How to make the mobile application work with firewall and anti-virus ON

Hi,
I keep on receiving internal processing error when i try to login sap mobile solution 1.3.0 on my ipad and i was provided a solution, that is to turn off my firewall and antivirus. I works by turn off both of it but i cant possible turn of the firewall and antivirus on the server.
Can anyone guide me how to make the mobile application work with firewall and anti-virus ON
Thank you

Dear Rajesh,
Create a policy in your fire wall to allow the port to send and receive data.
I believe the port for the mobile should be port 8080 and 8443.
And your license server port 30000 and 30001
nd.Q

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