How to log into Mountain Lion if the FileVault user can't unlock the drive?

I have a computer that has the FileVault user not able to decrypt the drive. I've read on how to get into the machine and have successfully done so a few times. This has been accomplished by creating a new Admin user, deleting the original user, recreating it as a clean new user. Each time I give the computer back to the owner and he tries to restore from a backup. The problem is, he restores and it creates the same problem.
The most recent time he did this, I could not for the life of me figure out how to create a new user. When I try to log in as the FileVault user I get the "unable to log into filevault user account at this time" error.
The only way I could figure out how to get another admin user created so that I could delete his user was to reinstall the OS. Is that the only way this can be done?

I don't think Verizon will release the username and password to the camera administration to prevent people from doing what you want to do.
Even if you have the username / password, I would imagine there is a hefty equipment charge if you don't return the camera, which will make it cheaper to just buy a camera in retail stores.

Similar Messages

  • The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my email. I can't seem to purchase this on-line

    The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my emails. I can't seem to purchase this on-line as it keeps telling me to go to the app store. I haven't got the app store on my computer as I am told I need iCloud for which I need the new operating system, which I can't download or purchase as I am sent back to an instruction telling mee to go to the app store icon.
    How difficult can it be to simply purchase the software on-line have it shipped to you so you can install it, in the event it cannot be downloaded as it appears it can't be based on my curent operating systems being Mac OSX 10.5.8.

    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30.  You can also purchase the code to use to download Lion from the same number.
    Requirements for Mountain Lion:
    http://www.apple.com/osx/specs/

  • After upgrading to Mountain Lion my Windows XP machine can't see the files on the Mac

    Windows XP no longer sees the Folders I have shared on my Mac running Mountain Lion

    Try the HP Photosmart C5500 series app in /username/Library/Printers/, HP Utility->Devices in /Library/Printers/hp/Utilities/, Image Capture, or Preview->File->Import from scanner option.

  • TS3682 I am trying to log into my Apple account so that I can back up the last information I had on it.

    My device is an older model and I just need the information that was on my old phone.

    After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How do I log into my iCloud account. I have iCloud installed on my iPad but can not figure out how to log into my iCloud account to restore a message

    How do I log into my iCloud account. I have iCloud installed on my iPad but can not figure out how to log into my iCloud account to restore a message

    Settings / iCloud on the iOS device to view your settings and options.
    Storage & Backup / iCloud Backup is how you restore the device with your last backup.

  • End user can't see the KM content

    Hi,all
    If the end user can't see the KM content(pictures,text documents)
    what may e the problem?On my pc all is working fine.
    May be it depends on InternetOptions->Security options on
    specific computer?
    Regards,
    Michael

    Hello Michael,
    1> Are you an end user as well/
    2> Try and chek the permissions of each Km content i.e pictures, text, documents.
    If the end user does not have rhe permissions then you will have to assign the permissions before the nd user could see rh content
    Thanks
    Pradeep Bhojak

  • How do you install mountain lion on all your macs in the household using one 20 dollar license?

    how do you install mountain lion on all your macs in the houshold with the same license (you only pay 20 bucks for all your macs) is that right?

    As long as they're all logged into the Mac App store with the same Apple ID, you can re-download the installer to all the Macs.
    Or you can save a copy of the installer file before you run it and use that to update the other Macs. The ML installer file will appear in your Applications folder when it's done downloading. Copy it to another location (don't move it).
    If you don't copy it before you upgrade, it will disappear when ML is finished installing.

  • How do I download Mountain Lion onto my other iMac, after the initial install?

    I am wondering how to download Mountain Lion onto my second iMac, after the initial install.  I understand the purchase is for multiple computers, but I have completed the install on my first iMac.

    Once you’ve purchased Mountain Lion, find the installer on your Mac. It’s called Install OS X Mountain Lion.app and it should have been downloaded to your main Applications folder (/Applications).
    Right-click (or Control+click) the installer, and choose Show Package Contents from the resulting contextual menu.
    In the folder that appears, open Contents, then open Shared Support; you’ll see a disk image file called InstallESD.dmg.
    Launch Disk Utility.
    Drag the InstallESD.dmg disk image into the bottom (empty area) of Disk Utility’s sidebar (on the left).
    In Disk Utility, select InstallESD.dmg in the sidebar, and then click the Open button in the toolbar to mount the disk image’s volume in the Finder. The mounted volume is called Mac OS X Install ESD, and it also appears below InstallESD.dmg in Disk Utility.
    Select Mac OS X Install ESD in Disk Utility’s sidebar, then click the Restore button in the main part of the window.
    Drag the Mac OS X Install ESD icon into the Source field on the right (if it isn’t already there).
    Connect to your Mac the properly formatted hard drive or flash drive you want to use for your bootable Mountain Lion installer.
    In Disk Utility, find this destination drive in the left-hand sidebar and then drag it into the Destination field on the right. (If the destination drive has multiple partitions, just drag the partition you want to use as your bootable installer volume.) Warning: The next step will erase the destination drive or partition, so make sure it doesn’t contain any valuable data.
    Click Restore, and then Erase in the dialog box that appears; if prompted, enter an admin-level username and password.
    How to make a bootable Mountain Lion install drive
    https://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_in stall_drive.html

  • How do I download Mountain Lion to the other computers at my home without additional cost? I downloaded 10.8 to my main IMac but have two additional computers in my home.?

    How do I download Mountain Lion to the other computers at my home without additional cost? I downloaded 10.8 to my main IMac but have two additional computers in my home.?

    Install 10.6.8 on the other computers. Sign into the App Store with the same Apple ID used to purchase Mountain Lion. Click on the Purchases icon in the toolbar. Locate your Mountain Lion purchase entry which will show an active Install/Download button to the right of the entry. Click on it to download to the computer. If you don't wish to download Mountain Lion twice, then do this:
    Make Your Own Mountain/Lion Installer
    1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
    3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
    Double-click on the InstallESD.dmg file to mount it on your Desktop.
    Open Disk Utility.
    Select the USB flash drive from the left side list.
    Click on the Restore tab in the DU main window.
    Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
    Drag the mounted disc icon from the Desktop into the Source entry field.
    Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
    Note: The term Mountain/Lion used above means Lion or Mountain Lion.
    As an alternative to the above you can try using Lion DiskMaker 2.0 that automates the process.

  • Numbers does not open with the main user after installing mountain lion. It works flawlessly when I use the second account on my mac. What got corrupted in the admin-account, something in the user-library? How can I fix it? I´m kinda desperate...

    Numbers does not open with the main user after installing mountain lion. It works flawlessly when I use the second account on my mac. What got corrupted in the admin-account, something in the user-library? How can I fix it? I´m kinda desperate... (the same happens with the other iWork-Apps!)
    Looking forward to hearing from somebody with a littlemore expertise than me, Chris

    you can remove preferences files by navigating to the Preferences folder for your user as follows:
    0) Quit ALL iWork apps (Keynote, Pages and Numbers)
    1) from the Finder select the menu item "Go > Go To Folder…".  This will bring up a dialog:
    2) enter the path "~/Library/Preferences" (no double quotes)
    3) find the files:
    com.apple.iWork.Keynote.plist
    com.apple.iWork.Numbers.plist
    com.apple.iWork.Pages.plist
    and move these to the trash.  I would NOT empty until later.
    4) restart Numbers

  • How do I redownload mountain lion for a clean install on the same machine without purchasing again?

    I purchased mountain lion and upgraded my OS.  The system seems to still be having some issues and I'd like to do a clean install with the new OS.  How do I redownload mountain lion so that I can make a bootable disk and do my clean install?

    You should be able to just go to the App Store and select Download again. If that doesn't work, try holding down the option key while selecting "Buy".
    Good luck,
    Clinton

  • How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?

    How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?
    How do I find the redeem button?  What do I have to do?

    Welcome to Apple Support Communities
    Open the Mac App Store and press the Redeem button:

  • How could i get Mountain lion back if it came with the macbook i bought?

    Hey everyone!
    i bought a Macbook pro 15 mid 2012, it came with Mountain lion, could i get it back having OS X Yosemite now?
    Also, and more important, how?
    i heard that it's possible from Internet recovery (Restating pulsing Cmd+Option+r, i guess??), but then it would download the OS from apple (Which probably is Yosemite, i don't think their servers still have mountain lion, do they?)
    it's not on the Appstore anymore (Not even Mavericks), and i really don't want to get it from a Torrent.
    Thanks!

    Tayel wrote:
    Are you sure i will get Mountain lion after recovering from the internet?
    because that sounds amazing! but i am afraid i erase the whole HD and then i get Yosemite again haha
    After you restart in Internet Recovery and you get to the OS X Utilities Menu, BEFORE you erase your drive look at the OS X icon to the left of the option to Reinstall OS X. THAT will tell you what your machine came preinstalled with and if it's a Mountain Lion, you're good to go.

  • I downloaded Mountain Lion to my IMac and MacPro today, since the download, I am unable to play on-line games in Safari.  On-line game is not connecting due to the https encryption.  How do I resolve this?

    I downloaded Mountain Lion to my IMac and MacPro today, since the download, I am unable to play on-line games in Safari.  On-line game is not connecting due to the https encryption.  How do I resolve this?

    Also the touch screen does not seem to be responding adequately.  Thank you for any help you can give.

  • So i have mountain lion 10.8.5 but i dont have the messages app on my macbook air, how do i get it?

    i have mountain lion 10.8.5 but i dont have the messages app on my macbook air. i've looked at all the other discussions and none of them helped. how do i get messages???

    thanks for the help gosh nobody can help me

Maybe you are looking for