How to launch Creative cloud application.

Last year I purchased cs6. Few weeks ago I subscribed to Creative Cloud. Do I need to uninstall my old CS6?
When I go to my Adobe application manager I don't see "Launch the App" button any more.
Thanks,
Ara

The Launch link in the Adobe Application Manager (AAM) is a convenience link that goes away after you quit AAM.
On Mac OS X start you programs from the Application folder. On Windows start your programs from the Start Menu.
Your software can only be activated one way - either by a serial number (as you did previously), or by your Adobe ID. To switch please open a product such as Photoshop and from the Help menu choose Deactivate. Restart the application and you can then sign in with your Adobe ID. Here is a link with more information http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html.

Similar Messages

Can no longer launch creative cloud application

Running Windows 8.1 64bit.
If I click on the creative cloud icon in the system tray, it opens the creative could application window, but with a tiny modal dialog in front of it with just the CC icon in it. I then can't close this window or do anything with the cc app except kill it from the task manager.
Running it again just creates the system tray icon again, and clicking on that has the same result.
Any ideas how to fix this?

Hi John M Reynolds,
Please uninstall CC Desktop from control panel. Run the Adobe cleaner tool and try installing again. If the issue still persists please try launching CC desktop in hidden admin account: http://www.ghacks.net/2012/06/11/windows-8-enable-the-hidden-administrator-account/.
Adobe Cleaner tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
OS compatibality: http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html.
Regards,
Romit Sinha

Creative cloud applications keep asking me to login every time I launch an application

Creative cloud applications keep asking me to login every time I launch an application on a same machine.
How to solve this problem?
Windows 7 Professional.

Or it could be patially related to typical pains when a company makes an enormous transition like this. Ironcially, just as i said in my post, my issue resolved the next day.
Listen, I undertstand the concern and certainly the frustration. I spend nothing short of 14 hours per day with Adobe apps open. primarily After Effects, Photoshop and Illustrator. I know the hassle and I know the frustration of constantly having to sign back in, which i did for a bit too. But it's just a little melodramatic when people make idle threats they aren't going to follow through with anyway, about using a product that does what this does, and is such an enormous productivity tool that people say silly things. that's what I'm referring to. If you're going to choose an entire platform different than Adobe becuase theyr'e having issues on a brand new method of service and delivery you're an idiot anyway. Wouldn't you agree that the statements of ' i don't have time to test something' are a litle ridiculous? name any product, or purchase in any part of your life that has never failed at anything? and then saying thigns like it's suddenly an unstable environment, when the problem they're complaining about (and the complaint of course it legitimate) has absolutely nothing to do with the stability of the product?
it's the overblown, silly statements that make people look foolish, do nothing to help the issue, and offer nothing that crack me up. When I read someone saying things like that i pretty much ignore anything else they say because reason isn't something they are using at that point anyway.
See what you said? that has nothing to do with anyone I'm talking about. You made a valid point, didn't make silly comments like what I'm referring to. you said something I don't agree with, but you dind't go overboard and get all dramatic about it. I don't agree that it's an ongoing degredation of their rep. there is nobody even remotely close a valid competitor out there for this in the first place (depending on what software yoiu're referring to, but since we're in the CC forum i assume that's what you mean). The fact is, their reputation is so strong, no other software company can even compete. But even so I still see progress and innovation. Intel had a cushion with no competitor at one point, then AMD came in, and if you notice, within a couple years of AMD getting very popular, Intel started releasing their upgraded technology in less than a third of the time. But I don't think I see that laziness from Adobe. I don't honestly know that the reason is they moved to a subscription based environment but I know that almost all big software companies are at leasdt considering it. heck Microsoft was talking about changing their licensing and doing it the same way. And it's not for greed I'd guess, it's to comabt theft. At least that's my guess, i have no idea, but i don't believethat it's done and they would change their entire business model for a reason lefss important.
While we're on that topic I'd like to point out i bet this new process makes an enormous dent in the piracy, at least short term, so for me I applaud it. because when so many people steal the software, it means people like me, and i assume you, pay much higher prices for our legit licenses. So anything that can be done to thwart that has my full approval. But it also just happens to have some nice benefits, in that the pricing is pretty ridiculously low IMO for the entire suite of apps for 50 bucks per month. let' be honest, anyone using them for business which is primarily what this softwre is geared to, understands that while it might seem high, it's tiny compared to the montly cost of doing business, to keep an up to date, suite full of apps that would cost thousands were it not for the subscription. I'll admit, I bought the full suite on the montly just because it made sense. And it actually paid off. Recently I had a client that desperately needed ihs forms migrated to interactive. they were word docs, excel and plain pdfs, but because I happen to have a license for Acrobat, i was able to import those into pdf files and convert them to interactive forms. Then recommend he use the online service to manage them, and frankly it paid for 6 months of licensing for 10 hours work. were it not for the subscription based licensing i'd not have even been able to offer the service because I wouldn't have paid for acrobat.
Complaining about a piece of software you buy that doesn't work in an area, regardless of where it is, makes perfect sense. But the statements I'm referring to equate to someone buying a house, finding out the key doesn't work, or the doorknob is broke, throwing their hands up and saying 'i'm finding anohter house'. it's silly, and everyone knows there's no merit to it. But i get frustrated seeing it over and over, frewquently by people that hven't even paid for the software. Sometimes I post thing I shouldn't but hey, don't we all?
I like to browse these forums becuse I'd say i've learned as much of my knowledge by reading tricks, tips and resolutions posted in forums as I did through my classes and education. That's possibly an overstatement but not by much. I do get just as frustrated at the people constantly trying to belitte the company as they do with their issues.

How to revert to a previous version of any Creative Cloud application

All those users who have burned their fingers by the latest update to Illustrator 17.1, especially with respect to how the Reshape functionality works or how the Pencil tool behaves, there is a solution. After some digging around, I came across this page: http://blogs.adobe.com/kevinmonahan/2014/01/29/revert-to-a-previous-version-of-premiere-pr o-cc-or-any-creative-cloud-application/
In short, follow these steps:
1) Uninstall the application from your computer using the application’s uninstaller. If you are not aware of their location, uninstallers reside in the same folder as your application.
2) From the Creative Cloud desktop application, begin to install any Creative Cloud application by clicking the “Install” button.
3) As soon as the application indicates it is “Updating”, click the “X” to cancel the process.
4) This leaves applications at the same version when Creative Cloud was first launched.
5) Go to the product updates site http://www.adobe.com/downloads/updates.html and then install the version of the application that suits your needs.
Let's get back to our jobs with 17.0 for now till the time Adobe fixes the mess they created with some thoughtful update in the future!

I agree that the ability to move path segments freely, being able to apply Live corners to objects & on a per-corner basis (unlike the Round Corner effect) and being able to draw a straight line with the Pencil Tool (like Freehand) were always on the top of everyone's wish list for a very long time. No one is questioning that for sure. But the way it was implemented, detrimentally affecting (if I may say so) the way users would really like to work is something the griping is about. As rcraighead said, they have come at the expense of the working features.
Take the Reshape functionality. Photoshop introduced the "Constrain Path Dragging" functionality in CS6 whereby if this option is turned off - that is, path dragging is unconstrained, you get the same functionality as we presently see with the Reshape functionality in Illustrator 17.1 but if it is turned on, you get the same functionality as we were used to all along in Illustrator prior to 17.1. At least they gave the choice. But Illustrator simply abandoned the constrain path dragging functionality with the new Reshape feature in 17.1.
About the Live Corners functionality - how often does one need to apply corners to their artwork? Is it always, 100% of the time? You'd agree, No, not always. Maybe 5% (or is it 20%?). But the corner widgets are always shown when the Direct selection tool is selected. Already some users have asked 'how to hide the widget' and you've graciously answered. The point I'm making is if applying corners is not something which one does always or very rarely, why show those widgets always, by default? Obviously some smart-aleck will jump in to ridicule me & say 'hide it if you don't want to see it, it's just a click away, you fool.' or discoverability could be cited as one of the reasons but that's not the point. The other day I was doing some freeform drawing with the Pencil Tool & obviously did not need corners on those paths but on selecting the ds tool, all those widgets showed up and it was not a pretty sight.

How do I open my Creative Cloud applications

Hello,
I've downloaded PS and DW to try early this morning.
Now I want to return to the applications, opened the ADM and they appear as "install" again...
Any idea?
I'm using the free plan.
Thanks!

I have branched this out to a new discussion. If I understand your inquiry correctly you are looking to find out how to launch your Creative Cloud applications? Is this correct? Which operating system are you using?

Hi team, please help me how to deploy creative cloud desktop application through SCCM for an enterprise

Hi team, please help me how to deploy creative cloud desktop application through SCCM for an enterprise

Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?

I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?
I have Windows 8 and am currently using the entire Adobe Suite Package for my account.

do you have a 64 bit os?

How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?

How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?

Thanks for looking into this Jeff!
I work with an Inventory module software and is responsible for software detection across several computers. Once an updated version comes up, I update our database with latest software details to get it detected if installed on any machines.
The problem tracking updates with Desktop Creative Cloud Software are;
1)We have to have it installed with the CC applications in-order to get the notification of the latest updates and have to check everyday.
2)Only relates to the latest updates, so in-between we may miss a prior update unknowingly.Hence, the remote machines having those updates may not get detected with the software version update which would create problem in reporting.
3)For all CC products, there is no base or previous updates available for installation if we miss one.
I went through the Adobe Products Update pages [Product updates] which holds good when it comes to Acrobat and Reader software which I follow to track down any newer updates but this is inconsistent when it comes to CC products like in After Effects CC, Dreamweaver CC etc...
So overall to be very specific, is there any one channel I can follow to get the notifications only for the updates on CC products and then may be I can rely on Desktop Creative Cloud for installation if not available anywhere like in product update pages of Adobe ?
Regards,
Subrat

Creative Cloud application won't launch

Hi there
I have re-installed your application 4 times now and have followed instructions to delete a file from my computer as well. This is now my 5th attempt and it still won't work......really!!! Can you please tell me what to do to fix this problem?
Not funny when you are paying good money to access software and then it doesn't work.
Thanks

Hi fancypride,
Please follow the steps
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Please let us know if this was helpful
Regards

Hi everyone- does anyone know how to fix "error-600" which comes up when i try to launch creative cloud installer- its driving me insane..

Error-600 keeps appearing when I try to launch creative cloud installer- does anyone know how to fix this? osx 10.9.2
help is greatly appreciated

Welcome to Adobe Forum,
If there is no billing issue, then I would like to mention that
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree

I have a macbook pro and my creative cloud application wont launch any more.

My creative cloud application does not launch properly any more.
I have tried uninstalling and reinstalling. I have tried reinstalling it from a different root account.
nothing works. The creative cloud app starts and then disappears from the menu bar.

Peteruprecht I would recommend trying the suggestions offered in Re: Yosemite Creative Cloud crash.

How can I change the installed language of my Creative Cloud applications?

Hi.
I installed Creative cloud a while ago, but now i want to change the language in the programs. I thought my native language would be good, but when im used to English in the programs, it´s really no good. :/

Creative Cloud Help / Adjust the install language | Creative Cloud applications | CCM -
http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

Unable to install Creative cloud applications

I just installed Mavericks on a iMac 21.5 2.8 Quad I7 computer. I also tried to install Adobe Creative cloud application and it errors out everytime.
The error code is as follows_
Exit Code: 7 please see specific errors below for troubleshooting. For example, ERROR: DF024
error(s) Payload: adobeColorCommonSet CMYK CC 5.0.0.0
Unable to preserve original file at "/Library/Colorsync/Profiles/Profiles" (seq 21)
Anyone know how I can fix this?
Thanks
KW

Perhaps something is either corrupted or off on permissions?
Try running repair of permissions and see if it goes OK after that.

Crash when launching creative cloud installer

Launching creative cloud installer crashes with:
<pre>
Process:         Creative Cloud Installer [88119]
Path:            /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier:      com.adobe.Creative-Cloud-Installer
Version:         2.0.0.181 (2.0.0.181)
Code Type:       X86 (Native)
Parent Process: launchd [135]
User ID:         501
Date/Time:       2013-06-20 15:50:27.919 +0530
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x954f03ba __kill + 10
1   libsystem_kernel.dylib                  0x954ef4bc kill$UNIX2003 + 32
2   libsystem_c.dylib                       0x95f6d51b abort + 215
3   libc++abi.dylib                         0x95ef77e0 abort_message + 151
4   libc++abi.dylib                         0x95ef5249 default_terminate() + 34
5   libc++abi.dylib                         0x95ef5289 safe_handler_caller(void (*)()) + 13
6   libc++abi.dylib                         0x95ef52f1 std::terminate() + 23
7   libc++abi.dylib                         0x95ef63e6 __cxa_throw + 110
8   com.adobe.Creative-Cloud-Installer          0x0015c08f 0x86000 + 876687
9   com.adobe.Creative-Cloud-Installer          0x0015c1d6 0x86000 + 877014
10 com.adobe.Creative-Cloud-Installer          0x0015b8de 0x86000 + 874718
11 com.adobe.Creative-Cloud-Installer          0x0015b94c 0x86000 + 874828
12 com.adobe.Creative-Cloud-Installer          0x0015bc0a 0x86000 + 875530
13 com.adobe.Creative-Cloud-Installer          0x0015bda6 0x86000 + 875942
14 dyld                                    0x8fe98cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld                                    0x8fe98fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld                                    0x8fe95268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld                                    0x8fe950ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld                                    0x8fe86e05 dyld::initializeMainExecutable() + 211
19 dyld                                    0x8fe8aadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld                                    0x8fe86376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld                                    0x8fe86077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff79b64 ecx: 0xbff79adc edx: 0x954f03ba
edi: 0x95f6d451 esi: 0xbff79b14 ebp: 0xbff79af8 esp: 0xbff79adc
   ss: 0x00000023 efl: 0x00000282 eip: 0x954f03ba   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0xac800000
Logical CPU: 0
Binary Images:
   0x86000 -   0x1a3fef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
0x1d5000 -   0x280fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x8fe85000 - 0x8feb7e57 dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld
0x90007000 - 0x90007ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x90008000 - 0x9000fff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9006c000 - 0x90079ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x9007a000 - 0x90086ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x900d2000 - 0x90134fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x90135000 - 0x9016bffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9016c000 - 0x901b0ff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x901b1000 - 0x90471ff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x90a6e000 - 0x90a7cfff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90a7e000 - 0x90a87fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90a88000 - 0x90ba4ffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x90ba5000 - 0x90ba5fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90ba6000 - 0x90c00fff com.apple.Symbolication (1.3 - 93) <2C7B4F90-8834-3BCB-81BF-001B31452FB6> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x90c01000 - 0x90d79ff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90dae000 - 0x90daefff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x90daf000 - 0x90db3ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x90db4000 - 0x90db7ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x90de2000 - 0x90f3bffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90f3c000 - 0x90f8affb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x90f8b000 - 0x912abff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x912ac000 - 0x91494ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91495000 - 0x918b2fff FaceCoreLight (2.4.1) <B12C8721-EFB3-30A2-9A1B-ABCDF5670764> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x918b7000 - 0x91cf9fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x91cfa000 - 0x91d5bfff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <A3B911DB-77DF-3037-A47A-634B08E5727D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91d88000 - 0x91e71ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x92908000 - 0x9294dff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x9294e000 - 0x92a46ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x92a47000 - 0x92a47fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x92a48000 - 0x92b46ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x92b47000 - 0x92bb6ffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x92bf4000 - 0x92c19ffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
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0x98208000 - 0x98313ff7 libJP2.dylib (850) <3FFCEFA6-317A-34AF-8D99-AEBB017543C5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x98314000 - 0x98356ff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
0x9838f000 - 0x98399ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x983a4000 - 0x983b0ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x983c2000 - 0x983dfff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x98461000 - 0x9849cfef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x99487000 - 0x9978cff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9978d000 - 0x99802ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x9a03d000 - 0x9a048fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9a049000 - 0x9a0b1fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x9a0b2000 - 0x9a152ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9a153000 - 0x9a170fff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x9a190000 - 0x9a1afff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9a208000 - 0x9a270ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9a271000 - 0x9a271fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9a272000 - 0x9a655fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9a656000 - 0x9a65ffff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x9a660000 - 0x9a67dfff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x9a67e000 - 0x9a68dfff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 3732
    thread_create: 1
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=115.1M resident=48.4M(42%) swapped_out_or_unallocated=66.6M(58%)
Writable regions: Total=19.5M written=244K(1%) resident=528K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE                      VIRTUAL
===========                      =======
MALLOC                             11.3M
MALLOC guard page                    48K
Memory tag=35                      7488K
Stack                              64.0M
VM_ALLOCATE                         532K
__DATA                             5244K
__DATA/__OBJC                       148K
__IMAGE                             528K
__LINKEDIT                         30.4M
__OBJC                             1520K
__OBJC/__DATA                        60K
__PAGEZERO                            4K
__TEXT                             84.7M
__UNICODE                           544K
mapped file                        83.9M
shared memory                        12K
===========                      =======
TOTAL                             290.0M
</pre>

Can you please post the steps you followed in Creative Cloud installation?
Please attach ~/Library/Logs/PDApp.log and ~/Library/Logs/AdobeDownload/LBS.log files if exists.

Creative cloud application does not start on mac 10.9.3

Hi,
I am trying to install the creative cloud application on my mac. Installation goes fine but afterwards CC refuses to start correctly and just sits there and I see the blue spinning wheel and that is mainly it. I can let it sit there for hours but the state will not change. I tried re-installing, re-starting multiple times. I tried to install it on my main macbook pro and my mac mini but the results are the same.
I found somewhere in the forum a link saying to delete the opm.db file from ~/Library/Application Support/Adobe/OOBE/ folder but that also did not yield any change in behavior.
I am a bit running out of ideas. Any suggestion how I can resolve this issue?
Regards,
Simon

Strange indeed suddenly it works. However the CC version remains unchanged. Looks like some server was maybe not available yesterday so it could not connect or log on. This does not shed a good light on the reliability. Let's see if it happens again during my trial period.
Simon

How to launch Creative cloud application.

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