How to make External Reference number and Ref Date Mandatory in Complaints

Dear Experts,
Greetings!!!.
How to make External Reference number (EXT_REF_NUMBER ) and Ref Date ( EXT_REF_DATE ) Mandatory in Complaints.
Regards,
Sany

HI,
You can use Incompleteness Procedure to make those fields mandatory in complaint transaction.
Regards,
PP

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