How to install LR5 via the Cloud? LR4 says no updates available. [was: Help with purchases and upgrades.]

I am a CC member.
1- I can not find the chat support.
2- I need LR5 but my app says no updates, even though I am only on 4.
3- This site sends me in circles and my app is no help whatsoever. I have now updated to OS X Yosemite v10.10, and need LR5. I purchased CC for this reason, but I still don't see how to upgrade. After hours of installs and upgrades, I'm getting frustrated. Thanks for the help, its much appreciated.

AprilThisWay it is likely your Lightroom issue is related to having the incorrect Adobe Application Manager/Creative Cloud Desktop application installed. The current release version is 1.8.0.447. You can find additional details at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.
I would recommend utilizing the uninstall instructions available in the link referenced in message #7. Once you have run all the available uninstallers available in the Applications/Utilities/Adobe Installers folder then please use the CC Cleaner Tool. You can find details, and a download link, for the CC Cleaner tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
If you continue to experience difficulties can you please post what changes were made to your computer in addition to upgrading to Mac OS 10.10.

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