How to integrate CCMS with RWB component monitoring
Hi, all.
I am wondering if there is a way to forward errors from the component monitoring and CC monitoring in RWB to CCMS. For example, if a CC is down because somebody changed the CC user or password or disable the CC totally, RWB will show errors in the communication channel monitoring. However, I could not find a way to forward those messages to CCMS so that we can manage it in a centralized way. Any idea?
Thanks,
Jonathan.
Edited by: Jonathan Ma on Nov 4, 2011 9:50 PM
HI, look this...
CCMS Heartbeat... RWB
XI : GRMG Customizing for XI CCMS Heartbeat Monitoring Part II
But First, you'll need all of this..
how to coonfigure CCMS Alerts and Alert Categories and Alert Rules
Regards!
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