How to make Verizon aware of poor coverage area

I live in a relatively densely populated suburban community and yet we have very POOR service coverage in our neighborhood. I remember the days of frequently dropped calls. But now I am accustomed to never dropping a call. But lately, and it does seem like a recent phenomenon, I drop every call upon entering my neighborhood. So, how can I make Verizon aware of this service frustration? I am certain that others are equally frustrated with this experience and will be considering other carriers if something doesn't change.

Thanks for the details, @walanlove. I checked out the 28105 area and don't see any recent changes have been made or a slew of customers reporting trouble, but it is a fairly big zipcode. You mentioned this only happens when entering your neighborhood. What's a nearby cross street we can take a closer look at? I do see customers in the 28105 area have activated Network Extenders http://vz.to/IHRT6h to improve indoor coverage. This can help with dropped calls at your home.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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Solved!
Go to Solution.
Attachments:
colour.llb ‏194 KB

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Message was edited by: M.R Sashi

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