How to manage apple id for kids? I can not change the birthdate
I can not add a birthdate in my kids apple ID, it does not allow me to enter it to 12 years, I need it to do it for IOS8 family. How can I do it?
Hi Guys,
I have the same issue, and the answer above doesn't really help.
I set up an iCloud account for my six year old daughter some time ago, for which I used my birthdate in order to be able to create the account. This has worked fine and still does.
I now want to add my daughters account to the new family sharing feature of iOS8, which I want add as a child account. Unfortunately, due to the incorrect birthdate, the account has been added as an adult account.
I have attempted to change the birthdate on my daughters account to the correct age, but this isn't allowed for some reason.
I appreciate that I could set my daughter up with a new iCloud child account as detailed in the above post, however I want her to keep the same email address and for her to not lose the progress she has made in games like Clash of Clans.
Is there a way I can convert my daughters account to a child account?
Cheers
Stu
Similar Messages
-
I got the new appl3 tv for christmas for itunes and mirroring etc .I have a problem trying to mirror from my Ipad as i cannot find the airplay icon .is there a easy soluation to this problem my Ipad model is
A1395 MODEL year 2011http://support.apple.com/kb/ht5209
http://support.apple.com/kb/ht4437
http://support.apple.com/kb/TS4215
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-Airplay-Icon-Missing. htm
http://appletv2.com/airplay-icon-missing-ios-7/
Cheers, Tom -
I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car pato caa パトカア they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Can't use Find My Friends on iPhone due to Apple ID not being verified.
Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!
So my options are:
Create a new Apple ID, use that and lose all the apps I've purhcased with it (a fairly substantial amount)
Somehow Migrate these purchases over to a new Apple ID
Apple let me change the primary ID for the account
Anyone else ran into this before?
I've tried accessing the mail through a mail application using the correct server information, and trying both the old 6 character password and the one I had to change it too after they updated the security guidelines - neither work.
Help would be greatly appreciated as I can see more services down the line not working without the address being verified!To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You should not need to verify the old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
-
My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks
Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security
-
My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account. Everything that I purchased under that id name will not play. How can I fix this?
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
Note: @mac.com and @me.com Apple IDs can not be renamed. If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
From here > http://support.apple.com/kb/HT5622?viewlocale=en_US
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Can not change the default Apple ID for AppStore
I can not change the Apple ID that defaults as my AppStore login or reset the password for the default ID. The reset does not recognise my birth date security data or generate an email to any of my live email accounts.
Yes, easy to do.
Go to Settings>General>Erase All Content and Settings, then set up your iPad as a new one. You'll have to put in your ID and password to force the erase. -
hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have two existing podcasts on iTunes. I have new RSS feeds for both. Can I change the RSS feeds on my existing podcast listings or do I have to resubmit?
There is some info in this discussion.
https://discussions.apple.com/thread/6024120?tstart=0 -
HT1918 How do I reset my account I have 0.91 $ I can not change the Store please help
How do I reset my account I have 0.91 $
I can not change the Store please help
plz helpChange your password
iTunes Store: Retrieving and changing passwords (Apple ID)
Alert itunes support
https://www.apple.com/support/contact/ -
Can not change the Apple ID email address of the person who had computer before me. Email box is un-editable & I wish to use my own account not previous owners.
If you're trying to update an application, you need to delete it and then download it from your Apple ID. You may want to erase the internal drive and install a fresh OS.
(97745) -
I can not change the region of DVD for region 4 (Brazil)
I can not change the region of DVD for region 4 (Brazil) what do I do? Help me. The drive is a MAT**bleep**A BD-CMB UJ141ES notebook and is a satellite Toshiba M645.
You might try AnyDVD. It's not a free solution, but might provide you a way around the region restricions.
There are other software solutions, you might start by reading or searching at the doom9.org forums. -
How can I change the birthdate on my child's Apple ID account
How can I change my birthdate on my child's Apple id. It was inputed as 0000 but now as I try to add him on family sharing it won't let me as it says he needs a birthdate but it won't allow me to update?
Hello,
How di you try to change the date of birth ?
I would suggest to login on this page : https://appleid.apple.com (choose Manage your account)
Choose Password and Security (at the left of the page)
Change your birthdate and click on the blue button Save
https://m.youtube.com/watch?v=8ntLZ_raZvU
Hope this will help. -
Change the Apple ID for a game and not lose the progress made?
Short version of my question: can I change the apple id associated with a game to another one and not lose the progress made in the game thus far?
Long version: when there were only a few iGadgets in the house, all games and music were downloaded through Alpha's apple id and the credit card tied to that account. Now, we two folks have multiple iGadgets between the both of us and Beta has her own apple ID. Because we only used one apple id for so long, Beta has some games installed through Alpha's account and her own Beta account. Beta would now like to change the account the game PocketTimeSuck is associated with from Alpha's account to Beta's account without losing any of the progress made in this game which she has been playing for over a year.
Is there any way of re-installing PocketTimeSuck onto Beta's device under Beta's apple ID and maintain the progress in the game she has made after installing it under Alpha's apple id? Alpha would like to start playing PocketTimeSuck but cannot install it under her own apple id because it comes with all of Beta's progress.
(Also, if this is not the right forum, please let me know where I should post this question. Don't flame me, just tell me.)I'm getting confused by the Greek alphabet here so I will explain it this way and hope I understand what you are asking.
Beta has been playing a game that she downloaded using Alpha's ID but now Beta would like to transfer the game and all of its progress to her own ID. That is not possible to do. The game was bought with Alpha's ID and is now associated with that ID and that progress is part of Alpha's backup.
Alpha now wants to play the game under her own ID but the game is associated with her ID already. If she wanted to, she could just pick up where beta left off and leave Beta out in the cold. Somehow I don't think that is a good solution for either Alpha or Beta.
Alpha should probably create a new Game Center account and start all over again with her own Game Center account. Beta will obviously have to do the same thing if she wants to play this game using her own Apple ID on her own iGadget.
So if I do understand correctly, Alpha and Beta will both have to start over again. Howver, I could be confused because this is all "Greek to me".
Maybe you are looking for
-
I'm sure this question has been asked and answered, but after days of looking I cannot find a solution. I would greatly appreciate any advice. I have iTunes Match and recently deleted all of my music intentionally because I plan on using iTunes Match
-
Hp 6500 officejet 6500 e709n series won't print
This printer printed a few documents, but, after one week, it would not print, I just get an error message on the screen and my computer has a popup that says "document failed to print". Officejet 6500 e709n series.
-
Hey all, I will be entering university in software engineering in the fall and am looking for a new laptop; the release of the newest lenovo line seems like a perfect opportunity for me to jump into the thinkpad community. If I had to list three i'm
-
Scanning values of characters in a string
Hey guys, I'm trying to figure out a way I can scan the individual characters of a string to find their value [unicode value, if it's a number, punctuation etc] and I'm a bit stumped. I know I'll have to be using the chatAt method, but I can't think
-
70D software unable to download on Mac with or without CD's even changing OS's
I purchased a 70D bundle including software, I've tried downloading the software on my 6 month old Mac but have failed to do so. I even tried downloading it from Canon, and still does the same thing. I've changed from Mavericks to Mountain Lion as