How to load more music to old ipod, on new computer ...

I think I am SOL but gonna ask anyways ...
For years, when I plugged my ipod shuffle into the computer, it would automatically load a screeen where I could see all my music on my ipod, play, add, delete, etc ...
Son rebuilt my laptop (includes new hard drive, new Window's install, etc) and there is NOTHING of the old left ...
So think, oh, I need to install itunes again ... did that ... but the new itunes program, and my ipod will not communicate ...
Son says I probably have to log into itunes (he doesnt use an ipod) .. No dice ... if I ever knew the info, I dont know now ... Tried every combo of email addy and passwords possible .. nope, not working ...
So question number one is ... Is there any way to access what IS on my ipod to make it work as it used to?
or
#2 - I have created a new Apple account, but how do I make the itunes program talk to my ipod? Luckily I DO have most of my songs backed up/stored on a network drive...
Please, if you can help, dumb down your response, as I am not computer savvy LOL.

No not without deleting everything on their with a shuffle. Perhaps you could get the music off first and than reload it?
For windows only
1) If Itunes is already installed disk use may need to enabled so you can see the Ipod in my computer. Itunes hides your ipod from windows otherwise.
2) Make sure you can view hidden files. In MY computer go to tools>folder options>view>show hidden files and folders.
3) Windows should see the ipod and your music should be on your ipod in several hidden folders. To be safe I would copy it all to say your desktop.
4) Install Itunes http://www.apple.com/itunes/download/ and the Ipod updater http://www.apple.com/ipod/download/ (if you don't already have it installed)
After that drag the copied folder to Itunes (drag and drop or in Itunes (File>add folder to library)
You may need to authorise your new computer by playing it in the library first.
There are third party software that will let you take the music of for windows and mac.

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