How to install a program that shows as up-to-date?

I originally installed the creative cloud, and 3 programs to try them out.  I let the trial expire so I uninstalled ALL the programs.  Now, months later, I have purchased the creative cloud, but I don't have the option to install the programs which I had on the trial.  They show as "up to date" but are in fact not installed on my computer.  When I try to download directly from the site, it goes right back to the cloud manager, which simply shows the programs as up-to-date.  Not sure how to get around this.  Any suggestions?

Hi cmf62,
If you have Mac then please go to
Finder -->applications --->utilities
if you find the uninstallers for those softwares then simply run the uninstaller and completely uninstall the program. Sign out of and sign back into the 'Adobe creative cloud tool'.
Similarly for Windows
Go to Control panel --->Programs and feature (add or remove program) --->check if you have any Adobe software installed simply uninstall it.
Thanks
Kapil    

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