How to install a HP Officejet pro 8500A on Pavilion Laptop computer

I tried to load the soft ware for the printer ( 8500 All In One ) and it would not accept the soft ware
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Hi,
Download and run HP Printer Install Wizard utility from link below to troubleshoot the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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Similar Messages

  • How come I have to spend $145. to get windows 7 to install a HP officejet pro 8500a printer.

    I have tried for 2 days to install a printer.I bought one and took it back to the store.They exchanged it for a new one and I could not install it either.After severa hours With a Technician from H.P. I could not get it to print anything from the internet.I was told by H.P. that it was Vista operational system and I have to buy windows 7.This sounds like a lot of BS to me.Andy

    You're right. That does sound odd. I have q 6500+ running on Vist w/no problem. Have you a) uninstalled any old HP printers from the pc? b) run install as Administrator? I have not looked, but does the setup disc say it has Vista drivers? If so there should be no reason it doesn't install properly. I looked the printer up and it says it should work under Vista.
    Maybe you need to open up a tech support case and get in touch w/a case mgr. to help you. They often are more help than some of the tech support staff.  Good luck.

  • How do I get my Officejet Pro 8500A to print card stock?

    How do I print card stock?

    Hi Jeff1212,
    Review the following link which has the specifications regarding paper handling. If you have a card stock which is supported try cleaning the paper pickup rollers.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02173269&tmp_task=prodinfoCategory&cc=us&dlc=en...
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
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  • Printer driver install issues for Officejet Pro 8500A

    This printer was working seamlessly for a couple of years and now all of a sudden the drivers will not download properly. I am at mt wits end, please help! Thanks

    They should be here.
    https://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4116838
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • How do I print panoramic photos on an HP Officejet Pro 8500A Plus printer?

    How do I print panoramic photos on an HP Officejet Pro 8500A Plus printer?

    Thank you for this link! Actually I installed a brand new Windows 8 system in January 2014 and then bought the HP Officejet Pro 8600 Plus printer a few days later. To install this printer I did not use the CD that came with it but already used this link. Just to be sure that I have the latest version I again reinstalled the driver. The result is definitive: You cannot print common photo paper sizes like 4x6,  5x7, 8x10, etc. via a PC using photo SW like HP Photo Creations, MS Gallery, Windows Photo Viewer or any other SW on a HP Officejet Pro 8600 Plus. The reason is most likely that HP marketing decided that an Officejet should not be smart enough for photos, after all the company sells also Photosmarts. Because you cannot create your own formats  you are limited by the driver to what is typically available in an office, in this case:  A4, Letter, legal, Statement, Executive, A4, A5, A6, B54 (JIS), Envelopes #10-DL-C5-C6-A2-Monarch, Japanese Postcard, Japanese Envelope Chou #3-#4, L, 2L, O**bleep**u hagaki, Index Card Letter-A4, Edge-to-Edge Letter-A4, Env. Japanese No 3-No 4 and that's it, not more. Thank you anyway for trying to help me but in this case only the SW developers in HP can help.It would be great to be able to print from time to time a 4x6 photo on this printer like I would do.Copying photos on a USB stick or on a SD card first and then use this way to print on the printer is too cumbersome for me.

  • How do you do double sided printing with eprinting with a hp officejet pro 8500a premium?

    How do I do double sided printing with eprint?  Why is there no option to change it online?  I have
    HP Officejet Pro 8500A Premium

    Hi,
    Automatic Two-Sided printing is not currently supported by the ePrint Service, as you may find any of the service capabilities and limitations listed below:
    Duplexing (printing on both sides of the page) is not supported.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02641898&cc=us&dlc=en&lc=en&product=4083971&tmp...
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How do i get my nokia n8 to print to my officejet pro 8500a?

    Hello
    Can anyone tell me how to get my Nokia N8 mobile phone to print a photo using HP Officejet Pro 8500A?
    I have got the wireless connection enabled, but when I select the photo on the phone and click on Print, via Bluetooth connection, the Printer can't be found.
    Any suggestions would be greatly appreciated!!

    The Officejet 8500a does not support bluetooth, but you can download an app called HP iPrint Photo and use that, here is a link with information on this app.
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01923321&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US​...
    I was an HP employee
    If I have helped you solve your issue please mark it as solved
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  • How do I update OfficeJet Pro 8500A eAiO

    How do I update OfficeJet Pro 8500A eAiO to AirPrint from the iPhone4S?

    Hi,
    Drivers for your printer can be found from link below.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=2512009&task=&
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • How do I load an envelope in my printer (HP Officejet Pro 8500A)

    How do I load an envelope in an HP Officejet Pro 8500A Plus printer?

    Hi,
    Page #35 of the manual says:
    Cards and envelopes
    • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.
    • Use tightly constructed envelopes, and make sure the folds are sharply creased.
    • Load envelopes with the flaps facing up and to the right or the back of the tray (tray 1 or tray 2 in some models)
    You can download the manual (should be on the CD too) from the following link
      h10032.www1.hp.com/ctg/Manual/c01643304.pdf
    Regards
    BH
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  • How do I print from my iPhone to my Officejet Pro 8500A?cc=us

    I have an HP Officejet Pro 8500a, I would like to print from my iPhone 4, how do I set it up?

    The printer must be connected to a router, either wired with Ethernet or wirelessly.
    On the front of the printer, find and enable "Web Services".  If this is successful you will get a printout of your printer's email address and other details.
    Now, make sure your iPhone has the latest version of iOS and connected to your wireless router (wirelessly, obviously).  Now, it should work!
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I have successful​ly installed printer officejet pro 8500a but cannot print my emails.

    How do I print e-mails on my new printer HP Officejet Pro 8500A?

    That depends of  your e-mail service. If you are using Outlook, or just directly using Hotmail/Gmail/other mail service...
    Or, are you getting an error when you try to print e-mails?
    Or, are you trying to use ePrint?
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • How can I download the Printer Manuel for OfficeJet Pro 8500A. Thank You.

    How can I download the Printer Manuel for OfficeJet Pro 8500A.  The easy way.  Thank You.
    This question was solved.
    View Solution.

    Hi,
    You can download the User Guide on the link below.
    http://h10032.www1.hp.com/ctg/Manual/c02668142.pdf
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Booklet printing hp officejet pro 8500a plus

    I have a HP Officejet Pro 8500A Plus and run Win 7 64-bit and MS Office 2010 Pro.  I can print booklet format from PDF documents, but not from Word.  In Word, when selecting [Print Properties], I can choose [booklet], but once I click on OK, this setting is discarded and defaults back to full page double-sided printing.  How can I fix this? I have tried it with a different printer and it then works from Word, suggesting that the problem probably lies with the printer driver.

    NOTE:    The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to be installed on the device
    found online in user guide  I am researching to find a printer that can do booklet printing

  • HP Officejet Pro 8500A Plus and Windows 8

    Hi all ~
    Can anyone tell us what this means and walk us through a fix?  (You'll know from the question what our level of expertise is....)
    We've had an HP Office Pro 8500A Plus for a couple of years.  We just got HP TouchSmart with Windows 8 and while we can print from the computer just fine, we can't scan.  When loading the printer CD, we get a message that reads: "install cannot continue....The operating system of this computer is not supported....Upgrade the operating system" 
    We don't know how to proceed.
    Thanks
    This question was solved.
    View Solution.

    Since you are getting an error that the operating system is not supported, you may benefit from going to the HP website and downloading the installation package from there.  Here is a link directly to that site (US Version): HP Officejet 8500A Plus Full Feature Software and Drivers. 
    In this link, you will find all of the software downloads available for the printer.
    --Officejet Pro 8500A Plus--
    If you are installing the printer with a USB cord, unplug the cord before proceeding.  Let me know if I can be of any more assistance.
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • HP OFFICEJET PRO 8500A PLUS on Windows 2003 Server

    I'm trying to install the Windows 2003 driver for the HP OFFICEJET PRO 8500A PLUS but the installtion halts and says the operating system is not supported.  The O/S is fully patched. Does anyone have a go around for this?  I simply need it for Terminal Services users.

    Where did you get the driver pack from? Also are you running a 32 or 64 bit version of Windows 2003 Server? 
    This is the version of the driver pack you need: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-105951-1&cc=us&dlc=en&lc=en...
    Let me know if this is what you already downloaded and also the questions from above.
    Thanks!
    Sean
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