How to manage iCloud storage?

My iphone and ipad say that the storage is full and it is not doing the back up or can't perform any upgrades to them because of the storage. How can I manage the storage?

You can manage a device's backup by going into Settings > iCloud > Storage & Backup > Manage Storage > 'device name' and change what apps are being backed up from it (on your iPad you can only manage your iPad's backup, you will need to do similar on your phone for its backup)

Similar Messages

  • How to manage my storage?

    ipad 2..keep telling that i need more gb..i have 15gb..
    and is telling me how to manage my storage sign...setting
    total storage 15gb
    available 7.8gb

    Regarding storage, is that storage on the device or storage in icloud?
    Although this is the icloud forum, if you can't take photos, that's due to not having enough storage on the device (has nothing to do with icloud), so...
    You have to delete files on your device. 
    Delete apps you don't use.
    Delete videos you don't want (these take up a lot of space).
    Do you have a lot of emails stored on the device?
    Are there apps that store data files, like a PDF reader?  If there are a lot of these, you need to delete some.
    The bottom line is that you need to remove data and/or apps on your device to make more storage available.
    But for videos and photos, always sync them to a computer first to archive them.

  • How do I manage iCloud storage for videos?

    Hello, my first question to Community..
    I have recently purchased 25GB storage from iCloud, and in turn, i then attempted to download 2 movies (rental from iTunes).  One of the movies downloaded fine and is available for playback, however the other will not download - a message displays telling me I do not have enough storage space.  When viewing storage options I can see 15.5GB of 25 is available, however the iPad device storage says it has only 2GB available space.
    Now I would expect a movie to be approx 1-2GB in size, but not sure if I can use the iCloud space for such a movie (rental) download or not.  All advice welcomed!  Thank you

    No, you can not use the iCloud storage space for movie rentals. You have to free up space directly on your device to download the movie.

  • How to manage iCloud backups?

    I am full on my icloud storage, i know how to look in phone and manage by deleting. Although how do i look at what i am deleting. I feel like i have stored things that i have no way of finding.? any help out there

    If you backup with iTunes and you restored from the backup and the data are gone, then there is no where to retrieve them from unless you have another backup that contains those data.
    Launch iTunes on the computer and go to iTunes>Preferences>Devices. You will see a window with all of your backups listed in it.
    If you see a recent backup that you are certain contains the data that you need, recover deleted data from iPhone backup.
    If your note is gone from iCloud.com there is only a few ways to possibly recover it.
    The first things I would check is a iCloud Backup, a iTunes Backup, or a 3rd party email that may have contained the note. To restore from a iCloud or iTunes backup follow this link. This article explains how to restore a device from either back up.
    Note if you have backed up since the note went missing, you will not have the note on the backup. Make sure you do not back up if trying to restore from a back up as this will back up the content without the note.
    To get to the "Set up assistant" on an iOS device, you must go to Settings>General>Reset>Erase All Content and Settings. Once the phone restarts, you will be at the "Set up Assistant"

  • HT201318 how to reimburs icloud storage bill

    Hi
    I want to buy icloud storage. How can I get reimbursed by Apple? I would like to know the procedure before I buy extra storage. I am asking this because I can see this message displayed on my mobile's screed that contact Apple to refund storage charges.
    Thanks and regards,
    Mufti

    You can only get a refund in the first 15 days after you've purchased increased storage. Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT4847 is there a unified way to manage iCloud storage for multiple devices

    i have multiple idevices and the same account being used across multiple of these devices. I want to manage my storage from a central place. is this possible.

    delete content in iCloud from devices with out physically accessing the devices. I want to get a global view of which device is using what aspect of cloud and if possible, clean up the photo stream on the cloud itself and push it to all devices.

  • How to cancel iCloud storage upgrade over email with Apple?

    I got an iCloud storage upgrade yesterday and would like to cancel it. I do not wish to pay every month for something I dont need. How do I cancel it over email if possible? I have an IOS 8.2. I want to downgrade to the 5 free GB. I purchased the 20 a month. I have only used 4 GB so I should be able to downgrade.

    Never mind I found a page that showed me how to do it.

  • How to Cancel iCloud Storage Purchase

    Hi. I purchased iCloud storage a week ago, and would now like to cancel it. How do you I do that on my iPhone?

    Try this - http://support.apple.com/kb/HE57.

  • HT5824 Trying to manage iCloud storage on my phone

    I am trying to free up space on my phone.  I have deleted most of my pictures and all but one of my videos, but that hasn't made a difference.  My pics and videos took up the bulk of the the storage.  What else do I need to do other than buying more storage?

    I'm sorry that I wasn't clear.  I'm referring to iCloud storage, not phone capacity.  My phone has enough memory for all the stuff I have on it. 
    iCloud Storage and Backup is telling me it's almost full.  I have two options, delete some data or buy more storage.  The bulk of what is being backed up are my pics and videos and I have removed most of those from my device.  That hasn't really changed my storage capacity.  My data is not turned on,so it is not being backed up. That is not part of the problem.
    I don't know what else to do.

  • HT4910 I do not understand how to manage my storage on my icloud. HELP

    Someone please expalin to me how to back up information on my Icloud when it says my cloud is almost full.  I go to  "Manage Storage" on phone to choose the data to back up and none of my applications are "turned on" but my storage is almost full.
    Plese explain to me how I do this.

    installl itunes on new computer sign in on your apple id
    click on sotre and authorize this computer plug ipod in to computer
    click on ur ipod use the right mouse button click one ur ipod u will get a list click on tranfer purchases,

  • HT1349 How to cancel icloud storage

    Hi,
    I want my money back for the extra storage for Icloud! How do I cancel?
    I bought the storage and everytime I try to back up it says incomplete and still deducts the storage, it doesn't work , it doest back up anything!

    Thank you however everytime I try to find a support number they require a serial number and icloud doesn't have a serial number nor did they put anything on the reciept they sent me for the extra storage as to how to cancel, they just said you can cancel within 15 days. Very frustrating , thier happy to take my money but sure don't make it easy to get help. I went through all the info they list online under icloud and it doesn't help either. They got me going in circles

  • How to Cancel iCloud Storage Subscription

    After upgrading to another 10Gb of Storage i realised that Music etc was not part of the icloud backup. How do i cancel this and go back down to 5gb

    Try this - http://support.apple.com/kb/HE57.

  • HT204053 How to manage icloud files

    How can i manage delete files / download files from my icloud ?

    You will not, however, be able to use a back up file for that. iOS back up are strictly for recover purposes and are an "all or nothing proposition". Use something like DropBox or Box to transfer the files to the their respective cloud server, then to your PC.

  • HT201318 how to upgrade icloud storage plan with  10.6.8?

    I haven't upgraded my computer software, so how to upgrade my icloud storege plan as when inside system preferences
    there is no icloud icon just the old mobile me. Thanks

    You can only do this from a Mac running 10.7.5 or above, or Mountain Lion; or an iOS5 or above device; or the iCloud Control Panel on a compliant version of Windows.
    If you only have access to the Mac and don't want to upgrade the system you could go to an Apple Store and ask the 'Genius' to do it for you (make an apppointment). Note that you won't be able to cancel the automatic renewal yourself .
    If you decide to upgrade your Mac you will need to check that it meets the requirements.
    The requirements for Lion are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    To purchase it you will have to ring Apple at the number given at the bottom left of this page.
    The requirements for Mountain Lion are:
    OS X v10.6.8 or later
    2GB of memory
    8GB of available space
    and the supported models are:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    Xserve (Early 2009)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    It is available from the Mac App Store (in Applications).
    You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

  • How to manage phone storage ios 6

    Hi,
    i have an issue with my dads phone. he is still using iphone 4 with ios6
    he wanted to download an app but there is this message popping out that he has no storage available.
    and when i looked up in his settings/storage... the number of apps and their storage could not complete 13GB.
    how do i solve this issue?

    Hey hhemeda,
    Thanks for the question. The following resource may help to determine what is taking up storage on your Dad’s iPhone 4. In any case, you are probably not receiving the prompt in error, so we’ll still need to clear up some space.
    iPhone, iPad, and iPod: Understanding capacity
    http://support.apple.com/kb/HT1867
    Thanks,
    Matt M.

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