How to modify your age on your Creative Cloud profile ?

Can anyone explain me how to change my age on my Creative Cloud profile ?

Hi,
If you entered a birth date that doesn't meet the age requirements, wait for 24 hours and then you can again enter a new birth date.
You can also call the customer service to reset that immediately .
Regards,

Similar Messages

  • How many 'seats' are included with Adobe Creative Cloud for teams?

    How many 'seats' are included with Adobe Creative Cloud for teams?

    Hi Mrfrodo,
    There isn't a set number, you purchase the number you would need based on the size of your organization.
    This section of the FAQ might also be helpful for you to learn more about team too.
    http://www.adobe.com/products/creativecloud/faq.html#ccm-teams
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  • How do I generate redemption code for creative cloud?

    how do I generate redemption code for creative cloud?

    On October 27th 2014, you have purchased two CC (one complete &one photography) under the same Adobe ID. That is the reason you are being asked for a code because under one Adobe ID only one CC can be activated(twice).
    Please contact Adobe Support or you can inbox me privately the CC order number  that you would like to cancel.
    You can also check if the host file has Adobe entry or not as if Adobe entries are there then also CC can ask for serial number. You can check the host by the followinh method.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
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    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
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       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
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    Regards
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    Cannot license Illustrator CC after buying subscription

  • How many computers can i use with creative cloud?

    how many computers can i use with creative cloud?

    Two.
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    On how many computers can I install the software I download from Creative Cloud?
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  • How to fix download error on Adobe Creative Cloud

    How to fix download error on Adobe Creative Cloud, I've reinstalled like three times and it's not working.

    Quit Creative Cloud desktop application  and close All Adobe applications.
    Follow below steps :
    Step 1 :
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    2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
    ~/library
    3)Then navigate to Application Support>Adobe
    Right click on Adobe folder and select "GetInfo" option.
    Expand the Sharing & Permissions section.
    Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
    Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
    Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
    Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
    Step 2:
    1) Right click on Finder icon and  select "Go-To" Folder option.
    2) You will get a text box, type-in below command and then hit 'Return' key.
    /library
    3)Then navigate to Application Support>Adobe
    Right click on Adobe folder and select "GetInfo" option.
    Expand the Sharing & Permissions section.
    Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
    Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
    Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
    Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
    Then launch Creative Cloud desktop application and check.

  • How can i find out when the Creative Cloud be available in my country?

    how can i find out when the Creative Cloud be available in my country?

    This information is not available. We are working to add more countries, the newest being South Africa which will be added by the end of November. We are working to make this process more transparent. I understand how frustrating it is to not know if and/or when the Creative Cloud will be available in your country.

  • How can i get back the adobe creative cloud shared folder after I deleting it?

    How can i get back the adobe creative cloud shared folder after I deleting it?

    I think Adobe pulled the Creative Connect Desktop app until the new CC release next month. I just built a new PC and noticed it wasn't available in the app manager any more. On my other machines it isn't working anyway. In another post Adobe devs said they new it was down because thay were working out some server issues. It looks like they couldn't resolve them.
    I bought into the CC right from the beginning since I never buy my software outright but rather use a credit card. I thought that getting the whole master suite for $30 a month interest free was a great deal. Having all the software has been great, but it was over a year before we even saw a desktop syncing folder and noe it seens as though we are going to have server problems every time they upgrade the cloud leaving us to have to use the cluncky web interface during these sync blackouts.
    I can tell you Adobe better get it together cause ther starting to p*ss off a lot of loyal customers. It feels like were dealing with a cellphone company who only gives deals to the new customers and once you've signed the contract your screwed.
    Here is the link to whats going on
    Announcement: Creative Cloud file sync service offline (Updated)
    Hide Details
    The Creative Cloud Connection preview is currently offline as we upgrade the service. Please see this blog post for additional details :http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connecti on-and-file-sync-preview/
    All files stored in Creative Cloud can still be accessed and downloaded from the Creative Cloud web page at: https://creative.adobe.com/files
    We sincerely apologize for the inconvenience during this transition.
      by Vikrant Rai (May 17, 2013)

  • Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How many computers I can use my creative cloud membership

    How many computers I can use my creative cloud membership to download apps

    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  • Formatted my computer now how do I intalar my programs in creative cloud?

    formatted my computer now how do I intalar my programs in creative cloud?

    You would download the Creative Cloud Desktop app, Install it and sign with with your Adobe ID and Password.
    Get Adobe Creative Cloud Desktop App & Adobe Application Manager
    Then on the Apps tab, install the software that is part of your subscription.
    Launch your apps by searching from the Start menu and either pin them to the taskbar or create a shortcut on your desktop.

  • How do i make sure that my creative cloud apps are RTL (hebrew) compatible?

    how do i make sure that my creative cloud apps are RTL (hebrew) compatible?

    In your Creative Cloud Desktop app choose Preferences, then under Apps,
    choose this App Language:
    Then each app you want will have an Install button next to it.
    After installing, go into Preferences for each app. Under Interface, choose English (Hebrew) for the UI language,and under Type, select Middle Eastern. Restart, and be sure your OS is set up for Hebrew.

  • I want to know how much will cost my university the creative cloud?

    I want to know how much will cost my university the creative cloud?
    I'm needing 16 licenses for my students on the creative cloud. I saw that the price is per month. I want to compare the creative cloud between the adobe master collection cs6.
    Thanks for the help!

    Hi Edcastro,
    Welcome to Adobe Forum,
    The desktop applications are the same with the both a suite or the Creative Cloud, they just activate differently - either a serial number for a suite, or your Adobe ID for the Creative Cloud.
    The Adobe Education Buying Guide is here http://www.adobe.com/education/buying-guide.html.  The current price for students is actually cheaper than the one listed there. Go to the Creative Cloud Plans pagehttps://creative.adobe.com/plans and then click on the tab Plans for Students & Teachers.
    All of the applications and services included in the Creative Cloud are shown here https://creative.adobe.com/apps. You can cross-reference that with the buying guide.
    The CC also provides you access to certain services & give you storage space per seat.
    Hope this helps you.
    Regards,
    Rajshree

  • How many computers can I have my Creative Cloud on?

    Hello, I just have a question. Since I use my Adobe programs for school and business. I have a Macbook Pro and an iMac that I have the creative cloud synced too. Im getting another Macbook Pro and was wondering if Id be able to sync that laptop with my programs too?

    Hello,
    Adobe has this given these hints:
    http://helpx.adobe.com/creative-cloud/faq.html >>> Can I use the software I download from Creative Cloud on more than one machine? >>> Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use (General-terms) for more information. Learn how to deactivate (Activation & Deactivation Help) a Creative Cloud license on a machine.
    Moreover I quoute Preran: The Adobe ID is used for the activation process. Previously you could activate only on two instances of the same OS. That restriction has been removed. Also, if you log into a third computer on which you have installed CC, you are automatically logged out of one of the previous computers where you have logged in. (Re: With Flash CC can I install it on both my PC and Mac?)
    If still necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Hans-Günter

  • Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

    Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

    Sure , you can install on both Mac as well as PC .
    Max activation allowed = 2 computers.
    Student discounted price will be valid for one year.
    Later you can purchase with different Adobe ID , with valid proof of eligibility .
    Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

  • How can i cancel my one year Creative Cloud Student and Teacher Edition?

    how can i cancel my one year Creative Cloud Student and Teacher Edition?

    when i click on customer support..
    i get this error

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