How to import 720p 60fps .mov files in premiere pro cs 5.5

hello,
i have recorded a movie with my action cam, i recorded at 720p 60fps and the movie is about 24 min and 1,82GB. I'm trying to import these files, but i get this error message "The importer reported a generic error."
Now i cannot import these movies. Does anyone have a solution for my problem? Or do I need to convert my files to another format (i don't hope so, it's 10 mb/s... i don't like to wait)
also i tried it with a movie that is 1080p 30fps, also a .mov file and from the same camera. This reports the same error message, so that isn't working either.
i hope somebody has a solution for my problem!
on forehand, thanks!
PS. sorry for my bad english :l

Go to Edit>Preferences>Media...and set the Indeterminate Media Timebase to the proper frame rate for the media, then Import the files as an Image Sequence.

Similar Messages

I cannot import .mov files to Premiere Pro or Adobe Media Encoder.

I cannot import .mov files to Premiere Pro or Adobe Media Encoder.
How do I around this problem?

We need to know a lot more if we're going to help you.
What happens when you try? Do you get an error message? If so, exactly what does it say?
What version of Premiere Pro? Have you installed the recent updates? What operating system?
Does this happen for all .mov files or just some? Has this ever worked before? What version of QuickTime do you have installed?
Here's a page written for After Effects, but the information is relevant to Premiere Pro and AME, too:
http://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors-with-after-eff ects.html

Importing mov files in premiere pro cs5

I just installed Adobe Creative Suite 5 Master Collection on my machine and now, i have two issues.
1. I do have the latest quicktime installed but when i try to import *.mov files with audio, only the audio is imported and works fine. the video isn't, but I dont get a dialogue error box.
A). if the *.mov file has only video, i get a file import failure message saying " the file has no audio or video streams".
2. the next prob is my dymanic linking does not work.
Help please

Im trying something and I hope you can help me. I have two computers, one dedicated to capturing a event and the other I have is dedicated to playback. They share the hard drive via a network. What I want to know is- is there a way for the dedicated playback machine to access a video file that is still being captured by the capturing machine and play back parts of it in a sequence??
Gosford Lawrence
!https://www3.oovoo.com/oovoocallme/images/btn1.png|height=68|alt=http://webvideocall.oovo o.com/callme/gosford/236|width=123|src=https://www3.oovoo.com/oovoocallme/images/btn1.png| border=0!
Date: Thu, 21 Apr 2011 17:40:14 -0600
From: [email protected]
To: [email protected]
Subject: importing mov files in premiere pro cs5
Zone Alarm, eh? I used to use that program, but it got in the way of almost everything that I did, that I canned it completely.
Glad that removing ZA solved your issue.
Personally, I find MOV Animation CODEC to be quite good, and use that for a lot of work. Jeff Bellune, here, like the Photo JPEG format, but I have not explored that.
Good luck,
Hunt
>

Im having trouble importing mov files into premiere pro on creative cloud, have installed quicktime

Im having trouble importing mov files into premiere pro on creative cloud, original problem was no video and only audio when I imported mov file, so I have installed quicktime after reading that may solve the problem,but now an error message reads codec missing or unavailable, any help would be appreciated

MOV is a wrapper... what is inside the wrapper?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Import mov files into premiere pro cc windows

Hi
to import mov files into premiere pro cc 64bit ,windows 8.1 64bit pro do i need Quicktime pro or quicktime alternative ?
because when i try to import a mov file i got this error
thanks
i remember cs6 was able to import it
i have never installed quicktime pro

Your question simply cannot be answered definitively for a given clip because it's the codec that matters, not the wrapper/file extension.
As of one of the 7.x releases, Premiere implemented native support for decoding some codecs within a QuickTime file. But that native support does not extend to the entire universe of codecs that can be stuffed into the wrapper.
So you can either report the codec or simply install QT and see if that enables PPro to import the clip.

Importing Closed Caption .scc file into Premiere Pro CS6. Closed Captioning is enabled but cannot see the Captions tab. Also get error message when importing to bin.

I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television. I have watched numbers adobe videos and have spent countless hours researching this. I am able to generate about 29 different types of Closed Caption files using MovieCaptioner- including .scc (which Adobe says they prefer). When I try to "Import" the file I get an incompatible error message. The same happens with all other cc file types when I try to import them. Second, I tried attaching the .scc as an attachment in the sequence menu. They show up in the preview window, but do no encode into the mpeg file. I am aware of this form: Re: How do I export closed-captioned movies from Premiere CS6?
Third- I have watched some adobe video for created the CC files within Premiere. http://tv.adobe.com/watch/learn-premiere-pro-cc/create-closed-captions-within-premiere-pro /
However, I cannot find the "Caption" menu to do so? Where is it?
Am I running into problems because I am not on the Creative Cloud? IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.

Hi Bracmanf,
bracmanf wrote:
I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television.
Sorry, you cannot do this in Premiere Pro CS6. Only QuickTime files can be exported with embedded closed captioning and this must be done in Premiere Pro CC or later. All other formats must use a sidecar file.
bracmanf wrote:
When I try to "Import" the file I get an incompatible error message. The same happens with all other cc file types when I try to import them. Second, I tried attaching the .scc as an attachment in the sequence menu. They show up in the preview window, but do no encode into the mpeg file.
You can only attach a closed caption file in Premiere Pro CS6, no encoding is available for closed caption files (embedded or sidecar).
bracmanf wrote:
However, I cannot find the "Caption" menu to do so? Where is it?
Caption is a tab is in the Export Settings dialog box if you want to export with closed captions. This tab is available in Premiere Pro CC and later.
bracmanf wrote:
Am I running into problems because I am not on the Creative Cloud?
In Creative Cloud, you would still have trouble encoding a MPEG 2 file with embedded captions as it is a QuickTime only feature. There might be a plug-in available, but I'm not aware of it.
bracmanf wrote:
IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.
You can download a free trial of Creative Cloud here: https://creative.adobe.com/products/creative-cloud
Thanks,
Kevin

Video distortion when importing MOV file into Premiere Pro

On my mac my premiere is having issues when I import .Mov files. I was shooting on my Canon 70D DSLR at 30frames and when I import files the playback breaks up and is distorted at various points. It doesn't seem like all the files are doing this only some of them have this problem when they are imported. The footage was all shot under the same settings in the same 3 hour period. I tried exporting files and the distortion is still present in the exported media file. I've attached a screen shot of what it looks like.

Interesting that it's on the same frames ... have you certain effects that would impact those more than others?
Also ... only 8Gb RAM, sounds like one internal that's pretty much stuffed, and footage on an external ... PrPro runs a ton of crap through both the CPU & the GPU (depending on what you're doing and how much it "likes" your GPU/Vram) and also writes massive files to the database, media cache, and through the CPU use the OS's system cache typically. You've got a LOT of readin'/writin' going on, and with only 40Gb free there's not a lot of free space for things to be just parked for random access in a moment or two.
Also curious ... what's the connection to the external? USB2 or 3? Thunderbolt? eSATA?
Neil

Import .mov files to premiere pro cs4 ?

hello,
i wanted to work with .mov files that were exported from final cut pro, but it seems like adobe doesn't support these files. does anyone know how i can still use them? convert them or do i need a codec or anything similar?
thank you very much for your help!
kind regards,
sibusiso mkhize

Welcome to the forum.
The first thing that you will need to do is determine exact CODEC that the .MOV files contain. On a PC, G-Spot will tell you. Also, QT Pro will give you some details, if you hit Ctrl+J.
Some of the Mac CODEC's will install on a PC, but some will not. So, it all depends on which CODEC was used.
Good luck,
Hunt

How Can i Transfer dvd movie files using quicktime pro

I bought quicktime pro under the impression that you can convert dvd movie files into ipod format if anybody has an answer please respond!!!!????

QuickTime Pro can't even view DVD formats without some help.
DVD's are "protected" with CSS software encryption and can't be viewed with the Pro version of QT.
Find some third party software (hundreds of apps) by looking and searching through the iPod Discussions pages.

Nikon D7000 .MOV files in Premiere Pro and After Effects CS5.5

I recently upgraded from Production Premium CS5 to CS5.5. Initially Nikon D7000 .MOV files used in previous CS5 Premiere Pro project would not play well in CS5.5. Now .MOV files do work in both PP and AE CS5.5. Here are the steps I followed. Not recommending you follow my steps exactly, just providing info for those that are interested.
1.       Launch Premiere Pro CS5.5 and open previous PP CS5 project, convert project to CS5.5 and rename project file as not to replace previous CS5 project file.
a.       At this point .MOV files do not play in new project or in AE CS5.5
b.      Close Premiere Pro and After Effect if still running.
2.       Using Adobe Bridge CS5.5, batch rename;
a.       Make copies of original files to new folder location while renaming file extension from .MOV to .mpg
b.      Let Adobe Bridge finish creating all new thumbnail previews.
c.       Leave Bridge running in background.
3.       Launch Premiere Pro CS5.5, let Premiere finish recreating thumbnail previews if needed.
a.       Attempt to preview existing .MOV file in project. It worked for me.
b.      Attempt to play sequence containing .MOV files. It worked for me.
c.       Attempt to play or modify sequence .MOV files in AE CS5.5 via Dynamic Link within Premiere. It worked for me.
d.      Close Premiere Pro project and AE projects if open.
4.       Create new Premiere Pro project and sequence
a.       Import a different Nikon D7000 .MOV file not previously used or renamed.
b.      Attempt to play this newly imported .MOV file. This worked for me as well.
c.       The new, previously un-renamed .MOV file also worked in AE CS5.5 for me.
I will perform additional tests but at the moment Nikon D7000 .MOV files are working for me in CS5.5 after initially performing a batch rename in Bridge CS5.5 from .MOV to .mpg and letting Bridge create preview files. Even .MOV files not renamed now work.
An example of Nikon D7000 footage edited with Adobe Premiere Pro CS5.5, After Effects CS5.5, and Sound Booth CS5 can be seen on my blog, http://stevelandonsmyth.typepad.com/steve-landon-smyths-blog/2011/07/my-first-hd -video-shoot-with-nikon-d7000.html
My system: MacBook Pro 17" 2.3 GHz i7 quad core, 8GB RAM, 500MB SSD
Message was edited by: Steve Landon-Smyth

Hello,
I see 2 post in this thread from Todd that say they are working on a fix and it should be out soon. One is from July, the other from August. It is now Sept 7th and I still see no patches or fixes for any bugs. I spent 400 dollars on an upgrade, but is this upgrade going to be supported?
This is making me rethink upgrading to the .5's in the future.
It is a minor bug to most, but in that sense it should be an easy quick fix. Am I wrong? Is this really a complicated issue?
I apologize if this comes off like a rant, but thats kinda what it is. It is not hard to batch rename files, but its a pain to have to relink all those files in PP.

Problem importing canon c300 mxf files into Premiere Pro CC 2014

I recently shot some footage with a c300 at 24fps, slog2, 2 audio chanels. I copied the "contents" folder of each cf card to my macbook pro hard drive by dragging across in finder.
When I search from within Premiere Pro's media browser for my files, they show up only as VLC icons, and when I click to import them, I get an error message along the lines of 'unsupported format or damaged file".
I can double click the files in finder and they open in VLC fine.
I'm running the latest version of Prem Pro, Yosemite on my macbook pro which has 2.8ghz i-7 processor, NVIDIA GeForce GT 750M 2048 MB graphic card.
Does anyone know why this is happening?

You could try to convert your XAVC MXF files into MPEG, then load them again , but the new codec may not be well handled by some converters.

Importing Illustrator and Photoshop files to Premiere Pro CS4 (without rastering)

Hello,
I've made some economics graphs in illustrator that i'm importing into premiere.
Premiere pro cs4 doesn't import illustrator files as layers, just a single image.
I exported from illustrator to save as a .psd to maintain the layers.
I then imported the .psd into premiere which created a folder with all the .psd layers.
I dragged the .psd layers onto the timeline so I could animate them with dissolves, but noticed they became pixelated.
I rendered the layers and they still looked pixelated, even after export they were pixelated.
From what I understand, illustrator files become rasterised when you export as .psd.
Is there any way of maintaining the crisp vector graphics created in illustrator when importing into premiere?
Can I avoid rastering the files?
Thank for your help in advance
Kind Regards
Ant

Thanks for your reply and welcome to the forum.
I wondered why premiere was doing such a bad job of anti-aliasing...it turns out that all the .psd files were imported as square pixels instead of rectangular so I right clicked and selected interpret footage, then selected conform to DV PAL1.45.
I assumed that as I set up the original Illustrator document as a video document (720x576) it would maintain the aspect ratio.
Somewhere between exporting to .psd then to premiere the aspect ration somehow changed?
I've found a great tutorial that appears to have a better workflow than the method I was using, by first creating a template in premiere, which can be exported directly to photoshop, maintaing the correct aspect ratio. It means i'll have to draw up the graphs in Photoshop now instead of Illustrator.
http://www.youtube.com/watch?v=s8HUOAJomao&playnext=2&playnext_from=PL

Can't import Final Cut XML file into Premiere Pro CS4 MAC

Hello, I'm traying to import FCP Studio 2 XML file into Adobe Premiere Pro CS4for the purpose of then color correcting the project in Adobe After Effects.
I followed all the rules of exporting XML files from my Final Cut Studio 2 timeline, then closed FCP, opened Adobe Premiere CS4 and when I go to Import option XML file is greyed out. I can't select the XML file...
Could someone tell me what I'm doing wrong? Thank you so much

I'll just say that the high end AE users list I frequent suggests that the more common workflow is to bring AE to FCP for color correction. Isn't that one of FCP's strengths?
Also, to the extent that you want to process an FCP project in AE, look for the best way to bring it directly, not through Premiere. Ask in the AE forum what opinions people have. Mac and PC types use AE, but my impression is that only a small proportion of those users use Premiere.

Import 16 bit tiff files in premiere pro cs5 ?

When i try to import a 16 bit tiff sequence I get an error message "The video bit depth of this file is unsupported.".
I could not find how to set bit depth in project, however I understand from the help files that 16 bit workflow is supported.
What I am doing wrong?

Hi again Salazaroo....
Thanx for your answer...
I am working in a project shot with RedOne and the output will be 35mm and DCP.... we´ll made the prints with Cinevator system as well... same as yours...
What I did is open the Pr project in After effects and from there export the R3d as DPX to work in the compositings... I am trying different ways to do this... change the R3D settings to RedLog and RedSpace before to export as DPX OverRange, or PDLog985 and RedSpace before to export as DPX Standard (as Mark Christiansen says in THIS SITE) ...
Once I do it, I import the DPX to start the composition... so I change the Cineon Settings to OverRange or Standard (depending of the settings at export) and apply the Cineon Converter LogToLin... but then everything looks too overbright to work... I am working with the DPX and .psd and tiffs together so it is like crazy to match everything together...
I tried to export as PDLog985, RedSpace and OverRange Cineon Settings (instead of Standard) and it looks much better... I check the picture looking at the Info panel and everything is Ok, or close the 'Iris simulator' and detail appear in the image, ...but when I check different elements coming from matte painters and 3d artist, whites clip at 1... how can i match everything together in the same space color to work and then apply the Cineon Converter LintoLog before export???
This is the first time I work with DPX and I am reading a lot about it, but I could´t find a step by step explanation... and it is like there are many ways to deal with it... some people says to use a general Working Space, some people says don´t (See this Article) ...
Thank you man.... I really appreciate your help....

How to import AVCHD from Sony A7S to Premiere Pro CC 2014 on Windows 7

Hi, I'm a comparative newbie who just needs to edit some training videos shot on Sony A7S.
The adobe help documents suggest that PP CC 2014 can import .MTS files in AVCHD 25p format, but however I approach this it seems to come back with 'unsupported file' error.
I've tried importing direct from camera over wifi, downloading files to hard drive and then importing from there, downloading entire folders to hard drive and then importing from there... But nothing seems to work.
When I search online I get lots of seeming 'spam' about a variety of converters, is this what I am compelled to do?
I guess I'm getting something really simple wrong, I'd appreciate it if someone kind can tell me the error of my ways!

Thanks Neil, that's a great help.
Just to clarify...
I'm currently accessing the camera through wifi, so it shows up in my windows explorer 'window' on the left hand side as an icon under 'Computer'.
When I double click that icon, I get a 'storage device' icon in the main window.
The recommended approach would be to drag and drop the entire contents of the storage device onto a folder on my hard drive - is that correctly understood?
Then I should access content through media browser window, NOT 'import' under file?

How to import 720p 60fps .mov files in premiere pro cs 5.5

Similar Messages

Maybe you are looking for