How to manage the ATE_SEARCH_IDX-index in Ask the expert-application?

I'm currently looking at the Ask the expert(=Tom Kyte) application and I cannot figure out how to manage the Oracle Text-index "ATE_SEARCH_IDX" ON "ATE_SUBMITTED_QUESTIONS" ("ANSWER")
INDEXTYPE IS "CTXSYS"."CONTEXT".
In the Readme-file can be read:
"To customize search functionality, view the Oracle Text Index installation
script. You can change the interval that the index is synched and change
the fields that are used in the search."
I don't see the Oracle Text Index installation-script.
Can anyone give me the contents of the script or come up with an alternative?
Thanks,
Jan Willem

Thank you, Marco. I found it.
Still, the reason why I was looking for it was the fact that I asked myself a question, answered it and then tried to Search for it. I couldn't find my own question (and answer).
The only way I found to make it work was to manually rebuild the index on the answer-column in ATE_SUBMITTED_QUESTIONS. But I'm sure there's another way, because these are not the kind of things you'd like a customer (or myself) to do on a regular basis.
Can you give me another way to synchronize this index preferably managed from inside the database?

Similar Messages

How to manage multiple ipads and iphones on the same computer

Any advice on how to manage multiple iphones (iPhone 4S, iPhone 4 & iPhone 3G) along with an iPad & iPad 2 on the same computer?
Thank you

The article that AnaMusic references assumes that you sync automatically I believe. Turn off auto sync and select whatever you want to put on each device. As Philly said, it really is a snap. I have never synced automatically and I never selected iTunes to start up when my iDevices are connected. I want the control over all of that.
Launch iTunes on your computer and go to Edit>Preferences>Devices>Prevent iPods, iPhones, and iPads from syncing automatically. Check that box and then quit iTunes.
Connect your iPad to your computer, launch iTunes, click on your iPads name on left sidebar under the devices heading and then click on the summary tab in the iTunes window on the right. Select - Sync only checked songs and videos. If you really want to "live dangerously" - uncheck Open iTunes when this iPad is connected. Now you can control what you sync and when iTunes starts up. iTunes will not start up when you connect the iPad and it will not sync anything on its own.
Go into each tab in iTunes, Info, Music, Apps, .... All of them - check what you want to sync in each section. After you have made all of your selections (and you have checked all of the headings - Sync Music, Sync Apps and so on) click on Apply in the lower right corner on iTunes and the sync will take place.
Do this with each iDevice and iTunes will remember what you selected for each device the last time that you synced. You can make changes to this configuration any time that you want for each device and if you do just remember to click on Apply in the lower right corner of iTunes in order to apply the changes.

How to manage an iTunes library larger than the capacity of my iPod?

I have a 40G iPOD and now my iTunes library is larger than that. When I last synched, iTunes automatically created an iPod list. I'm unclear on how the subset of songs was selected. When I add new music, do I have to manually move things in and out of this playlist, or is there some more clever trick?

If the library is larger than the iPod, it simply selects at random, enough songs to fit.
Here's a better way to do it yourself.
Create a new Smart Playlist.
Match rule My rating does not equal one star.
Limit to 37.5 GB (or whatever) of songs at random.
Songs you don't like rate them one star and they will not get put on the iPod or will get removed next time you sync.
Open iTunes prefs and set to Auto update only selected playlists and select this new playlist.
Also, any songs you do not want to go onto the iPod at all, uncheck them. I do this for podcasts, Christmas songs and such.
When you want to change the songs, simply select this playlist in iTunes, select all the songs and press delete.
It will empty and then fill up again based on the criteria above.
Then connect the iPod and resync it.
This is how I do it as I have ~12 GB of songs and 4 GB iPods.

How to manage my current country location from the account instead of calling long waiting toll-free while purchasing illustrator CC?

I tried to update my trial Illustrator CC to an official one. While I were entering the billing address, country is shown differently from my current location. Is there any way I can do by myself to change the country from the account? I called the toll-free number given from the website 800-585-0774, just cannot wait for that long. Thank for the assistance!

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html

Is the spotlight index stored on the boot drive or individual volumes?

Hello!
My questions are pretty simple, and are sumarized here (from the block of text below):
First, if I have several external hard drives, is the Spotlight index file for each drive stored on the external hard drive, or on OS X's boot drive?
Secondly, if it's stored on the boot drive, can I copy these files to another Tiger-running Mac to eliminate the need to re-index the hard drives? Where do I find them?
Third: Leopard's Spotlight has quite a few new features. Even if the Tiger index files are stored on the external drive, will it need to re-index the drive to support the new feature set?
Now for the long explenation:
I have been preparing to upgrade my Powerbook to Leopard within the next month or two, and as such, I bought a new hard drive to dedicate one of my old drives to Leopard and Time Machine. Because I have three extrernal hard drives, I needed to move about 500 GB of data between the thee drives to make room for what was on the now-dedicated drive. Of course, this requires that Spotlight re-index the "new" drives.
Today, I left all of the drives attached to my old G4, running Tiger, while it sits there indexing the three drives, totaling around a terrabyte of external storage. Because Spotlight tends to hog all of the available CPU time, and the G4 should be done indexing the drives, it would save me a lot of time if I could copy the index files over from the G4 to my Powerbook to avoid indexing them all over again. That is, if the index files are not on the external drives already. If they are on the G4's boot drive, where do I find these files?
Finally, I plan to reformat the internal hard drive of my Powerbook when I install Leopard - I make a habit of doing a fresh install for every major upgrade (eg, 10.3, 10.4, 10.5, etc). To estimate the amount of time needed to upgrade, I'd be nice to know if Leopard will need to re-index the files on the external drives - even if Tiger's spotlight index is stored on the externals - for Leopard's new Spotlight features. Will it need to re-index? I would assume that until Leopard arrives, most people wouldn't know this, of course.
Thanks a bunch,
-Dan

Each drive's Spotlight index is located on that drive.
(25154)

If javascript can no longer be disabled - how do I leave a website that asks the "are you sure you want to leave this site" pop up question without a yes choice

Given that the turn off javascript option will be disabled - how do I close a page that does not allow me to leave by giving a "are you sure you want to leave" pop up question but then redirects to itself where it again asks that question perpetually?
The only way to kill a page like that sofar was to disable javascript and then close the tab.
Now I will have to close the browser - and possibly loose all the tabs I have open.
I want a javascript quick switch - allowing me to easily disable javascript for any page at will.
(esp for some of my older, slower netbooks)
Or at least a "FORCE CLOSE" option for malicious webpages.

Hi ronc2, there isn't a specific setting for this. Firefox's built-in JavaScript settings allow you to control several aspects of scripts*, but unfortunately not this one.
I previously tried to find some other options for individually turning off this event, but I couldn't find a way. Someone might be able to create an add-on to solve this problem, but it will take someone cleverer than I.
Extensions that disable scripts on a site-specific basis:
* If you regularly visit some sites which do this, you can block JavaScript on that specific site using the YesScript extension. Unfortunately, other script-based functionality will be blocked as well.
* YesScript does not preemptively block scripts on every site. If you have to visit a lot of random sites and want to take a paranoid approach of having scripting blocked until you see as much of the site as you can see without running scripts, then the NoScript extension would be for you. But even then it's "all or nothing".
''* These include: JavaScript enabled yes/no, override right-click menu yes/no, change order of windows yes/no, move and resize windows yes/no, close windows yes/no, specific features of pop-up windows, change images yes/no, detect copy/cut/paste and modify selection yes/no.''

How can i take notes, index and retrieve the notes on what i read? I read and can't remember the source.

How can I take notes on what I read, then index/catalog them for search and retrieval on my macbook air or on my iPad?

Try this one http://gigaom.com/apple/reset-os-x-password-without-an-os-x-cd/

How to manage FaceTime on multiple devices on the same apple ID

So I have an ipad 2 and an iphone 4s. Both are under the same apple ID. When my friends try to FaceTIme me, I only get the call on my ipad. Is there a way to to get the call to go to my phone? Or at least an option to chose which device the call goes to?

You may find this informative
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

Connect by prior with the hint index not improving the performance

Hi
I have a table ORDERS (transaction table) with a parent order and multiple child orders with a field called orig_tid which track it back to main order.Child order can be further amended it will have mapping to immediate parent and immediate parent will have mapping to its parent.
I want find out al the order associated with main order using connect by prior.
I have created an index on required fileds but still those are not reducing the bytes. It is foing full index scan which are involving big bytes.
[code]
create index idx_test on orders decode(length(nvl(orig_tid,0)),9,substr(tran_no,6),orig_tid)
SELECT /*+ (mmd IDX_TEST) */ *
FROM ORDERS mmd
connect by prior tid=decode(length(nvl(orig_tid,0)),9,substr(tran_no,6),orig_tid)
start_with or_number='13454566654553'
[/CODE]
Explain Plan
ID | OPERATION                                | NAME                 | ROWS               | BYTES    | COST
0 | SELECT STATEMENT         |                                         | 9768              | 5093K   |       6944
1|CONNECT BY WITH FILTERING|                          |                         |              |
2|TABLE ACCESS BY INDEX ROWID|ORDERS |               1                 |534|            319K
3| INDEX FULL SCAN|            IDX_TEST|     976K|    | 5652
4|NESTED LOOPS|      | | |
5|CONNECT By PUMP | | | |
6| TABLE ACCESS BY INDEX ROWID| ORDERS| 9768 | 5093K| 6944
7| INDEX FULL SCAN | IDX_TEST | 3907| | 5689
Message was edited by: NikhilJuneja

post EXPLAIN PLAN for SQL

My speakers to my iPhone 3 just shut off this morning nothing will play through it I don't know if this is the right place to ask the question but what should I do

I Don't know what to do about my speakers they shut off for no reason

Hello Brandon,
I would be concerned too if my speakers were not working on my iPhone. I found an article that has steps to troubleshoot this issue:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Ask the Experts: Single Sign-On with Cisco WebEx Meetings Server, Internet Reverse Proxy, and Enterprise License Manager Solutions

With Arun Kumar
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Single Sign-On (SSO) with Cisco WebEx Meetings Server (Cisco WMS), Internet Reverse Proxy (IRP), and Enterprise License Manager (ELM) solutions.
SSO standards such as Security Assertion Markup Language (SAML) 2.0 provide secure mechanisms for passing credentials and related information between different websites that have their own authorization and authentication systems. SSO enables simplified user authentication and management.
IRP provides public access, enabling users to host or attend meetings from the Internet and mobile devices. Although IRP is optional, Cisco encourages its use because it provides a better user experience for your mobile workforce.
Example question topics include:
SSO profiles and SAML 2.0 Identity providers (IdPs) supported in Cisco WMS
Basic configuration of IdPs
Interaction between IdPs and Cisco WMS
Difference between the cloud client implementation and Cisco WMS
Meeting access behavior in a split-horizon network topology with SSO
How to enable public access to Cisco WMS
Cisco WMS ELM operations
Cisco WMS ELM compared to other unified communications ELM or standalone ELM and compatibility/inoperability between them
Arun Kumar is a team lead in the San Jose Conferencing Technical Assistance Center. He has over eight years of experience in conferencing technology and specializes in Cisco Unified Meeting Place Express and Cisco WebEx Meeting Server. He joined Cisco in 2010 as an escalation engineer for the Cisco Telepresence group. Before joining Cisco he worked for the UK's third-largest internet service provider Supanet on VoIP technology and the *Nix domain. Kumar holds a master of science degree in computer science from Sikkim Manipal University in India, and he holds CCIE (Voice) and VMware Certified Professional certifications.
Remember to use the rating system to let Arun know if you have received an adequate response.
Arun might not be able to answer each question because of the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice, and Video community Other Subjects subcommunity shortly after the event. This event lasts through Monday May 17, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Mobile Service,
CWMS and Jabber integrations:
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_E4CC9599_00_environment-configuration-guide_chapter_01.html#JABW_TK_SF2ED5E1_00
In above link start from section: Set Up Cisco WebEx Meetings Server on Cisco Unified Presence
then move to section: Add Cisco WebEx Meetings Server to a Profile
Once done, move to section: Specify Conferencing Credentials in the Client side. You will see above server already listed there, just go ahead and enter your username and password (pleae make sure this user already exists on your CWMS) and accept any certificate/s if presented. Jabber Integration is done and you can start testing the same.
Attached CWMS - AFDS integration doc.
Please let me know if any furhter question.
Thanks, Arun

Ask the Expert: One Management with Prime Infrastructure 1.2

With Tejas Shah
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions from Cisco expert Tejas Shah on One Management with Prime Infrastructure 1.2 Combining the wireless functionality of Cisco Prime Network Control System (NCS) with the wired functionality of Cisco Prime LAN Management Solution (LMS), Cisco Prime Infrastructure simplifies and automates many of the day-to-day tasks associated with maintaining and managing the end-to-end network infrastructure from a single pane of glass. The new converged solution delivers all of the existing wireless capabilities for RF management, user access visibility, reporting, and troubleshooting along with wired lifecycle functions such as discovery, inventory, configuration and image management, automated deployment, compliance reporting, integrated best practices, and reporting.
Tejas Shah is a senior technical marketing engineer for Cisco Prime Infrastructure and Collaboration products. He has deployed Cisco Prime Collaboration Manager at various customer sites to help customers monitor and troubleshoot their video infrastructure. In addition, he is part of the Network Operations Center team at Cisco Live events for six years. Shah joined Cisco in 1995 and was in the Technical Assistance Center team supporting various network management system products for more than six years.
Remember to use the rating system to let Tejas know if you have received an adequate response.
Tejas might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless Mobility sub-community discussion forum shortly after the event. This event lasts through Sept 21, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

Raun, please see my responses inline:
Can you go over the licensing method with Prime Infrastructure 1.2 please?
Raun, you can check out the following link for ordering guide at
http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html
I currently have NCS and do NOT currently have LMS. I know I can move to Prime Infrastructure through Cisco Product Upgrade Tool. However, what I am confused about is do I still have to buy LMS to have LMS functionality in Prime Infrastructure 1.2?
==> Not at all. The converged product will give you basic management capability for routers and switches that LMS provided in this release. Feature/Functionality will keep on growing with upcoming releases.
If not, do the licenses I transfer into Prime Infrastructure 1.2 from NCS also work for devices to work under LMS?
==> Licensing is different than NCS or LMS. You don't have to transfer the license. Each install of Prime Infrastructure will have a unique UID string on which the licenses are based. A new license will be applied to the product.
Mean, can my currently 350 licenses be used for AP's as in NCS and routers in the LMS portion of Prime Infrastructure 1.2?
==> I would recommend getting a total count of your wired and wireless devices and match the right SKU based on that.
Hope this helps.. Let me know if you have any further questions,
Tejas

Ask the Expert: Upgrading Cisco Unified Communications Manager (CUCM) to Version 9.1 (Drive to 9)

Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about simplified upgrade process and focused support from Cisco to migrate to version 9.1.
This is a continuation of the live Webcast
Drive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications Manager installed base to version 9.1 or higher. This upgrade will enable customers to have next-generation collaboration experiences.
During the live event, Cisco subject matter experts Vijay Rao and Amit Singh focussed on the simplified upgrade process and focused support from Cisco to migrate to version 9.1. They also talked about the changes made to the licensing model of User Connect Licensing and Cisco Unified Workspace Licensing.
Vijay Rao is a Network Consulting Engineer and is currently a unified communications (UC) consultant for Bank of America. He has been providing consulting assistance to the bank for the past 6 years. He helps design complex UC networks for large enterprise customers. He was previously part of Cisco IT in the Asia Pacific, Japan, and China (APJC) region and was instrumental in designing and implementing the Bangalore campus. He has been working with Cisco for 9 years and has 12 years of UC experience. He has a Cisco CCVP® certification.
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Remember to use the rating system to let Vijay and Amit know if you have received an adequate response.
Vijay and Amit might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community forum shortly after the event. This event lasts through July 19, 2013. Visit this forum often to view responses to your questions and the questions of other community members.
Webcast related links:
Webcast Video
FAQ from the live webcast
Slides from the live webcast

Hello Robert,
Apologies for a delayed response, some days get very hectic.
In CallManager, we only define the SRST reference, and CUCM version and SRST version are independent of each other.
The only thing, which is related and will change with CUCM upgrade is Phone F/w version.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf
You may just want to check your, phone f/w compatibility with the SRST version running on your ISR G1 Gateways:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_device_support_tables_list.html
For Example: SRST version 7.1
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps2169/data_sheet_c78-520521.html
You may want to do some lab testing with CUCM 9.1 and an SRST supported f/w on your phones.
If you decide to run the old Phone/F/w to support the SRST version, you may not be able to take advantage of new features.
Also, you can try and upgrade your phones(Wih CUCM 9.1) and test them with your SRST version.
It should work fine, but from a troubleshooting perspective, TAC may request you to come into a Cisco Supported combination.
Please, let me know if this clarifies your doubt or we can have a quick phone call.
Regards
Amit Singh

Ask the Expert: C-Series Integration with Cisco Unified Computing System Manager

Welcome to the Cisco Support Community Ask the Expert conversation. This conversation is an opportunity to learn and ask questions about Cisco C-Series Integration with Cisco Unified Computing System® Manager (Cisco UCS® Manager) with Cisco experts Vishal Mehta and Manuel Velasco.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (Cisco IMC). When a C-Series rack-mount server is integrated with Cisco UCS Manager, the IMC no longer manages the server. Instead you will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager command-line interface (CLI).
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management. The following are the connectivity modes:
Dual-wire management (shared LAN On Motherboard [LOM]): Shared LOM ports on the rack server are used exclusively for carrying management traffic.A separate cable connected to one of the ports on the Payment Card Industry Express (PCIe) card carries the data traffic.
SingleConnect (Sideband): Using Network Controller Sideband Interface (NC-SI), the Cisco UCS Virtual Interface Card 1225 (VIC1225) connects one cable that can carry both data and management traffic.
Direct Connect Mode: Cisco UCS Manager Version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
Vishal Mehta is a customer support engineer for Cisco’s Data Center Server Virtualization Technical Assistance Center (TAC) team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco Nexus® 5000, Cisco UCS, Cisco Nexus 1000V, and virtualization. He presented at Cisco Live in Orlando 2013 and will present at Cisco Live Milan 2014 (BRKCOM-3003, BRKDCT-3444, and LABDCT-2333). He holds a master’s degree from Rutgers University in electrical and computer engineering and has CCIE® certification (number 37139) in routing and switching and service provider.
Manuel Velasco is a customer support engineer for Cisco’s Data Center Server Virtualization TAC team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco UCS, Cisco Nexus 1000V, and virtualization. Manuel holds a master’s degree in electrical engineering from California Polytechnic State University (Cal Poly) and CCNA® and VMware VCP certifications. Remember to use the rating system to let Vishal and Manuel know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center, under subcommunity, Unified Computing, shortly after the event. This event lasts through May 23, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Sebastian,
The different modes of connecting C-Series with UCSM come into play depending on the type of infrastructure you already have along with C-Series and NIC model.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (CIMC) .
Powerful features provided by Cisco UCS Manager can be leveraged to manage C-Series server by integrating C-Series Rack-Mount Server with UCSM.
This not only gives you rich-feature set but also one management plane to operate UCS-B Series Chassis and UCS-C Series Rack Server.
You will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager CLI.
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management.
The following are the connectivity modes:
• Dual-wire Management (Shared LOM):
Shared LAN on Motherboard (LOM) ports on the rack server are used exclusively for carrying management traffic. A separate cable connected to one of the ports on the PCIe card carries the data traffic. Using two separate cables for managing data traffic and management traffic is also referred to as dual-wire management.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0100.html
This mode is recommended when you have C-Server which does not have or cannot support VIC 1225 card (such C-200 server)
• SingleConnect (Sideband):
Using Network Controller Sideband Interface (NC-SI), Cisco UCS VIC1225 Virtual Interface Card (VIC) connects one cable that can carry both data traffic and management traffic.
This feature is referred to as SingleConnect.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_011.html
This most recommended Integration model when using FEX and VIC 1225 card
• Direct Connect Mode:
Cisco UCS Manager release version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
This mode will eliminate the need for FEX module as Servers are directly plugged into the base ports of Fabric Interconnect
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0110.html
Please let us know if you need more information. Thank you!
Thanks,
Vishal

Ask the Expert : Call Recording with Cisco Unified Communication Manager (UCM)

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Unified CM call recording solution that provides the ability to record customer conversations for compliance purpose. This topic will cover an overview, configuration and troubleshooting of the call recording feature.
Monday, January 19th, 2015 to Friday, January 30th, 2015
Harmit Singh is a technical leader with the High Touch Technical Services (HTTS) and Technical Assistance Center (TAC) Unified Communications teams based in Bangalore. He has broad experience in Cisco Unified Communications infrastructure solutions. He has 10 years of experience working with large enterprise and service provider networks. He also holds CCIE certifications (#20012) in Voice and Collaboration as well as Red Hat and VMware certifications.
Mohammed Noorulla Khan is a customer support engineer in High-Touch Technical Services (HTTS) Unified Communications teams based in Bangalore. His areas of expertise include Cisco Unified Communications Manager, Gateways, and Jabber. He has over 6 years of industry experience working with large enterprise and service provider networks. He also holds CCIE certifications (#35741) in Voice and VMware certifications.
** Remember to use the rating system to let Mohammed and Harmit know if you've received an adequate response. **
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video community, subcommunity, IP Telephony, shortly after the event. This event lasts through January 30th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hi Maheshwar,
Thank you for your query. Please find my response below:
1> Do we support recording with HCS environment and which 3rd party vendors are validated with HCS based call control 10.1.1?
Answer: Whether you use a standalone UCM cluster, UCCE or HCS, call recording would be supported across the board in the same manner.
Please refer to the following link:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_0_1/Install_and_Config/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs_chapter_011.html#CHCS_RF_T1105284_00
Option
Notes
Recording
All Recording applications that are supported by Unified CCE are supported on HCS for CC. For details, see Recording section in Agent and Supervisor Capabilities.
With respect to which 3rd party vendors have been validated, marketplace.cisco.com is a good place to crosscheck this info. You will find a Cisco Compatible Logo against the partners listed there. The logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.
Please refer to the following link and use the search field under Collaboration Technology:
https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search[q]=&search[technology_category_ids]=23%2C24%2C197%2C1940%2C1941%2C1921%2C1576%2C1897%2C1983%2C2418%2C26%2C198%2C1904&search[order]=tier&per_page=20&_=1421663854257&ts=1421663855441
2> Which end points are supported for recording via HCS call control?
Answer: The following link should help clarify this:
http://solutionpartner.cisco.com/web/sip/wiki/-/wiki/Main/Unified+CM+Silent+Monitoring+Recording+Supported+Device+Matrix
Please let us know if you have any follow up questions. Hope this is helpful.
Regards,
Harmit Singh.

How to manage the ATE_SEARCH_IDX-index in Ask the expert-application?

Similar Messages

Maybe you are looking for