days I find.
    AC

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