How to install upgrades on a new computer
Hello. I just purchased the upgrade to CS5.5 yesterday, but I'm on a new computer. I tried to install my previous version (CS4) first on the new computer first, but my original full license is CS, so it's asking for THAT serial number. Which I don't have. I didn't purchase it from Adobe, but one of those companies like MacMall. The serial numbers in the "About" panels for the individual programs don't work. I don't have the box anymore, and I don't think I have the disks, althought they may be at my office somewhere. Copying CS programs onto the new machine isn't working either (I didn't think it would). I'm stuck. And need to work...I know I can do a trial version for now, but what is the process for this situation if I can't locate the serial numbers?
I may have a receipt somewhere, but it's unlikely since it was so long ago.
CS5.5 would only ask for the serial of the previous product which is CS4. No need to install anything.
Mylenium
Similar Messages
-
How to install PSCS6 on a new computer?
Viens d'acheter un nouvel ordinateur. Comment installer Photoshop CS6 sur celui-là? J'ai les numéros de série.
Thanks. Inbetween I managed to install it and it works beautifully - so far!!! - on my new computer.
Cheers,
Le 4 mars 2014 à 00:28, kglad <[email protected]> a écrit :
Re: how to install PSCS6 on a new computer?
created by kglad in Downloading, Installing, Setting Up - View the full discussion
download the installation files and install using your serial number, http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-download s.html
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6176028#6176028
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6176028#6176028
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6176028#6176028. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
Installing upgrade on a new computer
I have a new computer and want to re-install an upgrade (acrobat 8) but the new computer doesn't have the original software to upgrade from, and I can't find my original software disc (might have been a download..)
When you install an upgrade it's not required for an older version of the software to exist on the computer. The installer prompts to select the previous version of the software you own and enter the serial number.
So make sure you have the serial number of the older version of the software.
and since you said that the older version might have been a download, you can login to your adobe account and check the purchase history to retrieve the serial number.
In case you still face issues you can contact Customer Care at 8008336687 and they would help you retrieve the serial number information if its registered under your account. -
How to install Photoshop on a new computer
Jeff,
That option is not working for me because I have a subscription to Adobe Photoshop rather than a product.
When I view my orders, it says I have no orders, I can only see my purchases through the "my subscription and services" link.
I do not see a place to download the program.
Please help!
Thanks!Branching this to a new discussion.
Yearnlearn please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop CC 2014. -
How to install Ps5 on the new computer?
Must I delete Ps5 on the old computer first and then install it on the new one? Or is it possible to have this program on the two computers?
Hi Vitazor,
Thanks for posting on Adobe forums.
If you own, or are the primary user of, a single-user or volume license Adobe product that is installed on a computer at work, you can also install and use the software on one secondary computer of the same platform at home or on a portable computer. However, you may not run the software simultaneously on both the primary and secondary computers.
for more information
Please click on this link http://helpx.adobe.com/x-productkb/policy-pricing/end-user-license-agr eements-faq.html
Thanks,
Sandeep -
How 2 Install Aperture on a new computer
I just ordered a new Mac Pro. I have Aperture on my old computer and I want to install it on the new one. I don't want to use the Aperture v1.0 CD then do all the updates to get to the latest version. Is there a way to download the latest version of aperture, then just enter my serial number or something.
Also, once Aperture is installed, what's the best way to connect the two Macs together so I can move the library from old to new. My Mac (and other windows computers) are all on a LAN in my home.
--Scott1. Try using the Aperture trial with the retail serial number.
2. Click here for information.
(27476) -
How to install Photoshop CS2 on new computer, and deinstall from old one.
I have Photoshop CS2 installed on my desktop since 2005. I now want to install it on a new desktop and remove it from the old desktop.
But does that still work since this is an old version? Who can help me?CS2 activation is no longer supported. Go here for a non-activation copy and new serial number.
Download Acrobat 7 and CS2 products
Gene -
I need to know how to install illustrator on a new computer after installing it previously on another computer.
Nina,
Just install it as you did on the old computer, same serial number, same procedure.
You can have it installed on two computers at the same time, but you may wish to deactivate and uninstall it on the old one if you have stopped using it, so you are free to install again. -
I have Adobe LiveCycle installed on my computer, and I am upgrading my computer, how do I install LiveCycle on my new computer so I can enter in my product key?
Live Cycle installation doesn't require any product key.
-
I'm entitled to an upgrade as I have CS3 I want to buy a new mac and install the upgrade on the new computer. How do I do this?
Hi Ned,
Thank you for your help. I want to join creative cloud and when it check my system I told i can join for the discount price.
One Year, Paid Monthly plan — €36.89 per month, inclusive of VAT
My mac is Version 10.6.8 so I need to purchase two new mac creative cloud to run properly. I want to install the aps on both macs one for work and one for home use.
Will this work or cause me any problem?
Chris -
I have Adobe Creative Suite CS6 installed on two computers. One of the two computers experienced a catastrophic failure. The hard drive is damaged and the computer will not boot. So now I only have access to CS6 on one computer. I would like to install CS6 on a new computer so that I have two working computers each with an installation of CS6. How do I do this and activate both installations? I tried calling Adobe but the only number I have to troubleshoot problems is for Creative Cloud problems only. Any way to contact a live person at Adobe would be appreciated. Any other solutions would also be appreciated..
Thank you.
ChickYou can contact Adobe support thru chat and they can deal with inaccessible activations to deactivate them.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?
I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I have upgraded to a new computer. I have installed iTunes from the internet and copied my music from the old hard drive to my new one. What do I need to do to get my new computer to recognize my old playlist?
See https://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks
and
https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information?s=new+computer&r=4&as=s#os=win&browser=fx8 -
How do I install DW on my new computer when my account tells me "You have no downloads" ?
I have deactivated DW on my old computer.
When logging into Adobe on my new computer and selecting to download DW, I get a screen that reads, "You have no downloads."
How do I install DW on my new computer?Are you a creative cloud subscriber?
Grab the Creative Cloud Desktop App first, then download it from within the program...
Download a free trial or buy Adobe products | Adobe downloads
If you have an older, perpetual license version of DW6 you can download it from here: Download and Installation Help | Download and Installation Help toward the bottom, then use your activation/serial from your previous installation. -
How do I install Acrobat on a new computer?
How do I install Acrobat on a new computer?
The same way you would have on an older computer. You run the install program from the CD or the download you saved. You will need the S/N to complete the install. If you are no longer going to use the old computer, be sure to deactivate Acrobat on that machine.
Maybe you are looking for
-
I'm continually getting a pop-up message on my iPhone asking me to enter my Apple ID password for a email address I no longer use. How do I make it stop?
-
Hi all, iam getting a problem regarding pricing. When i make a Sales doc. with reference to an invoice, everything is being copied from invoice to the sales doc.-customer, material and its no. , sales area, payment terms, incoterms, and material qty
-
What time on Oct. 17 does iPad Air 2 go on sale EST?
I can't find a time. I am EST. Any one know what time on Oct. 17 EST?
-
I am trying to create a gui that uses a seperate class that accesses a database. The gui works fine, but when I try to write the code for the actionPerformed method, I keep getting errors for exceptions that the database class handles itself. I am un
-
How can I get my iPhone ID when i dont have box, and it is not in "my products"
How can I get my iPhone ID when i dont have box, and it is not in "my products"? Please help. I lost my phone.