How to install software

Hi
I received Playbook as a gift from London am in Iran now.my device was registered in London correctly. But no software is there. I tried so many but I couldn't install any software on it's there any problem because of my country or is there any guidance to install software that can help me?
thankyou for helping and sorry for pure english.
pegah

To learn how to access Videos and Photos - How to transfer them from Computer to PlayBook : http://docs.blackberry.com/en/smartphone_users/deliverables/27018/Pictures_tips_1366621_11.jsp
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