How to improve iTunes Match results
I have 700 songs that were not matched and have been uploaded. However most of these are songs available in the same version iTunes. They have the correct album and song title. I have rerun Match twice. Is there any way to improve the Match on these songs? Thanks
Hi,
FIrstly, make a backup of all your music.
Open iTunes with match on and delete all the tracks from your iTunes library, select delete from cloud and move files to trash. Turn off match and then readd all your music. Edit your metadata and artwork to your requirements. Turn match back on and let the scan process complete.
JIm
Similar Messages
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How long must I wait on Apple to deliver iTunes Match results?
I have tried three times the following:
I have started iTunes Match and it runs and then after about two hours stops and I get "Waiting for Apple to deliver your iTunes Match results...". The first time I waited about 6 hours. The second time was over night - about 10 hours. Now I have waited 3 days and it still is waiting!!! I renewed iTunes Match a month ago. Since iTunes 12 Match has been working for sh*t! Now I am angry having just paid for something that again is not working!!! PLEASE Apple help!Hi!
It all depends on the amount of songs that you are trying to upload and your internet speed!
When I first signed up for iTunes Match it had over 600 songs to upload which took about 6 hours.
Make sure you are on the latest version iTunes also.
If that does work just completely turn disable iTunes Match by clicking Store > Turn Off iTunes Match > Turn On iTunes Match
iTunesMatch has been very buggylately whichis Apple's fault.
Hope this works!
Michael -
ITunes Match Unable To Get Past "Waiting for Apple to deliver your iTunes Match results..."
Been trying for days but it just gets to "Waiting for Apple to deliver your iTunes Match results..." and then stops and allows me to press the Start button again to start the match process. Sometimes I get error -3231.
I've called Apple and they want $19 to solve the issue even though I paid the $25 for Match.
I've turned iTunes Match off. Turned Genius off. Logged out of my iTunes account. Quit iTunes. Restarted. Logged back into iTunes account. Turn Genius on. Turn iTunes Match back on and let it go through the process again with no success.
My library has a couple hundred songs less than the 25,000 max but it is pretty large. Had the same issue when I tried with a smaller library some time ago. I've created a new library and have the same issue.Hi,
You should consider rebooting your internet router
Then try holding option key whilst turning off match. Close iTunes and then reopen. Turn on iTunes Match and select add this computer.
Jim -
HT1918 how to cancel itunes match
How do I cancel this? I emailed this useless **** at apple and she gave me the wrong ansewer. I already did put no renew of itunes match.
anyone know how to cancel this?
Hello Ari,
Lisa here, from iTunes Store Support. I understand that you would like to cancel your iTunes Match subscription. I am sure you are eager to have this issue resolved and I would be happy to assist you today!
Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired. Your subscription expires 08/18/2013.
To turn off Auto-Renew for iTunes Match, follow these steps:
1) Open iTunes.
2) From the pull-down Store menu in the menu bar, Choose Store > Sign In.
3) Enter your iTunes Store account name and password, then click Sign In.
4) Go to the Store menu again, Choose Store > View My Account.
5) Enter your account name and password a second time, then click View Account.
You will be taken to your Apple Account Information page. On this page, simply click the "Turn Off Auto-Renew" button next to iTunes Match.
For more information about iTunes Match, visit:
http://www.apple.com/icloud/features/
http://www.apple.com/itunes/whats-new/
I hope this information is helpful! Please let me know if you require any further assistance with your account, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Ari. I hope you have a great day!
Sincerely,
Lisa
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww
Thank you for allowing me the opportunity to assist you.
First Name : ari
Last Name : newman
Email : [email protected]
Apple ID (Optional) : [email protected]
Lang_Country : en_AU
Product : iTunes Store
Support Subject : Purchases, Billing & Redemption
Sub Issue : itunes match
GCRM Case ID : 413932684
See additional info below
Choose the iTunes Store or App Store for your country: Australia
Item title: how to cancel itunes match
Order number:
Details:
Hi how do I cancel my itunes match? I dont use and I am moving countries soon. please let me know what I need to do to cancel iTunes Match?
thanks
© 2013 Microsoft
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© 2013 Microsoft
Terms
Privacy
Developers
English (United States)Brian,
Again, not accurate. When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream - so, if you have your songs also stored on your local drive (which I choose to as one does not always have access to WiFi and I use the local instances of the songs for some music production/DJing), iTunes shows each song twice. This is cumbersome if you simply want to play an album - you have to hear each song twice. There is no reason technologically they could not simply show the metadata for a song only once and simply hit the cloud object store when it it is not found as a local disk target. This would solve some of the issues and it is pretty much how any content delivery network (CDN) works - and this is how my local Genius Bar assured me it would work before I bought the service. I found they know little about Match.
Other issues: I believe the "exclusive" Cloud Playtlist logic still stands - iTunes protests if you add a non-Matched song to a Playlist (as it assumes you want all Playlists to be cloudy). Also, the APLCARE person and I could not figure out what "Removed" (under Cloud Status) means despite looking up several explanations on the Web. And, we found songs that were only in the cloud that should have also been on my local drive as I never deleted them. That said, it is also a pain to fully delete a song (local + the cloud). Plus, the logic in the Purchased section around what constitutes "Not On Computer" did not hold up. They have lots of logical challenges with thier workflow.
Regardingyour suggestion, there is no way to "not use" Match. Only when one is disconnected from the iTunes store does Match seem to go away completely.The only thing you can turn off is the song syncing/matching/uploading. This amounts only to turning off a sub-process not the service.
Match is likely fine for most who do not want to have any copy of the songs locally and are fine having access to their music only when connected via WiFi. I wanted more ubiquitous access to my collection from my iPad and my iPhone but needed to keep my songs local to my MBP too. This is not the proper use case as I have learned.
Of course I won't renew, but I should be able to cancel a service that I am dissatisfied with. -
Waiting for apple to deliver your itunes match results - time out -uk
Hi,
Help me please
I seem to be stuck in a loop that after the gathering of information has finished, the info is sent to apple and then I get 'waiting for apple to deliver your itunes match results' after about 30 or so seconds I then get an error message
'we could not complete your request, the network timed out, blah blah blah make sure network connection is active' no error code.
I am a windows 7 user, I have comodo fire wall, nod32 and sky broadband.
I have forwarded the ports 80 and 443, i have turned off comodo and disabled nod32, uninstalled, rebooted and reinstalled itunes and I am still no further forward.
My internet connection is fine, i can access and download from the itunes store so there should be no issues, genius is on and working and getting results from apple so what is wrong with match?
Thanks
MarcMarcus_30,
thanks, unfortunately tried almost all of that already...
You must be able to disable the firewall, even just temporarily.
Did that already, no change
Plug directly into the router and have nothing else running.
no change either if connected via Wifi or cable
I take it that you can connect to the store ok?
yes, iTunes store is working fine - even can download at the same time I am getting the network timeout error
Have you been through the re-installing iTunes motions?
this will be my next step - had hoped to avoid that... -
Waiting for apple to deliver your itunes match results
Out of the blue, iMatch is hung-up on step 1 and displays this in the progress bar
"waiting for apple to deliver your itunes match results". Nothing ever happens after that. Songs that I have been adding since the beginning are in the cloud and play on all my devices -even thought in itunes it indicated that they are not in the cloud. Anything new I have added to my library appears on my other devices as grayed-out and do not play. They do play on my PC.
I have a Dell PC with Vista running the latest version of iTunes.
I have signed in/out
Turned iMatch (and genious) off/on
Deauthorized and re-authorized the PC
restarted iTunes
restarted the PC.
I have no other issues with this machine.
Support has not been able to help other than claiming it is Apple's fault.
Thanks, VJI had to restart iTunes.
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Always "Delivering your iTunes Match Result"
I have around 23.5K songs in my iTunes library, and everything works fine for me before. Now, I am going to rip some new CDs to iTunes, the new songs won't upload to iTunes Match. After I manually clicked "Update iTunes Match". It keeps looping with "Delivering your iTunes Match Result" for the whole night. Even I turn it off, and turn it on again (reset the iTunes Match result), but no luck.
I do even remove the newly ripped songs, and reset the iTunes Match result. It works without any new songs. But, after I ripped the CD again, it still keeps "Delivering your iTunes Match Result". It's sad.
Any one has similar problem?
Thanks.
RegardsHi,
I have had this problem on a number of occasions recently.
Usually holding option key (Mac) or shift key (PC) whilst turning off match then relaunching iTunes, turning on match and selecting add this computer works.
These days I don't usually let the automatic scan kick in. If it does, I stop match then go to "Update iTunes match". Usually works but if I think it is taking too long, I stop match go to "Update iTunes match" again.
Try deleting tracks again, select "update genius" then "Update iTunes match". Leave a short time before reripping your CD.
Jim -
How to make iTunes Match not convert my files ALACs in 256 kbps (VBR)? How to get iTunes convert CDs in Apple loselss? The difference between 256 (VBR) and Apple Losless is very clear...
Dear Michael, good day!
1. As per your instruction, I turned off iTM.
Small discrepancy – where are two screens with iTM switch:
-Settings > iTunes & App Store.
-Settings > Music
I switched OFF in both.
NB: I turned device to English for convenience.
2. My next step was Setting > General > Usage – tapped {Music};
{All music} screen appeared; I swiped it and taped Delete.
3. I performed “hard reset” …………………………………..
4. Switched back On iTM
5. Taped Music app on Home screen
iTM has started – (it took 18 minutes to completed, 60 mbps Wi-Fi speed )
Regret to inform… All the same:
Erase and reset to factory default? Or I did smf wrong? -
How to use iTunes Match?
CMARINEAU wrote:
Question: is there supposed to be a iCloud symbol next to every song that matches in iTunes? I only have "unavailable to match" clouds.
No. Tracks will only have a cloud in the "iCloud Download" column if they are unprocessed by iTM. If a track is deleted from the iTunes library and is available for download there will be a slightly different cloud icon in that column with an arrow pointing down to incidate it is available to download.
Tracks that have been processed or are resident in the iTunes library will have nothing in the "iCloud Download" column. -
How I can cancel the iTunes Match before the renovation?
Hello, maiatrindade.
Thank you for visiting Apple Support Communities.
Here are the steps on how to cancel iTunes Match.
To turn off Auto-Renew for iTunes Match
iTunes Match will automatically renew your subscription at the end of your 1 year subscription by default. To turn off Auto-Renew:
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, and click Sign In.
Choose Store > View My Account. You may be asked to re-enter your Apple ID password.
In the "iTunes in the Cloud" section, click Turn Off Auto-Renew to the right of iTunes Match.
Note: If at any time during the matching and uploading process you lose your Internet connection or experience a power outage, iTunes will automatically resume where it left off the next time you open iTunes.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/HT4914
Cheers,
Jason H. -
How will the itunes match app affect my data usage?
how will the itunes match app affect my data usage? It seems to take a while to connect and start playing so i'm assuming if my range isnt the best it will drop out like a bad radio station???
What I have done is create playlists and I'll download the playlists to the iPhone while I'm at home, on Wi Fi, and listen while I'm out and about. I've only downloaded the occasional tracks on 3G (mainly because at&t's network was so terrible). This method worked pretty well for me.
Incidentally, iTunes Match should not be used as a substitute for a backup: FAQ: Why iTunes Match can NOT be used as a backup! -
How To Fix iTunes Match in iOS 7
After looking through other forums, I have found this soultion which seems to work well.
Courtesy of metmaestro
1) ON your iPhone/iPad: Go to Settings: iTunes & App Store.
Tap on your Apple ID, Sign Out, iTunes Match will be off.
2) On your iPhone/iPad go to Settings: Music: Look at the iTunes Match slider, it should be off.
If not, turn it off.
3) On your Mac/PC in iTunes, go Store (in the file menu bar above) and tap Sign Out.
4) Restart your iPhone/iPad by pressing the Home Button and the Sleep/Wake button (at the top) at the same time until the Apple icon appears.
Hold it for about 10-20 seconds until the Apple icon appears again.
5) Go back to your Mac/PC in iTunes, go Store (in the file menu bar above) and Sign In, Turn On iTunes Match, and wait for it to complete.
6) Go to settings on your iPhone, tap iTunes & App Store. Sign In with your Apple ID and password, turn on iTunes Match Slider.
Tap ENABLE.
7) Switch SHOW ALL Music to be ON.
8) Next go to Settings, tap on Music, the iTunes Match slider should be on.
If not, turn it on.
9) Finally, go into the Music App on your iPhone/iPad. Loading iTunes Match will start processing with a Blue Line, matching your iTunes Library.
Hope this helps!THANK YOU!!
While I am also unsure what this "fix" is for, it resolved a problem I have had for months with iTunes and the Music app in iOS7. I have about 4,500 songs in my iTunes library and before buying my iPhone 5S I had a Samsung Android phone. Google music worked PERFECTLY and would always add anything from iTunes to it's library without a second thought.
However, after I setup my iPhone and got used to iOS7 I realized the Music app was only showing about 1/3 of my music. I turned off iTunes Match, I turned it on, I reset my phone, I tried everything. My iPod Mini and iPhone would only show a portion of my iTunes library even when a cloud icon was next to a song.
I ended up downloading and using a Google Music App for iPhone which (here we go) could see all of my music. However, it drove me crazy that I had to use this 3rd party app when Apple and iOS7 should have worked and showed me every song I owned.
Well, after weeks of searching online for a solution on a whim I used the one above just to see if it had any effect. Sure enough, IT WORKED. How it worked, I have no idea. What was wrong, I have no idea. But within a few minutes ALL of my iTunes library is now visable on my iPad and iPhone using the proper iOS7 app and I was able to delete the 3rd party one.
Amen! -
I can't see how to update itunes match.!
I tryed to follow instuctions: go to store in Itunes then to update itunes match. But no such option exists. further more how often is it supposed to update automaticly anyway????
Ok like said before there was no option to update ITM in top bar store menu, just turn on ITM which did nothing!. So I went to store in the iTunes page (on the left)once IT store was open clicked on ITM on the right and I get an ad to sell me ITM (which I already bought) or ad my computer, which I'v done many time before. Periodically the option to update ITM in the top menu disappears.! ? Further more don't you have a sertain number of device you can add for ITM ?????
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Hello:
I tried to change country on my appleid, however I couldnt because the system said I need to cancel Itunes match, before to change country on my appleid.
I was looking for this information about how can I cancel itunes match in order to change the country identification on my appleid, but I can not see info.
I wait for some hints !!If you want to cancel it during its current subscription period then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi everyone,
Just a new thread to share with you how I did reset iTunes Match, this can be useful in some cases, like mine was.
This allow you to sync again your entire iTunes library with iTunes Match like if it was the very first time you activate iTunes Match.
So, here it is :
1. Close iTunes
2. Rename your iTunes folder into "iTunes2" instead of "iTunes"
3. Open iTunes, it will create a brand new "iTunes" folder with a brand new iTunes library (.itl file). Your localiTunes library should be empty.
4. Activate iTunes Match, let sync. It will show you all your previously synced tracks available to download.
5. Delete all these tracks from iCloud (select all > delete > yes when asked)
6. Wait a few minutes to half an hour
7. Update / Sync iTunes Match again, it should finally show you that 0 music is synced with iTunes Match,which is what we wanted ! If still not "0 music", wait more and update iTunes Match again.
8. Close iTunes
9. Delete the new "iTunes" folder
10. Rename your old "iTunes2" folder into "iTunes"
11. Open iTunes, you should see your iTunes library intact.
12. Activate iTunes Match, let sync as long as needed (in my case I let sync all night long, it was all done the next morning. I have 8400 tracks).
13. All done !!!I have a quick question about this solution. I have done this, created a new library, but when I enabled iTunes Match it gave me the same problems I have been having.
Quick historical rundown of my situation: Had match for a year but did not renew. Decided I wanted to renew about six months later. Did so, and it jacked up my library like nobodies business. More than 50% of my library was mislabeled. Click on a Beatles song, you get P!nk, click on an Adele song, you get Jesus Christ Superstar. (And don't even get me started on the album covers. This added another layer of fun. Click on a Maroon 5 song, a Marilyn Manson song plays while the cover of Bea Arthur on Broadway is displayed.) Then you would click on a song every now and again and it would disappear and another song from another spot in the library would start playing. My iTunes was dropping acid is basically what I'm getting at.
So I did some research and finally figured out I should try and nuke it. Move the library, start a new one, re download purchases, the whole tamale. This worked....until I turned on Match again. At this point my library is just purchased music. (The CD stuff is sitting elsewhere waiting to be added manually. I'm not taking any chances here.) I fire up Match, purchased songs disappear (despite me just having them there and playing them just moment before) and it's like my iTunes fell off the wagon and is getting high in the back room again. Am I missing something? I haven't tried the wait and see option. (Nuking the library, downloading purchases, then patiently waiting a half and hour or so staring at my computer questioning my life choices, THEN turning on Match.) Would that help? (Truth be told I'm doing that now, waiting, so chances are I'll have my answer to THAT particular question before you fine folks can chime in. But don't let that stop you, as I'm sure there are others who may be suffering from drug addled iTunes as well that may need the answer just as much as I do.)
Anyway, sorry for the Dickensian length. Any ideas would be greatly appreciated. Thanks!
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