How to move mobilesync back up to Itunes so I can restore my Iphone?

Last night I needed to restore my iphone. It had too much "other" space and therefore would not backup to Icloud, so I went to the apple store and they told me I would have to back it up to itunes. Last night I backed my iphone up at 3:31pm. I then reset my iphone settings, and my iphone started to back up from the back up I had just created. It said it would take about 30-35 minutes to complete the restore. At 3:34pm the plug came undone during the restore, I plugged my iphone back in and it seemed to have overwritten my back up and created a new one at 3:35. My old one had disappeared from 3:31. I restored using the 3:35 back up, and it only brought back regular apps, no contacts, no photos, nothing but apps. At this point I called apple and was on the phone with them for an hour, and ultimately was able to restore using am incomplete icloud back up from january 2nd, that was unable to finish because of the lack of space. This only brought back my contacts, NO photos or anything else.
ANYWAY, today I did some googling, and learned about this spot on my computer called "Mobilesync." It was here where I found my back up at 3:31... I was excited when I found it, because I am pretty sure this is the back up I started with, but yesterday it had not appeared when I opened itunes and then went to preferences, it only had the 3:35 back up. DOES ANYONE know how to bring this back up which is in the mobile sync folder into itunes so I can restore it??
PLEASE help!!

Hello Rob,
Welcome to Apple Support Communities.
One of the articles linked below can help you resolve the issue with your iPhone 4S not being recognized by iTunes on your computer, use the first article if you have a PC and the second if you have a Mac.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
iOS: Device not recognized in iTunes for OS X - Apple Support
Ciao,
-Jason

Similar Messages

Maybe you are looking for

  • Derivation of Funds Center from cost center for Asset PR/PO in FM

    Hello Experts, We configured new FM area and relevant BCS settings. It is working fine except PR or PO for Account assignment category A. Issue: system is not able derive funds center from cost center in the asset master. cost center is not updated i

  • Debug ABAP code used for ABAP mapping

    Hi Experts, I have worked on Abap mapping. I have executed the code in SE24 to acheive desired mapping and the desired output is also generated. attached below is a part of the code i have used: method IF_MAPPING~EXECUTE. * initialize iXML   TYPE-POO

  • IPod not showing up in new  7.0 iTunes

    I have had this problem several times since the new 7.0xxx iTunes has come out. I follow the steps in the diagnostic help topic and I eventually am able to fix the problem, but it is a different fix that works each time and it has been taking nearly

  • Pages upload with zero content!

    I have recently upgraded to CS4 and CS5 on a Windows 7 64 bit OS. When I upload my html pages, they "seem" to go, but have 0 kb on the remote site and the pages are all white. The url says that there is a page there but nothing is on it! I  manage a

  • PDFDocumentRuntimeException: Failed to UPDATEDATAINPDF--- ADS

    Hi experts, I got an issue with ADS in EP trying to test my web dynpro applications. I did all configuration and test and it is successful. The Log shows this message com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeExc