How to keep your old number with a new iPhone

I find this confusing.
I have an iPhone 4 with an AT&T contract.
I am eligible for an upgrade and have ordered an iPhone 5 from Apple.
What steps do I have to take to keep my old telephone number on the new iPhone 5?
I believe this answer from AT&T is nonsense:
Upon reviewing your account I have found the following information. In
order for you to utilize the iPhone 5 on your current phone number, you
must return the iPhone 4 you recently purchased. You will be charged the
restocking fee for the return. You must return it with the original
packaging to the location from which the device was purchased. I show
that you purchased the device at an Apple store.
They can also assist you with preordering an iPhone 5. Once they have
processed your return of the iPhone 4, it should allow them to pre-order
your iPhone 5.
Can anyone _please_ tell me how I go about keeping my old number when the new iPhone arrives?
Many thanks.

you should never have to return the product once you bought and are under contract.  At no point can they make you return it. 
As far as the iPhone 5 is concerned, just like Brad said, activate it through itunes and if a problem arises just call att.

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    Date: Fri, 27 Dec 2013 06:51:15 -0800
    From: [email protected]
    To: <Removed by Moderator>
    Subject: Re: How can I recover my old account with a new one? How can I recover my old account with a new one?
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