How to immediately undo a purchase?

I purchased VNC Viewer but it does not work as I thought it would and I don't want it. Is there a way to return this software through the iTunes store?
G

taken from this support article:
With the iTunes Store, all sales are final. As soon as you click the Buy button (using either 1-Click or the Shopping Cart) your purchases are charged to the credit card on your Apple Account. You cannot cancel a purchase or receive a refund for a purchase.

Similar Messages

  • How can I undo the "erase iphone" request while my iphone is not online yet?

    My iphone 4 has been stolen days ago.
    I posted "erase iphone" request through iclouds webpage by mistake.
    Before "erase iphone", I'd like to try "play sound" and "lost mode" first.
    How can I undo the "erase iphone" request while my iphone is not online yet? Because if the phone was online again, it will be erased immediately.

    Hello RationalPuppet
    If you go to Settings > Music and then toggle off Show All Music that will prevent from seeing your downloaded music. I have also provided other articles for hiding purchases and even deleting purchases from iTunes in the Cloud.
    Download purchased music to your iPhone
    http://support.apple.com/kb/index?page=tidetail&product=iphone&locale=en_US&tag= Music
    iTunes Store: Hiding and unhiding purchases
    http://support.apple.com/kb/HT4919
    iTunes Store: How to delete songs from iCloud
    http://support.apple.com/kb/HT4915
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • ITunes organized my library under one artiest.  My library on my PC is correctly listed.  How do I undo this action?

    iTunes organized my library under one artiest.  Now all my music is gone (actually not listed as seperate albums and artiests).  My library on my PC is correctly listed.  How do I undo this action?

    in iTunes, access your purchase history via your account in the iTunes store,   find the file in question, and click on the report a problem button. report the problem. more info in this support article. 
    clicking here  should take you directly to your iTunes store log-in window.

  • HT1495 I have accidentally synced my friends iPad to mine. How can I undo this?

    I have accidentally synced my iPad with a friends. How can I undo this?

    If you do not have backup, you can download past purchase.
    Download past purchase
    http://support.apple.com/kb/HT2519

  • How do I get a purchase removed

    How do I get a purchase removed my 2 year old made?

    Adding to what RG said, first, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPhone. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
    http://support.apple.com/kb/HT4213
    As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
    Good luck.

  • New computer, authorized account...how to I get my purchases downloaded onto this new computer?

    I got a new laptop, but I can't seem to figure out how to re-download the purchases I've made so far. How can I get that music back in my library? When I click the "check for downloads" button or whatever it's called, it says everything's downloaded, but I have nothing in the downloads...can't I get my music from the store since it's memorized my purchases??

    I'm afraid you've misunderstood the nature of data on your computer. Yes, you can log into Facebook, GMail, YouTube etc. from any computer and all the content appears in front of you. The same is not true for documents and data created and stored on your own computer. Your iTunes library is this kind of data. It should be backed up on a regular basis and copied to your new computer when you switch machines.
    If you stilll have access to the old computer, or it's hard drive, then it should be possible to undo the mistake. If not you can try to log into your iTunes store account from your new computer and use the Report a problem links from a recent purchase as a route through to the store staff. Explain your predicament carefully and calmly, explain that you realise that you have made a foolish error but that you are now unable to access or recover any of the media that you had previously purchased from the store and you would be grateful if they would let you download your purchases again.
    The iTunes Store is under no obligation to permit second downloads but reports suggest that the support staff have, on occasion, chosen to do so.
    Good luck, and back up your data in future.
    tt2

  • How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

    How can you watch itunes purchased movies on apple tv. A click on to movies then into purchase thn a click on a movie i want to watch then my apple tv box light starts going on and off plus the screen is blank

    JasonFromSK wrote:
    With the newest Airport firmware (7.6.1), it seems I should be able to do this.
    Really? I need to check that out!
    You should certainly be able to add content by reference to itunes from such a disk (even before the update) - so long as itunes knows the location of the file (set Preferences not to copy to local library when adding the media) it will stream it to AppleTV if the disk is available.
    I hope you're right, but I'd be surprised if current Extremes can be upgarded to provide a full Home Sharing service - marvellous if they can but I'd be surprised as i've long said we need an Apple media server either based on TC or AE to do this kind of thing.
    AC

  • How do you get your purchased items on apple tv to you i tunes on your computer

    How do you get your purchased items on apple tv to you i tunes on your computer

    Download them.
    Store > Check for Available downloads.

  • HT201272 When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted!  I tried syncing my phone to my computer to get them back, but many of those were deleted too!   How do I get my purchases back to play them???

    When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted!  I tried syncing my phone to my computer to get them back, but many of those were deleted too!   How do I get my purchases back to play them???
    It shows on iTunes SOME of my past purchases, but not all (looks like around 30-40% of purchases).    It shows on my apple id purchase history everything i have purchased; but in iTunes, some not all of these show up.    What does show up is kind of "greyed out", so NOTHING will actually play.   I have followed the steps in the iTunes support about how to redownload past purchases, but this dowsn't work, as the download button is also "greyed out". 
    I am extremly angry and upset about this issue.  Could someone please help / advise re how to fix????

    I'm hoping that this may be just a misunderstanding somewhere.
    Could you show an image showing these greyed out items?

  • HT4059 How do I make ibook purchase with iTunes gift card rather than credit card on account.

    How do I make ibook purchase with iTunes gift card rather than credit card on account.

    go to settings- itunes app store- click appleid and view account - may need password - then under billing info select none.  however it will auto use the gift card regardless first

  • I am going to buy a Mac desktop and want to know how to transfer all my purchases and uploaded music from my PC. How can I do this to ensure all videos and music transfer over and not just purchases?

    I am going to buy a Mac desktop and want to know how to transfer all my purchases and uploaded music from my PC. I originally started using iTunes on my PC so it has everything I have ever purchased or uploaded from my own collection of music.
    How can I do this to ensure all videos and music transfer over and not just purchases? Do they do it at the Apple Store or at Best Buy? help!

    Move iTunes Library from PC to MAC
    http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
    Also, See here if you need to...  iTunes to an External Drive
    http://support.apple.com/kb/HT1751

  • HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable?  The album shows as purchased on the iTunes store, but not available to download to my authorized devi

    How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable?  The albums show as purchased on the iTunes store, but not available to download to my authorized device.  I also have albums that appear in my library, but are not able to be added to my iPod from my computer

    When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

  • How do I authorize songs purchased from one ITunes account to another Computer and Account?

    How do I authorized songs purchased on my old Itunes account on another computer using my new account. Thanks

    You have replied to a 3 year old post.
    If you have a question, post your own question.
    Just change the email address associated with your current account
    Change your Apple ID - Apple Support

  • How do I move a purchased movie from one Mac to an Mac Air using iTunes

    How do I move a purchased movie from one Mac to an Mac Air using iTunes

    You should start "Home Sharing".  You will need to authorise your two computer.  Once Home Sharing is activated, you will see shared iTunes libraries and it will allow you to simply drag'n drop any content.

  • How do you get iTunes purchased songs to automatically play one after the other

    How do you get iTunes purchased songs to play automatically one after the other without having to hit play for each song ? Also I lost all my pictures on my iPad when I installed iOS 7 upgrade. Any way to get them back? Thanks. Dr Ron.

    Hi Dr. Ron,
    By your question, I am wondering if you are playing your music from the iTunes app rather than the Music app?
    In the Music App, you can go to any of the options at the bottom and click on a song to play and it will then continue to play the songs in that category. You can also select "Shuffle" to shuffle them.
    As for your Photos, did you have them backed up anywhere?
    Cheers,
    GB

Maybe you are looking for

  • Sql case statement with link not opening new window

    Apex 4.2 I am writing a query that has a case statement. I need the case statement to open up a new window, not a new tab. I have the following: SELECT case when SCHED_ID = 1 then '<a href="javascript:popupURL(''http://www.google.com'')">LINK</a>' en

  • LMS 4.2 to PI 2.1

    Ok so I have a current bare metal Windows installation of LMS 4.2 managing around 400 devices. I recently added some wireless capabilities and so I want to install PI 2.1 to manage that piece, and I was considering collocating this with some other se

  • Alert in BSPs

    Hi, I have a question regarding BSPs. how can we include a Java script inside a BSP application?? now, my requirement is that, I have done a page(HTML) in the front page. thing is that, I copied the code(with validations) into the BSP application. it

  • What Roles should the gwconnector user have in CRM

    Hi Guys, I have setup GWConnector etc and have assigned GWConnector user with full admin rights on the CRM system. I cannot find any document that tells me what roles this user must have etc? Could one of you guys either tell me what they should be -

  • When should compressor be used?

    I have never used compressor when outputting a movie. Usually I just Export> Quicktime Movie and put in DVDSP and burn. I shoot in standard DV & burn to 4.7 gb dvds. Movie looks a little pixelated on dvd playback. My question is, will compressor make