How to install Trust bluetooth adapter 4.0 on my HP Pavillion p6-2304eb

I have tried several times to install, but after installing, PC (windows 8.1) doesn't recognize my adapter???
message: plug in the adapter
The bluetooth adapter is a TRUST bluetooth adapter 4.0 with productnumber 18187.
plugged in a USB 3.0.
This question was solved.
View Solution.

Trust has not supplied a driver for Windows 8.1 so the issue is not with your PC or the operating system. Tyr plugging it into a usb 2.0 port. USB 3.0 ports are picky about devices.
The problem  is that the bluetooth dongle has no support for Windows 8.1.  Contact Trust .  
Sorry to bear bad news. I would return the dongle and find one that suports Windows 8.1.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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