How to improve image quality for book

I recently had a book printed from iPhoto 9 (large, hardcover) and the images in the book seem dull and dark compared to the actual images. For example, in one image of a church taken at dusk you can clearly see the outline of the church, including some details, and even people in front of it - but in the book, this area is completely black. I have had books printed before from iPhoto8 and had been happy with the past results.
Apple is refunding my purchase and letting me submit the book again, but told me if I don't edit the photos, I may have the same issue (though they also said it could have been a printer issue that day). Customer support did agree that the image quality itself is good. So, my question is, before I resubmit this book - in general, what attributes or combination of attributes are best to change to make the images more vibrant and not dark when printed for the book (ie. increase color saturation and exposure?)
Thank you.

Thanks. I did indeed preview the book before, and I have followed their tips. As, I said, I have purchased several books in the past and no issue. Apple even sent a couple pictures back to me as an attachment to show what they received, and they matched what I sent, but NOT what was printed. What printed is definitely much darker and in many cases you can't even make out the detail that you could in the images (including the ones they sent back to me for comparison). Maybe the printer really was off. I'll try a few enhancements and try again.

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