How to install in design cs6? I get an error 11 message and it crashes.

What is an error 11?
It crashes and says that everything wasn't installed.
I uninstalled In Design and am first trying to install the Applications Manager Enterprise. What on earth is this? The directions said to install all downloadable components and it supposedly can't find an installer even though I am opening the install file. This is crazy.

Thank you SO much.
I finally got it to work. After I downloaded everything that was on my list from Adobe, the installation worked. I still don't quite understand what it was I didn't do properly the first time. But it's in and I am happy! 
Hopefully everything will work when I bring files over. I am going to save your information.
Thank U again!
Martha Robbins
Sent from my iPhone

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