How to load 5x7 photo paper

im trying to figure out how to load photo paper into my printer its an HP. everytime i put the paper in its 5x7 it says that i need paper. it cant find or grab the paper to print on it . Please tell me how to do it correctly. THANKYOU

Hello rcollier,
What is the model or product number of your printer?
Thanks!
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Hey , Welcome to the HP Support Forum. I see that you're having an issue with printing 5x7" photos with your HP Deskjet 2540 All-in-One Printer. I would like to help. Are you loading the paper as directed here?: (Source) One thing's that's not mentioned above that you might want to try is setting the paper width guides to makes sure the photo paper feeds accordingly. Let me know if this helps. Thank you for posting in the HP Support Forum. Have a great day!

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Hi jdz198,
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Although I work for HP, my posts and replies are my own opinion and not those of HP.

How to loan 5x7" photo paper so printer does not think tray is empty

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Hi,
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Although I am an HP employee, I am speaking for myself and not for HP.
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I have a very serious problem. I've tried so many settings and configurations without success.
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Load cards and photo paper
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How to load 5x7 photo paper

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