How to Installed/move Creative Cld in new mini. Original mini lost sound. Can't get thru endless lists. Need a direct line to customer service.

Down loaded Creative Cld Macmin last January..Mini lost it's sound, out put. Have new mini can't get through all the ADOBE forms, passwords, etc. Do not have serial # of program, but my purchases are well documented.
Have had to change passwords several times. I need a quick and direct connection with email or phone to ADOBE. Moving programs used to be easy.
GerryA

Hi,
You can simple download the Adobe CC on your new machine following the steps mentioned in the help document below:
Creative Cloud Help | Download, install, update, or uninstall apps
In case the issue persists, please contact the support:
Contact Customer Care
Regards,
Sheena

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