How to install photoshop cs5?
After opening installer , a loading appears , before that i had closed all the files and pragrammes . but after finishing the loading nothing related to photoshop intallation is appearing to countinue the installation . i am looking for a trial version of photoshop cs5 .
Hi Ameen966,
Which OS are you using? Please download and install again: http://www.adobe.com/downloads/other-downloads.html.
Regards,
Romit Sinha
Similar Messages
-
How to install Photoshop CS5 Extended Student and Teacher edition on a MacBook with no CD drive
I just recently purchased a MacBook, making the switch from PC to Mac, and I notice that my copy of PsCS5 Extended Educational edition, which is a CD, won't work on my MacBook because there is no CD drive. I even tried using my product key on a downloadable version of the same software but the best I could find is a non-educational version of the software and my product key won't work on it. How would I go about installing this on my MacBook without purchasing the $200 software again? Thanks in advance!
There isn't much good news to offer. The first mention below is probably your only shot without purchase, unless you could find someone to transfer licenses with.
You won't be able to install a Windows version on the Mac unless you install some Windows emulation software on the Mac.
You won't be able to activate a Mac version of the software on the machine because your license/serial number is only valid for Windows.
CS5 is too old to qualify for a platform swap and Adobe no longer sells CS5 so you would have to take your chances with a third party vendor if you decided to purchase a Mac version.
Just to clarify, there is no such thing as a student version of the software... the license dictates the status of the software. So you won't be able to find a student version either -
How to install Photoshop CS5 on my macbook?
I upgraded CS5 from CS4 on my desktop and now I need to install it on my Macbook. Tried using my CS5 serial code and it doesn't work.
Is there a different serial number for Mac and Windows?
What do I do?Yes, the serial numbers are platform specific. Your three options: Buy CS6 for your Mac. Contact Adobe about a platform swap, in which case your Windows serial number will be canceled. Purchase the subscription to Photoshop CC for $9.99/mo, which is cross platform; use it on your Mac and Win machines.
Benjamin -
How can I install Photoshop CS5 on a new iMac with no disc drive
How can I install Photoshop CS5 on a new iMac with no disc drive?
Hi,
Please copy this Link http://trials2.adobe.com/AdobeProducts/PHSP/12/osx10/Photoshop_12_LS1.dmg?PID=2159997
Now open Adobe.com and go to Products Trials. Click on Acrobat Try now and once the download page appears then paste the above mentioned link in the address bar and then press Enter. Download should start immediately.
Please let me know if it helps.
regards,
Abhijit -
How do I transfer photoshop from one computer to another? I have CS5. Since CS5 was an upgrade I installed CS4 first, but now I cannot figure out how to install the CS5 upgrade. Any advice?
karen2179 wrote:
If you are able to use adobe products on two computer do I really need to deactivate or uninstall CS4?
No, but it may help the chances of a successful installation.
karen2179 wrote:
Just as an aside - I have been getting messages on here from Adobe Admin saying that CS5 cannot be reinstalled because everything is now in the cloud and that for $350 I can buy CS6 to install on my new computer. What? Am I getting spammed on Adobe's site here?
Where did you see that? -
I just installed Photoshop CS5 on a new Mac . On my older Mac I saw in Bridge on the above right sight of a miniature, a kind of aperture sign so that you know the RAW photo was treat.
I can't see that sign on my new Mac. How do I get back that sign on my new Mac?Apple provides repeat downloads as a convenience, not a substitute for your computers being the primary source of file transfers. All your iTunes information such as playlists, ratings, etc. are in a file on your computer, not in the Apple Store. Typically when you move computers you copy the whole iTunes folder and everything it contains to the new computer. Moving media files can be done with a drive, or by Home Sharing. You can also redownload media but let's say somebody desiced Apple may no longer sell a certain album; it cannot be downloaded again but if you already have it on a computer you can move your copy of the file.
5 authorizations: Some households have multiple computers. If you want ot use one with an account it has to be authroized. It means you can use any computer in the house to make purchaes, etc.
Okay, my 5 minute typing limit for any one response is up.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391 -
Cannot install Photoshop CS5 Trial
Hello all.
I'm desperately searching help to install Photoshop CS5 Trial on my PC. I have Windows Seven Ultimate 32 bit, and any time I try to install the regular setup file downloaded via Adobe's site I get an error message. Another strange issue regarding a message displayed in a dialog box during setup: after the "INSTALL TRIAL" selection there is a dialog box displaying the components to install. There is only the Photoshop voice, with a red X, and after the selection a new message appears in the right side of the dialog, warning me that "THE SELECTED COMPONENTS ARE DISABLED".
After the start of installation I got the following message:
Exit Code: 7
Summary --------------------------------------
- 1 fatal error(s), 5 error(s), 7 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core
{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following
specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not
present in this session.
WARNING: Payload {92B9146C-B17B-4601-9031-A3228678F25D} Required Common
Fonts Installation is already installed and the session payload
{CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation
has no upgrage/conflict relationship with it.
WARNING: Payload {5D55F2B0-0B2D-4715-87FE-2A4A2138961E} Recommended Common
Fonts Installation is already installed and the session payload
{E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation
has no upgrage/conflict relationship with it.
WARNING: Payload {55010CE4-4388-4B9A-9345-2521AC6A212E} Adobe AIR is already
installed and the session payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
Adobe AIR has no upgrage/conflict relationship with it.
WARNING: {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support
conflicts with: {7B420538-E7A9-48CB-B751-EEEE85AC2E99} Adobe Photoshop CS5
Support
WARNING: Please uninstall these products, restart your computer and then run
this installer again.
WARNING: PayloadPolicyNode.SetAction: IN payload
{0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support is
required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core
but isn't free.
ERROR: Verifying payload integerity : Failed with code 1
ERROR: Found payload conflicts and errors:
ERROR: - Adobe Bridge CS5 depends on AdobeOutputModule to be installed.
ERROR: - Adobe Bridge CS5 depends on AdobePDFL CS5 to be installed.
ERROR: - Adobe Bridge CS5 depends on Adobe Player for Embedding to be
installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting
installation.
How can I do to solve this problem? I have removed any CS5 reference from registry, tried to change the registry's permissions, but nothing to do.
Please help me and forgive my poor english.
Thank you.Problem Solved!
I simply checked in the "Add/Remove Programs" panel, discovering a previous CS5 installation (some days ago I've installed CS5 suite trial). Yesterday I have discovered this voice in the panel, uninstalled it and now Photoshop CS5 is perfectly installed and working.
Solutions are ofted in front of our eyes, but we do not realize it -
Re-installing Photoshop CS5 Extended Student and Teacher Edition (for Mac)?
How can I download and re-install Photoshop CS5 Extended Student and Teacher Edition (for Mac) for which I have a licence? I lost the previous version in a disk crash. I tried downloading the full Photoshop CS5 installer, but I was told I couldn't run the installer because I didn't have permission.
Thanks,
RodneyHere is the link for the CS5 installers: Download CS5 products
Be sure to right click and run the installer as an administrator if you have trouble. If it still fails, download the installer again.
Benjamin -
Issues installing Photoshop CS5 in my Mac Book Pro
I have heard that there are issues installing Photoshop CS5 in case sensitive Snow Leopard drives. How do I know if I have a case sensitive drive. I was able to download the 30 trial version of Photoshop CS5. My file system is listed as - Journaled HFS+. Is anyone familiar with this issue and will I have this issue installing Photoshop CS5 on my Mac? Thanks.
As you had already downloaded the installer, give it a try. Well if your file system is Journaled HFS+ installer will not report any error related to file system.
To check the file system -
Finder > File > New Finder Window
Select only the volume under Devices for which you wish to get the file system information.
File > Get Info
Under General tab check Format:
I believe it would be just "Mac OS Extended (Journaled)" in your case. For case-sensitive it would be like -
"Mac OS Extended (Case-sensitive, Journaled)" or "Mac OS Extended (Case-sensitive)" -
Installed Photoshop CS5 - Premiere Elements and Organiser now Crashes
Hi
I've just installed Photoshop CS5 on my computer which alreadys had Premeire Elements 9 on.
Initially when I tried to launch Photoshop I got a crash to do with the scriptingsupport.8li which was resolved by disabling the plugin, however now when I try to launch Premiere Elements or the Elements Organiser, I get a windows error box.
Premiere Elements 9 is crashing due to a problem with WS.dll. I've tried restoring the dll from the original cab folder and checking for updates and installing the latest ones but still the problem persists.
Any ideas on how I can solve it?
ThanksI'm definitely going to look into it. Thanks. Have a great holiday.
From: TLL... <[email protected]>
Subject: Best PC to buy for Photoshop CS5, Premiere Elements and Proshow Producer
To: "Jay Slutzky" <[email protected]>
Date: Friday, July 1, 2011, 11:38 AM
Dell Precisions are great machines, you could look into their Studio or Studio XPS too. Not quite workstation qualtiy but I'm beating the snot outta one @home and it's holding up well for a 600 buck eBay chassis... -
Help with installing photoshop cs5 in windows 7 64-bit
i have a dell xps 15 laptop, and i am trying to install photoshop cs5, but it wont work i get this error when its 15% done installing
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 53 error(s), 51 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failedCan you please post the latest log file? You will find the same at the following location -
<drive>\Program Files (x86)\Common Files\Adobe\Installers
in the name like -
Adobe Photoshop CS5 12.0 02-14-2011.log.gz -
Error in installing Photoshop CS5 extended.
I'm trying to install Photoshop CS5 Extended on my laptop (win 7 64 bit), and I always get a installation error.
The error is "There were problems with your installation. Some required components may have failed to install. This could impact the functionality of installed applications"
When I click on troubleshooting it says there were 42 errors and 39 warnings =/
Antivirus and Firewall is turned off
Any ideas what the problem could be?I'm having the same problem,here are the error code..
Please Help
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 45 error(s), 41 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Payload {1D830E80-28A4-11DF-A025-0024E8692489} has an action "install" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - PDF Settings CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed -
Can't install photoshop cs5 on Windows 7 laptop
Hello, I was attempting to install Photoshop cs5 on my Windows 7 laptop and every time I attempt to install it, the installer stops and pulls up a message saying, "Installer failed to initialize." so I've tried turning off UAC, running as administrator, using the hidden admin feature, and turning off all services, all to no avail. There are no errors in the installer logs at all, nor are there any failures. I require assistance.
2015-01-13 00:33:25 [15844] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-13 00:33:25 [15844] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-13 00:33:25 [15844] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-13 00:33:25 [15844] AMT: Virtualization Turned off
2015-01-13 00:33:25 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-13 00:33:25 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-13 00:33:25 [15844] PCDService: PCD Service in threaded mode
2015-01-13 00:33:25 [15844] performance: AMTPreObtainProductLicense took 100.920700 ms
2015-01-13 00:33:25 [15844] PCD thread: PCD thread started
2015-01-13 00:33:26 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-13 00:33:26 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-13 00:33:26 [15844] AMT: App Product Locale [0] = en_US
2015-01-13 00:33:26 [15844] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-13 00:33:26 [15844] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: config: Host app was installed, using installed license configuration.
2015-01-13 00:33:26 [15844] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-13 00:33:26 [15844] config: Setting current license to the driver at startup because no mapping was found.
2015-01-13 00:33:26 [15844] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-13 00:33:26 [15844] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] config: current locale code: ALL
2015-01-13 00:33:26 [15844] config: Done loading configuration
2015-01-13 00:33:26 [15844] AMT: Locale from PCD [0] = en_US
2015-01-13 00:33:26 [15844] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-13 00:33:26 [15844] config: Setting insalled locales
2015-01-13 00:33:26 [15844] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-13 00:33:26 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-13 00:33:26 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-13 00:33:26 [15844] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Application can be serialized (sif file found).
2015-01-13 00:33:26 [15844] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-13 00:33:26 [15844] AMT: Application state initialized. Obtaining Product License.
2015-01-13 00:33:26 [15844] AMT: Obtaining client features from cache.
2015-01-13 00:33:26 [15844] AMT: Obtaining client product info from cache.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Running in PROV_APP
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: Using default media policy RET
2015-01-13 00:33:26 [15844] uiswitch: EULA has already been accepted.
2015-01-13 00:33:26 [15844] AMT: This is a subsequent launch. Deferring services.
2015-01-13 00:33:26 [15844] performance: AMTObtainProductLicense took 228.702499 ms
2015-01-13 00:33:48 [15844] AMT: Pre-Validating Product License.
2015-01-13 00:33:48 [15844] AMT: Services not yet loaded in this session.
2015-01-13 00:33:48 [15844] AMT: Loading services in background to get ready for Validate call.
2015-01-13 00:33:48 [15844] AMT: Spawning background thread to load services.
2015-01-13 00:33:48 [15844] performance: AMTPreValidateProductLicense took 10.070942 ms
2015-01-13 00:33:48 [15844] AMT: Starting work on prevalidate thread.
2015-01-13 00:33:48 [15844] AMT: AMT: PreValidating Product License.
2015-01-13 00:33:48 [15844] AMT: Launch Workflow not yet done in this session.
2015-01-13 00:33:48 [15844] AMT: Starting Background Subsequent Launch Workflow
2015-01-13 00:33:48 [15844] AMT: Starting ALM workflow.
2015-01-13 00:33:48 [15844] AMT: Initializing ALM for serialized activation.
2015-01-13 00:33:48 [15844] ALMService: Initializing as licensed app
2015-01-13 00:33:48 [15844] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-13 00:33:48 [15844] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-13 00:33:48 [15844] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-13 00:33:48 [15844] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-13 00:33:48 [15844] ALM: _info_: Host app is Licensable App
2015-01-13 00:33:48 [15844] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:48 [15844] config: Using default media policy RET
2015-01-13 00:33:48 [15844] ALM: _info_: MediaTagPolicy is RET
2015-01-13 00:33:48 [15844] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-13 00:33:48 [15844] ALM: _info_: Set Running Locale to en_US
2015-01-13 00:33:48 [15844] ALM: _time_: (func: ALM_Initialize, duration: 0.062 sec)
2015-01-13 00:33:48 [15844] AMT: Performing ALM silent license verification.
2015-01-13 00:33:48 [15844] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-13 00:33:48 [15844] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:48 [15844] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-13 00:33:48 [15844] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-13 00:33:48 [15844] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-13 00:33:48 [15844] ALM: _info_: Searching license for locale en_US ...
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-13 00:33:48 [15844] ALM: _info_: This is the running locale, stop the search
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-13 00:33:48 [15844] SLCoreService: Syncing to license store...
2015-01-13 00:33:48 [15844] SLCoreService: Found server mkey.
2015-01-13 00:33:48 [15844] SLCoreService: Loading license references...
2015-01-13 00:33:48 [15844] SLCoreService: Found 2 license file(s)
2015-01-13 00:33:48 [15844] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-13 00:33:48 [15844] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-13 00:33:48 [15844] SLCoreService: License store synchronization took 87.0 ms and succeed.
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-13 00:33:48 [15844] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: Performing Block Check
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] ALM: _info_: Block Check ByPassed
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.125 sec)
2015-01-13 00:33:48 [15844] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-01-13 00:33:48 [15844] AMT: License check shows serialized product is already activated.
2015-01-13 00:33:48 [15844] ALM: _info_: Entered ALM_NeedANAG
2015-01-13 00:33:48 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: Exiting ALM_NeedANAG
2015-01-13 00:33:48 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:48 [15844] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-13 00:33:48 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-13 00:33:48 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-13 00:33:48 [15844] AUMService: IsUpdaterEnabled call
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call succeeded
2015-01-13 00:33:49 [15844] ALM: _info_: Deactivation menu is enabled
2015-01-13 00:33:49 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:49 [15844] AMT: Completed Launch Workflow successfully.
2015-01-13 00:33:49 [15844] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-01-13 00:33:49 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:49 [15844] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call succeeded
2015-01-13 00:33:49 [15844] AUMService: Get LEID xml call
2015-01-13 00:33:49 [15844] AUMService: Get LEID XML call succeeded
2015-01-13 00:33:49 [15844] AMT: AUM GetLEID called with status =0.
2015-01-13 00:33:49 [15844] AMT: Checking client features against cache.
2015-01-13 00:33:49 [15844] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2015-01-13 00:33:49 [15844] AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2015-01-13 00:33:49 [15844] AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Validating client product info against cache.
2015-01-13 00:33:49 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:49 [15844] AMT: Starting Data Collection for SWTag_Init()
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID = Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode = {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:49 [15844] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() License Status = activated
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() Product Version 12; 0
2015-01-13 00:33:49 [15844] AMT: AMT: Product License PreValidated.
2015-01-13 00:33:49 [15844] AMT: Prevalidate indicates license is good and no UI required.
2015-01-13 00:33:49 [15844] performance: PreValidate thread took 338.171326 ms
2015-01-13 00:33:49 [15844] AMT: PlugPlug : AdobeId has not been created
2015-01-13 00:33:49 [15844] AMT: PlugPlug : Can Go Online returned as true
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 50.706043 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.886364 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 3.112712 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.741173 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.755555 ms
2015-01-18 21:41:15 [24952] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-18 21:41:15 [24952] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-18 21:41:15 [24952] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-18 21:41:15 [24952] AMT: Virtualization Turned off
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-18 21:41:15 [24952] PCDService: PCD Service in threaded mode
2015-01-18 21:41:15 [24952] performance: AMTPreObtainProductLicense took 59.506001 ms
2015-01-18 21:41:15 [24952] PCD thread: PCD thread started
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-18 21:41:15 [24952] AMT: App Product Locale [0] = en_US
2015-01-18 21:41:15 [24952] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-18 21:41:15 [24952] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: config: Host app was installed, using installed license configuration.
2015-01-18 21:41:15 [24952] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-18 21:41:15 [24952] config: Setting current license to the driver at startup because no mapping was found.
2015-01-18 21:41:15 [24952] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-18 21:41:15 [24952] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] config: current locale code: ALL
2015-01-18 21:41:15 [24952] config: Done loading configuration
2015-01-18 21:41:15 [24952] AMT: Locale from PCD [0] = en_US
2015-01-18 21:41:15 [24952] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-18 21:41:15 [24952] config: Setting insalled locales
2015-01-18 21:41:15 [24952] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-18 21:41:15 [24952] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Application can be serialized (sif file found).
2015-01-18 21:41:15 [24952] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-18 21:41:15 [24952] AMT: Application state initialized. Obtaining Product License.
2015-01-18 21:41:15 [24952] AMT: Obtaining client features from cache.
2015-01-18 21:41:15 [24952] AMT: Obtaining client product info from cache.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Running in PROV_APP
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: Using default media policy RET
2015-01-18 21:41:15 [24952] uiswitch: EULA has already been accepted.
2015-01-18 21:41:15 [24952] AMT: This is a subsequent launch. Deferring services.
2015-01-18 21:41:15 [24952] performance: AMTObtainProductLicense took 204.568893 ms
2015-01-18 21:41:42 [24952] AMT: Pre-Validating Product License.
2015-01-18 21:41:42 [24952] AMT: Services not yet loaded in this session.
2015-01-18 21:41:42 [24952] AMT: Loading services in background to get ready for Validate call.
2015-01-18 21:41:42 [24952] AMT: Spawning background thread to load services.
2015-01-18 21:41:42 [24952] performance: AMTPreValidateProductLicense took 0.469805 ms
2015-01-18 21:41:42 [24952] AMT: Starting work on prevalidate thread.
2015-01-18 21:41:42 [24952] AMT: AMT: PreValidating Product License.
2015-01-18 21:41:42 [24952] AMT: Launch Workflow not yet done in this session.
2015-01-18 21:41:42 [24952] AMT: Starting Background Subsequent Launch Workflow
2015-01-18 21:41:42 [24952] AMT: Starting ALM workflow.
2015-01-18 21:41:42 [24952] AMT: Initializing ALM for serialized activation.
2015-01-18 21:41:42 [24952] ALMService: Initializing as licensed app
2015-01-18 21:41:42 [24952] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-18 21:41:42 [24952] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-18 21:41:42 [24952] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-18 21:41:42 [24952] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-18 21:41:42 [24952] ALM: _info_: Host app is Licensable App
2015-01-18 21:41:42 [24952] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] config: Using default media policy RET
2015-01-18 21:41:42 [24952] ALM: _info_: MediaTagPolicy is RET
2015-01-18 21:41:42 [24952] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-18 21:41:42 [24952] ALM: _info_: Set Running Locale to en_US
2015-01-18 21:41:42 [24952] ALM: _time_: (func: ALM_Initialize, duration: 0.078 sec)
2015-01-18 21:41:42 [24952] AMT: Performing ALM silent license verification.
2015-01-18 21:41:42 [24952] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-18 21:41:42 [24952] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-18 21:41:42 [24952] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-18 21:41:42 [24952] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-18 21:41:42 [24952] ALM: _info_: Searching license for locale en_US ...
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-18 21:41:42 [24952] ALM: _info_: This is the running locale, stop the search
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-18 21:41:42 [24952] SLCoreService: Syncing to license store...
2015-01-18 21:41:42 [24952] SLCoreService: Found server mkey.
2015-01-18 21:41:42 [24952] SLCoreService: Loading license references...
2015-01-18 21:41:42 [24952] SLCoreService: Found 2 license file(s)
2015-01-18 21:41:42 [24952] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-18 21:41:42 [24952] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-18 21:41:42 [24952] SLCoreService: License store synchronization took 467.1 ms and succeed.
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-18 21:41:42 [24952] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: Performing Block Check
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] ALM: _info_: Block Check ByPassed
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.499 sec)
2015-01-18 21:41:42 [24952] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-01-18 21:41:42 [24952] AMT: License check shows serialized product is already activated.
2015-01-18 21:41:42 [24952] ALM: _info_: Entered ALM_NeedANAG
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: Exiting ALM_NeedANAG
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-18 21:41:42 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-18 21:41:42 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call succeeded
2015-01-18 21:41:42 [24952] ALM: _info_: Deactivation menu is enabled
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] AMT: Completed Launch Workflow successfully.
2015-01-18 21:41:42 [24952] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call succeeded
2015-01-18 21:41:42 [24952] AUMService: Get LEID xml call
2015-01-18 21:41:42 [24952] AUMService: Get LEID XML call succeeded
2015-01-18 21:41:42 [24952] AMT: AUM GetLEID called with status =0.
2015-01-18 21:41:42 [24952] AMT: Checking client features against cache.
2015-01-18 21:41:42 [24952] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2015-01-18 21:41:42 [24952] AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2015-01-18 21:41:42 [24952] AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Validating client product info against cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:42 [24952] AMT: Starting Data Collection for SWTag_Init()
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID = Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode = {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() License Status = activated
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() Product Version 12; 0
2015-01-18 21:41:42 [24952] AMT: AMT: Product License PreValidated.
2015-01-18 21:41:42 [24952] AMT: Prevalidate indicates license is good and no UI required.
2015-01-18 21:41:42 [24952] performance: PreValidate thread took 786.569214 ms
2015-01-18 21:41:42 [24952] AMT: PlugPlug : AdobeId has not been created
2015-01-18 21:41:42 [24952] AMT: PlugPlug : Can Go Online returned as true
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 59.772064 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.952251 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.212616 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.690640 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 2.644878 ms
2015-01-19 14:22:04 [660] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-19 14:22:04 [660] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-19 14:22:04 [660] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-19 14:22:04 [660] AMT: Virtualization Turned off
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-19 14:22:04 [660] PCDService: PCD Service in threaded mode
2015-01-19 14:22:04 [660] performance: AMTPreObtainProductLicense took 42.214592 ms
2015-01-19 14:22:04 [660] PCD thread: PCD thread started
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-19 14:22:04 [660] AMT: App Product Locale [0] = en_US
2015-01-19 14:22:04 [660] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-19 14:22:04 [660] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: config: Host app was installed, using installed license configuration.
2015-01-19 14:22:04 [660] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-19 14:22:04 [660] config: Setting current license to the driver at startup because no mapping was found.
2015-01-19 14:22:04 [660] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-19 14:22:04 [660] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] config: current locale code: ALL
2015-01-19 14:22:04 [660] config: Done loading configuration
2015-01-19 14:22:04 [660] AMT: Locale from PCD [0] = en_US
2015-01-19 14:22:04 [660] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-19 14:22:04 [660] config: Setting insalled locales
2015-01-19 14:22:04 [660] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-19 14:22:04 [660] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Application can be serialized (sif file found).
2015-01-19 14:22:04 [660] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-19 14:22:04 [660] AMT: Application state initialized. Obtaining Product License.
2015-01-19 14:22:04 [660] AMT: Obtaining client features from cache.
2015-01-19 14:22:04 [660] AMT: Obtaining client product info from cache.
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Running in PROV_APP
2015-01-19 14:22:04 [660] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: Using default media policy RET
2015-01-19 14:22:04 [660] uiswitch: EULA has already been accepted.
2015-01-19 14:22:04 [660] AMT: This is a subsequent launch. Deferring services.
2015-01-19 14:22:04 [660] performance: AMTObtainProductLicense took 181.825348 ms
2015-01-19 14:22:47 [660] AMT: Pre-Validating Product License.
2015-01-19 14:22:47 [660] AMT: Services not yet loaded in this session.
2015-01-19 14:22:47 [660] AMT: Loading services in background to get ready for Validate call.
2015-01-19 14:22:47 [660] AMT: Spawning background thread to load services.
2015-01-19 14:22:47 [660] performance: AMTPreValidateProductLicense took 0.665333 ms
2015-01-19 14:22:47 [660] AMT: Starting work on prevalidate thread.
2015-01-19 14:22:47 [660] AMT: AMT: PreValidating Product License.
2015-01-19 14:22:47 [660] AMT: Launch Workflow not yet done in this session.
2015-01-19 14:22:47 [660] AMT: Starting Background Subsequent Launch Workflow
2015-01-19 14:22:47 [660] AMT: Starting ALM workflow.
2015-01-19 14:22:47 [660] AMT: Initializing ALM for serialized activation.
2015-01-19 14:22:47 [660] ALMService: Initializing as licensed app
2015-01-19 14:22:47 [660] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-19 14:22:47 [660] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-19 14:22:47 [660] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-19 14:22:47 [660] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-19 14:22:47 [660] ALM: _info_: Host app is Licensable App
2015-01-19 14:22:47 [660] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:47 [660] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:47 [660] config: Using default media policy RET
2015-01-19 14:22:47 [660] ALM: _info_: MediaTagPolicy is RET
2015-01-19 14:22:47 [660] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-19 14:22:47 [660] ALM: _info_: Set Running Locale to en_US
2015-01-19 14:22:47 [660] ALM: _time_: (func: ALM_Initialize, duration: 0.109 sec)
2015-01-19 14:22:47 [660] AMT: Performing ALM silent license verification.
2015-01-19 14:22:47 [660] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-19 14:22:47 [660] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-19 14:22:47 [660] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:47 [660] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-19 14:22:47 [660] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-19 14:22:47 [660] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-19 14:22:47 [660] ALM: _info_: Searching license for locale en_US ...
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-19 14:22:47 [660] ALM: _info_: This is the running locale, stop the search
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-19 14:22:47 [660] SLCoreService: Syncing to license store...
2015-01-19 14:22:47 [660] SLCoreService: Found server mkey.
2015-01-19 14:22:47 [660] SLCoreService: Loading license references...
2015-01-19 14:22:47 [660] SLCoreService: Found 2 license file(s)
2015-01-19 14:22:47 [660] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-19 14:22:47 [660] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-19 14:22:47 [660] SLCoreService: License store synchronization took 99.0 ms and succeed.
2015-01-19 14:22:47 [660] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-19 14:22:47 [660] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-19 14:22:47 [660] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-19 14:22:47 [660] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-19 -
Unable to Install Photoshop CS5 on Windows 8
I'm unable to install Photoshop CS5 on Windows 8. A copy of the installation log is listed below. The first time I tried installing, I had Norton 360 enabled, right-clicked the DVD-ROM drive and selected to execute the installer. It failed at about 5%. Then, I uninstalled Photoshop CS5 and uninstalled Adobe AIR, disabled Norton 360, ran the Creative Suite Cleanup Tool, and then rebooted back into Safe Mode. This time, I browsed the DVD-ROM drive, right-clicked on the set-up.exe file and selected Run As Administrator. Same thing as before. It failed at 5%. Does anyone have any suggestions? Thanks.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 60 error(s), 56 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failedTry http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
-
Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it?
Googled for an instruction sheet. Got the following.
https://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html
and
https;//helpx.adobe.com/photoshop-elements/kb/photoshop-elements-installation-errors.html
(Don't know why the second one didn't turn into a link, that's the url that printed out at the bottom of the page)
In any case it doesn't matter. I returned it to the store where I bought it.
Rule #1; Don't use a product if the people who produce that product (software, hardware, etc.) don't properly support it.
User forums and\or chat lines, are useful and may help. But! They do not constitute proper support (not for installation purposes anyway).
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