How to make an object with a transparent background

i know this should be simple, but my use of photoshop has really fallen off and i can't recall how to do this.
i have masked an object from a jpg file and pasted it into a new document created with background contents transparent and i do have the checkered background. yet, when i save this document, the background appears to be filled in with white. is it really white or is it really transparent. i even created a second layer to paste the object into and saved as a pdf, but the same thing happens.
if i flatten the image, the background also becomes white.
basic stuff, i know, but i don't remember and the help isn't helping me.

Tiff supports transparency and is a widely-accepted format. You may want to try giving the printer that format.
Gif and png can only be saved if you're using RGB images. If they are not RGB, then save as TIFF and you should be fine.
If you actually are missing a bunch of plug-ins and/or file format options, it's possible that they have somehow been deleted. You'd have to reinstall Photoshop to get them back, or copy the contents of the plug-ins folder from another computer. SFW is a plug-in that resides within an import/export folder in the plug-ins folder, so it does sound like you are missing some things that need to be re-installed.

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