How to install maps on the N97?

Hello, I am rather new to the N97. I tried to download and install the maps of Europe on my N97. I did it this way:
- load Nokia Map Loader; select maps (Europe), download and install;
- then the progress of downloading and installing can be seen on the screen; at some point it is ready; I go to maps on the N97, but can't see any of the additioned maps and if I give a search term of a city of the added maps, the programm can't find the city.
What do I wrong? I have downloaded and installed before one of the guides [London] and it works.
The N97 has the latest software (v. 11xxxx).
I have read quite a bit in this forum and somewhere else, but couldn't find a solution. As I am leaving for a holiday by the end of the week and want to use the maps on my holiday I would appreciate any suggestions very much.
Thank you.

Many thanks to both of you.
It must be true that the software has some quirks.
The great thing is that the first suggestion by cbidlake lead to a practical way. So let me tell how it works.
It hasn't to make with the fact of I have zoomed in on an area that I haven't downloaded: I could see an area that I had downloaded (part of Europe, and I had downloaded Europe), but when I zoomed out and moved the map and the cirkel to England: I saw the name of cities ...
So I searched for Manchester and Brighton and now I could get the information (I had used these names with a negative result before).
As I had now England as map in view I searched for Palermo: it couldn't be found; so I moved the map and the circle to Italy, names appeared and I searched again for Palermo: found it.
Next with the map of Italy in view: I tried again to search for Manchester and Brighton: negative. I moved the map to Engeland, searched again: positive.
The next step was to zoom out until I saw the whole of Europe. I then tried to search a few cities all over Europe. Result: I only could get the cities which belonged to a somewhat restricted part of Europe around the circle.
So I know a way around the bug: move the map and the circle, but it only works as long as I know to which part of Europe a certain city belongs.

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