How to import pics from my Android LG phone to MyPictures on computer

I have an Android LG phone, I normally connect the cord to my computer and a box pops up to name and import the pics from my phone to My Pictures on computer.  Today the bottom right box is not coming up.  How do I get it back?  I have HP desktop Windows 7, HP2009m

Hello @sdvann,
I understand that your computer running Windows 7 is no longer recognising your Android phone when you plug it in. I am going to recommend that you follow the step set out in the HP Support document: Using Microsoft System Restore (Windows 7), which you can use to restore your computer back to a point in time when your Android phone was detected by your computer. This will reverse any settings or updates that may have caused this issue.
Please feel free to re-post if you require further assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
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