How to import CDs into iTunes 12 library without CD 'breaking up' into dozens of icons?

I realize this question has been asked before; however, nothing I do (according to the solutions I've read thus far) fixes these two problems described below (with examples)  (BTW, using a Dell PC).  I lie not when I state that I've spent HOURS on this; don't want you to think I'm a lazy assed nard who can't be bothered to look up stuff myself, but this sh** has me ready to tear my hair out.
1.  Album imported from CD does not import all the songs.  I receive no error message.  For example, AC/DC Back in Black comes up with Tracks labeled:
1; 2; 6; 7; 8; 9; 10.
At one time, all tracks were there and "joined"; have no idea how they became "free floating."  Tried ordering them in different ways (by Album, Artist, etc.)  Doesn't work.
2.  Tried to import a 3 CD disk ("I'm Not There" from B. Dylan movie); I get ~30 different Albums/icons in my iTune library.  Tried to follow directions for joining compilation albums with different artists, but nothing works.  One suggestion was to sort by track number but I've search high & low and cannot find any such command.  Tried the menu, tried to hit the top of the column -- nada luck. 
I know everyone has heard this before, but why, oh why does Apple insist on changing simple things for merely the sake of change??  I've always been a booster for Mac & Apple but dude, this is getting on my last nerve. 
Person who bothers to read this and help me, I'll light a candle for you at church (if you're so inclined).

Generally setting a common Album title and Album Artist will fix things.
For deeper problems see Grouping tracks into albums.
tt2

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