How to lock Mail on the Dock

For reasons I don't really understand I have a hard time keeping the Apple Mail on the dock. I did hte righ-click option and check "Keep in Dock"  and that did not work.  I am useing OS X 10.8.3 on an iMac.  My wife has the same issue with her Outlook icon on a MBP.
How can I lock the Mail icon to stay on the Dock?

Download the free app TinkerTool from http://www.bresink.com/osx/TinkerTool.html
In the TinkerTool preferences, go to "Dock" and (in "Restricted Dock") check "Don't allow to modify content."
Then click on Relaunch Dock.
Thereafter, if you ever want to make any modifications to the Dock, you will need to uncheck "Don't allow to modify content."

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