How to launch device staging page (devices and printers) on first connect of unique Keyboard

What we want to achieve is “devices and printers” page to popup our keyboard device staging when keyboard is first time connects to the system.
This keyboard is WHQL’d already with submission ID XXXXXXX
The Keyboard has unique PID and VID.
This keyboard is using inbox generic USB HID driver but needs extra software to work. The Software download URL is populated inside the WMIS package as a task. Without the popup user would not know that there is more SW to download.
Your help is really appreciated. 

Hello
SyedAzam,
From your description, this issue is related with hardware device development, i move it to this forum for getting better help.
Thanks for your understanding.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Similar Messages

  • Administrator cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2

    Hello, dear Colleagues.
    User with administrators rights cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2. 
    If to launch "Devices and Printers" on server, all printer properties on "Advanced" tab are inactive (see screen below). 
    But I can change it manually with "Print Management". Features become active.
    The main purpose - to uncheck "Enable advanced printing features"  with powershell
    scripts.
    $erroractionpreference = "continue"
    $colPrinters = Get-Wmiobject -Class win32_printer -computername print_server -Filter "Name like 'printer1' or Name like 'printer2' or Name like 'printer3' or Name like 'printer4' or Name like 'printer5' or Name like 'printer6'" # get printers on server and filter with names
    ForEach ($objPrinter in $colPrinters) { # get printer details from WMI
    If ($objPrinter.RawOnly -ne "True") { # check that Advanced printing fetaures is turned on
    Write-host $objPrinter.Name
    Write-Host $objPrinter.RawOnly
    $objPrinter.RawOnly = "True" # Untick and update the object in WMI
    $objPrinter.Put()
    It works on Windows 7 workstation, but does not on print server Windows Server 2012 R2 with error
    Exception calling "Put" with "0" argument(s): "Generic failure "
    At \\print_server\c$\DisableAdvancedPrintingFeatures.ps1:8 char:17
    + $objPrinter.Put()
    + ~~~~~~~~~~~~~~~~~
    + CategoryInfo : NotSpecified: (:) [], MethodInvocationException
    + FullyQualifiedErrorId : DotNetMethodException
    Can you help me with that? Look like somethings with rights.
    Thank you.

    Hello, Alan
    Morris.
    Thanks for your reply.
    I've tried to runs PS Script both locally and remotely, previously running Powershell ISE as Administrator.
    I've noticed interesting thing - if to
    check "Enable advanced printing features"
    manually thru Print Management snap-in, script works fine. But, time to time after some manipulations on print server, this advanced feature returns to enabled state automatically by system, I think. In this case PS Script does not work. Next, if to disable
    feature manually again (thru Print Management snap-in),
    and enable manually again, PS Script will work. Very strange situation.
    Thanks.

  • HP Officejet Pro 8600 Plus N911g Devices and Printers Page Is Slow to Open

    Hello, I have HP Officejet Pro 8600 Plus, model N911g, installed as a wireless printer.  I have Windows 7 64-bit.  My Devices and Printers page takes over two minutes to open.  While I am waiting, if I go to Print Spooler Services and click Restart, the page opens right away.  Once the page is open, in the HP Officejet Pro 8600 Plus device, I ran Troubleshooter and it took about 1/2 hour to finish, and it reported and supposedly fixed a problem in the Print Spooler service.  The assigned Port looks like a recovered port.  However, if I restart the PC and try to open Devices and Printers again, the delay is still present.  I had trouble installing the HP program including the Scan to PC functionality, because response time was so slow.  Now it's installed and working, but the HP program is quite slow to open.  The spinning circle spins and then stops, almost like it has given up opening the program. Then several minutes later the program opens or the requested action begins. 

    Check the document I linked below. Step 6 might be the solution you are looking for but it will not hurt to start from the top.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031
    Binary_Zen (worked at HP )
    Click the white Kudos star to say thanks
    Please mark Accept As Solution if it solves your problem

  • How do I get Adobe reader to be recognized on my Devices and Printers?

    How do I get Adobe reader to be recognized on my Devices and Printers?

    CutePDFWriter is a third-party application, which Adobe doesn't provide support for. But, I did find the following on their website:
    "Requires PS2PDF converter such as Ghostscript (recommended).
    You can get the free GPL Ghostscript 8.15."
    Here's a link to their website:
    CutePDF :: Product :: CutePDF Writer
    So, it looks like it creates a PostScript file for you, but then you need additional software to convert the PostScript file to PDF.
    Best,
    Sara

  • How to see full HP icons in Devices and Printers Win 7?

    THis post is long because I've included all of the clues for analysis, so please read it all the way through.
    My HP printer devices - an OfficeJet Pro L7600 All-In-One and a DesignJet T120 - show the same behaviour. In Devices and Printers on my primary desktop PC, they appear and work correctly, but their icons are the default Windows printer icon. I want them to be the device-specific HP icons that I know exist.
    The printers are connected over the network.
    I have tried going into the properties of the printer by right-clicking the default icon, but there is no option to change the icon. I have tried dragging the icon out to the desktop, but this creates a new shortcut which, although I could change its icon (if I knew where to find it), I don't want a second route to the printer and, reading below, you'll see that it's not necessary.
    I made the All-In-One available on a laptop. This instance of the driver appears in the D&P of my desktop machine as "HP L7600 on XXX-LAPTOP". The icon is not the default icon, but the correct icon - an anatomically correct picture of the All-In-One. So, the D&P window can see the full icon, but only from another machine.
    Also, I have a Brother All-In-One for 11X17, also connected on the network. It shows the correct icon from Brother. Therefore, I interpret the problem as originating with an HP-specific bit of code.
    How can I get the proper icons to display?

    Hello RexWave,
    Welcome to the HP Support Forums.
    After reading your post I see that your Officejet Pro L7600 & DesignJet T120 icons do not display with the correct image of the printer but as a default printer icon. This is usually caused by the method the printers are installed. I can speak on behalf of the L7600 only as the DesignJet T120 is a Commercially supported printer. I would suggest you post that question there.
    Regarding the Officejet Pro 17600 though you can remove the printer from Devices and Printers. Next you want to add the L7600 using the printer software installed on your computer:
    1. Start Menu and open All Programs.
    2. Look for and open the HP folder, here or within a folder named after the printer you will open Add a Device.
    3. Walk through steps on screen and when the printer is added successfully you should have the printer icon you are looking for.
    Thanks,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Device and printers long time to open iprint printers

    Hi all,
    We have some laptops (windows732bit iprint client 5.92/5.94) that go offsite each night and have found that when opening devices and printers, or word etc that check the printers and can take a long time to respond/show the printers. No doubt this is because of the ipp printers installed from iprint, the less amount of network printers the quicker it opens etc.
    Is there a way to shorten/eliminate the timeout for checking of network printers at all?
    Thanks.

    Originally Posted by clarja
    Hi all,
    We have some laptops (windows732bit iprint client 5.92/5.94) that go offsite each night and have found that when opening devices and printers, or word etc that check the printers and can take a long time to respond/show the printers. No doubt this is because of the ipp printers installed from iprint, the less amount of network printers the quicker it opens etc.
    Is there a way to shorten/eliminate the timeout for checking of network printers at all?
    Thanks.
    Hi,
    try the latest client there is a fix a "slow issue" not sure if it's the same issue that you have but worth a try:
    Fixes introduced in the 5.96 iPrint Client
    Print Spooler Crash with WinXP/Win7 and 5.94 iPrint Client. (See TID 7014728)
    iPrint client 5.94 slow updating windows printer properties page (Bug 865327)
    On these computers, what printer model is installed and what driver + version are they using?
    Thomas

  • Windows 8.1 Devices and Printers Issues

    We have deployed a brand new Active Directory domain for a customer. ALL the servers without exception are Windows 2012 R2 and all clients are Windows 8.1 32bit VDI clients.
    The issue that we have is around network printers. 
    We are deploying 4 printers  from a Windows 2012 R2 Server via the print management/Deploy Printer and assigning that to a GPO. The printers are deployed to the Computers which should mean that the users get all 4 printers which they then should be
    allowed to set their default and personal settings for that printer.
    Our printers are deployed like this:
    1. Created security group
    2. Assigned VDI computers to the security group
    3. Created GPO to reflect security group
    4. Modify GPO to do security filtering based on computer group membership
    5. Deployed 4 x printers through Print Management to the GPO on a per machine basis
    However, on the users Devices and Printers screen we are not seeing the 4 printers. For some users they see duplicates of all 4 printers so e.g they can have upwards of 8 or more. Other users have no printers
    displayed whatsoever. The next time they log off or restart they then have a different amount of printers displayed.
    If they try and set the default then it will set and the next time they check the default may have moved to another printer even without logging off or back on.
    Now, where this gets strange is within an application such as MS Word 2013 or Notepad if they use the file and print menu the printers will be listed, even if the user has no printers displayed in Devices and Printers. If the users selects a printer then
    they can then print OK.
    If we check HKCU\Printers||Connections then the CORRECT 4 printers are showing as to what is being deployed via the GPO so I know that the Windows 8.1 terminals are receiving the correct printers from the GPO.
    To try and correct this over the course of the week we have deployed the printers via Group Policy Preferences to the user and then the PC to no avail. Currently we are using the Print management\Deployed Printers to deploy all 4 printers to the computer
    via the Computer GPO.
    I believe that this issue is related to the display somehow in Devices and Printers rather than a GPO or print server issue as we can see via the registry the clients are receiving the 4 correct mentioned printers as shown in the registry. 
    FYI: We only have around 30 users and all users are getting this problem. All users are receiving the same GPO's and have the same few apps installed, Office 2013, Adobe Reader etc.
    What we want is for the computers to receive all 4 printers. All users should be able to use all 4 printers but the user should be able to select their particular default, depending where they are located or what they are printing that particular day. Their
    particular default should persist after reboot. (We have 2 x Copiers and 2 x HP Laserjets) All users have redirected documents and desktop but the rest of the profile is on the VDI and persists after their reboot. The profile is not roaming as the user is
    assigned a particular VDI.
    After a week of scratching our heads with this we are open to suggestions and any would be appreciated. We have tried following the issues on this thread to no avail either as they still return.
     http://social.technet.microsoft.com/Forums/windowsserver/en-US/71d06204-3735-4473-8bc9-20be9e19090e/problem-with-multiple-instances-of-shared-printers-being-installed-on-client-computers-when-the?forum=winserverprint
    many thanks

    Hi,
    It's strange thing on your client PC. You may ask the GP support engineer to know more.
    Support link for GPO:
    http://social.technet.microsoft.com/Forums/en-US/home?forum=winserverGP
    On my side, I would like you to try following alternative suggestions:
    Try Net use command to map the network printer
    Use GPO to deploy the map script
    How Can I Add a Network Printer at Logon and, Optionally, Make That the Default Printer?
    http://blogs.technet.com/b/heyscriptingguy/archive/2006/12/12/how-can-i-add-a-network-printer-at-logon-and-optionally-make-that-the-default-printer.aspx
    Hope it could be helpful.
    Kate Li
    TechNet Community Support

  • B209a not showing up in Win 7 Devices and Printers

    After troubleshooting some wireless connectivity issues - basically by uninstalling everything and reinstalling and reconfiguring, everything seems to be working - printing and scanning over wireless, solution center runs fine, etc. 
    During the setup I named the printer and it displays as the default printer in any print dialog from any application, and is visible to other computers on the network and functional.  
    But it just doesn't show up under the Devices and Printers control panel!  I added the printer here with no problem, but now I have two of them showing up in print dialogs.  Does anyone know why this is happening and how to fix it? I'm not too concerned since everything is functioning correctly, but I like to have things in order. Thanks! 
    Edited to add: after some further investigation, the 'original" printer, along with the one I added under Devices and Printers, is showing up under the Network control panel in the networked printers section - but as  UPnP device! This I don't understand at all. Unless it's the card reader portion of the printer that it's seeing?
    Message Edited by LonWinters on 11-22-2009 12:58 PM

    Can you smbclient -L localhost?
    Domain=[WORKGROUP] OS=[Unix] Server=[Samba 4.1.13]
    Sharename Type Comment
    Shares Disk
    IPC$ IPC IPC Service (Samba Server)
    tetsuo Disk Home Directories
    Domain=[WORKGROUP] OS=[Unix] Server=[Samba 4.1.13]
    Server Comment
    Workgroup Master
    Last edited by wootsgoinon (2014-11-06 14:56:53)

  • Windows Folder icon instead of Officejet 6500a Plus E710n icon in Devices and Printers

    Can anyone help me to get the OfficeJet 6500a Plus e710n printer icon to display properly in Devices and Printers?
    I recently reinstalled Windows 8.1.  However, when I installed my printer, instead of the printer icon appearing in Devices and Printers I get a generic yellow Windows folder icon.  The Fax icon is OK, just the printer icon is wrong.
    If I double click on the icon, I get a mostly blank page with a message near the top saying: "Updated information is available about your device.  Click here to download or learn more."  If I click on the notice, a dropdown menu appears with "Download updated information" or "Learn more".  If I choose downloaded update information, a new printer window appears which is mostly blank except for a message at the centre of the window which says, "No tasks are available on this page"  The Learn more option just gives me info about updating drivers.
    The printer icon on the Start menu is fine.
    I've used HP Print and Scan Doctor to uninstall and reinstall my printer but this hasn't helped.  The program found a problem with the printer driver and fixed it, but that hasn't changed the icon either.
    I am running Windows 8.1 Pro 64bit fully up to date, and used the latest full version of the HP installation program for the printer (not the basic version) and HP Print and Scan Doctor v4.6.
    This question was solved.
    View Solution.

    Hi,
    Try following these steps and let me know if that may help:
    From the control Panel select Network and internet and open the Network and Sharing Center.
    Click on Change Advanced Sharing Center.
    Ensure that Network Discovery is trned on but uncheck the box next to "Turn on automatic setup of network connected devices".
    From devices and printer right click the printer and select Remove Device, repeat the for the Fax icon.
    Note: if no such option exists for the printer follow the next steps.
    Right click the background area and select Device Mahager.
    Remove any instance of the printer from Imaging Devices, Printers, Print Queues, Multifunction Adaptors, Other Devices (if a such exists).
    Once you are done the printer should no longer appear under Devices and Printers...
    Open teh HP Officejet 6500 E710 software, select Connect a new Printer and check for any differnce.
    Hope that helps,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • 'devices and printers' (Win 7) not working on X201i

    I am running Win7 64 bits. When I try to go into control panel and access 'devices and printers' everything gets stuck in a loop and I never even get to the stage where the next window is displayed.
    I read somewhere that it had to do with Bluetooth services not being enabled. I changed that. It worked once, but now I am back to the non working stage. 
    Any ideas about how to fix this? 

    hey artami,
    that's strange, does it happen even for USB memory sticks as well ?
    i would recommend heading to http://support.lenovo.com and updating your whole unit including the bios.
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    Follow @LenovoForums on Twitter!
    Have you checked out the Community Knowledgebase yet?!
    How to send a private message? --> Check out this article.

  • HP Deskjet 2480 not shown in devices and printers

    i am new to windows 8.1 therefore i will be asking lot of questions in coming week
    i have installed BENQ Scanner 5000 and HP Deskjet 2480 all in one
    both scanners is not being picked up by my new HP Laptop running WIn 8.1
    when i connect BENQ Scanner it is not being shown in devices and printer
    when i connect HP Deskjet 2480, it is shown not connected in devices and printer
    they work fine in my old dell laptop running windows 7 see my post here which include screen shots http://www.eightforums.com/drivers-hardware/69205-both-scanner-not-working.html  

    Hi makhan10, Perhaps something is blocking the download from finishing, such as an Antivirus, or Firewall program. Let's try the following steps in this order:  Uninstall the software. Uninstalling the Printer Software. (Only if the software was partially installed, or installed previously, otherwise, carry on with the rest of these steps.)Clean boot the computer. How to perform a clean boot in Windows.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Windows Firewall from start to finish.Create a new user account. Managing User Accounts and Logins (Windows 8).Reinstall using the HP Printer Install Wizard for Windows. Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • Devices and Printers Menu takes forever to load

    Devices and Printers Menu takes forever to load in WIndows 8.1.
    For some reason the green bar goes all the way across the top of the screen before the devices and printers
    menu will load. It then loads without an issue after waiting for almost two full minutes.
    This is a core I7 Win 8.1 PC with 16GB of ram and an SSD so it screams otherwise. 
    I do have a lot of devices on my home network but my windows 7 PC which is on the same network loads the devices
    and printers menu almost instantly. If it were a device hanging up you would think that the Windows 7 PC would also be affected but it isn't. I will say that Windows 8.1 does identify a whole lot more devices that fall into the category of "multimedia
    devices" on the network than does windows 7.
    I have tried accessing the menu from safe mode both with and without networking and it takes just as long
    to load.
    I have noticed that most of the devices in Devices and Printers also show up in file explorer under network.
     There is however no delay accessing that menu.
    I don't really have a good feeling as to how to go about troubleshooting from here?

    Hi,
    For the issue, it seems one of services related to device stopped.
    I suggest you check the services to see if they start.
    Please refer to the following link:
    http://techietalkz.com/2009/10/02/how-to-solve-windows-7-devices-and-printers-forever-loading-and-blank/
    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
    We can try testing if the method in Windows 7 can work on Windows 8.1 computer.
    If it doesn't work, I suggest you remove all device to test it.
    Meanwhile, let us try SFC tool to check the result.
    Use the System File Checker tool to repair missing or corrupted system files:
    http://support.microsoft.com/kb/929833
    Regards,
    Kelvin hsu
    TechNet Community Support

  • Network printers take long time to show in control panel - devices and printers

    G'day,
    an annoying effect both on Win 8.1 and Win Server 2012 R2: after installing/connecting a network printer for a user, it takes about 10 minutes (sic!) till printer is shown in devices and printers...
    Printer is shown and can be used immediately after connect in word/notepad, but properties of printers can only be managed via devices and printers. Work around for setting standard printer: open notepad, click
    print and right-click printer.
    But we have to choose a special printer profile, which cannot be done else than devices and printers.
    Sometimes even previously installed printers do not show for minutes after logon...
    Restarting spooler: no effect
    Changing drivers: no effect
    Printers are Konica C554 series and 4700P series with Konica PCL drivers.
    Print server for network printers in Win Server 2012 R2 (VM on Hyper-V 2012 R2)
    No other network issues.
    Thanks and regards.
    McButtonn

    Open the printer folder the spooler team built. It's hidden but available and will list just the printers not the devices.
    If the print shows up immediately, the spooler has the information.  You will be running the shell command to invoke the old UI.
    https://social.technet.microsoft.com/Forums/windows/en-US/8d69181f-3b9f-43c0-ba6d-ba99fe5fc413/printer-visible-in-print-dialog-but-not-visible-in-devices-and-printers-revisited?forum=w7itprohardware
    Enumerating into the Devices and printers UI is then the issue.
    thanks
    Alan Morris formerly with Windows Printing Team

  • IPod Nano does not show under Devices (in iTunes) but is recognized in My Device and Printers (My Comouter) as "Unspecified"

    My ipod nano is not showing under the devices tab in iTunes however, is is recognized in My Computer (Devices and Printers) as "Unspecified" I just want to be able to sync and add/remove music!!!

    Hi there!
    have you tried any of the steps mentioned here?
    http://support.apple.com/kb/TS1363

  • F4280 wireless printing windows 7 64-bit, not showing printer in "devices and printers"

    Hi,
    I am a little confused. Today I installed windows 7 64-bit on my acer 9423wsmi notebook. I installed my hp f4280 via a usb cable. It prints and scans. Now I try to install my wireless kit (came with the printer) which worked fine an vista 32-bit sp1. I looked up every driver etc. on hp.com and found the install guide for windows 7. Everything went as described and printing works even without the pc adapter. You might say what is the problem. Well I noticed the wireless (copy) isn't listed under "devices and printers". I found this a bit strange. I tried to install a printer via the windows wizard. But using the network option gives me the shared copy. And using a the usb02 virtual port to which the printer is connect yields the same result: a fully working printer but nowhere to be found in "devices and printers". I searched the internet for a solution but my search results get cluttered with support for the installation. 
    My questions:
    Is this normal on this system with these settings?
    Is there a way to let the printer appear in "devices and printers"? 
    Kind Regards 
    Carnelain

    Hi Flash,
    I still haven't fixed the problem. I assume you found this installation guide. If I follow this I still can't see the printer in "device and printers". But when I open a document (notepad, word) I can see the printer listed in the printer dialog. So I am able to print. Printer properties are a bit hard to reach but it works. I am still hoping some wizz kid from hp to come up with a solution . Keep me posted if you know something more.
    Carnelain

Maybe you are looking for

  • How do i get this put right?

    I hope this post is in the correct area of the forum as I technically do not have a problem with speed...............but i do Confusing i know    I shall try explain. I was with another ISP on ADSL max until 2 days ago but I noticed that BT were upgr

  • Values are not matching for inventory report

    Hi all, we are running the report stock over view, in that there is a key figure total stock which is having the non cumulative option inflow and outflow data has been loaded correctly but when we are executing the report it is giving the values cumu

  • Bi systems properties are not appearing in BEX

    Hi, I have saved my SAPLOGON.INI file in my system and I am seeing all the BI systems (Dev,Qty & Prod) in Logon pad.When i try to open the BEX Analyzer through programs-BEX-Analyzer there i am not seeing any of the BI Systems. if I try Login through

  • Where can I find the download link for Adobe Acrobat 8.1.0 Standard?

    I do not need Adobe Acrobat 8 Pro. Can anyone point me in the right direction for Adobe Acrobat 8.1.0 standard? Thank you

  • Javascript works fine in console but not in button

    Hi experts the below save as script works fine while i manually enter in the console and press enter, While I created a button and set action to Run A Javascript its not working var full_path = this.path; var this_name = this.documentFileName; var fi