How to obtain a case number for License transfer process

How to obtain a case number for License transfer process.

Good to know - Here you have the user-2-user forum for "Adobe Reader".
For anything "License" related you will want to be using the "contact" feature to meander about until you can get a "licensing work group" point of contact.
The path starts here:
Contact Customer Care
Be well...

Similar Messages

  • How to get a case number for license transfer?

    Dear all,
    I would like to transfer my Creative Suite CS6 Production Premium license to a new owner. After some internet searching I already found the instructions at
    http://helpx.adobe.com/de/x-productkb/policy-pricing/transfer-product-license.html#main_Li cense_transfer_process
    Now I got stuck at the point to obtain a case number. Every time I click on "Contact us", the only option I can choose is, to write to the Adobe community forums.
    Can anybody give me some detailed instructions how I can get a case number?
    Thanks in advance!

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Case number for License transfer, for Adobe Presenter

    Who gives out the case number for license transfer, for Adobe Presenter? I have been trying to contact Adobe, but of no avail...

    Hi There,
    You can contact Adobe Support via chat by clicking on the following link : Chat
    with an Expert
    Regards,
    Mayank

  • Requesting Case Number for License Transfer

    The help page for a license transfer says "Contact us to obtain a case number." I clicked it and here I am in this forum. So please give me a case number.

    You don't need a case number:
    Write your case number or customer number or both on the form.
    from here:
    Transfer an Adobe product license

  • Do I need a new case number for the Transfer of License Form? I am the recipient of a transfer of li

      Do I need a new case number for the Transfer of License Form? I am the recipient of a transfer of license product registration. The transferring person has already filled out and returned the transfer of license form. Do I use the same number or do I need a new number.

    You need to get a new number for yourself because the transferor and the recipient cannot use the same number.
    Reference: I chatted with an Adobe agent, and that was the response they gave me.

  • How to get case number for licence transfer

    I have been trying to chat somebody to get a case number so that i can transfer the licence  of CS4 to someone else. Please help me how to go about it.

    This is an open forum, not Adobe support... read License Transfer https://forums.adobe.com/thread/1355892

  • How to obtain a serial number for PSE11

    I recently purchased an up to date iMac and PSE11 from the Apple iStore and I have tried to register the product with Adobe to get support. I need a serial number which Apple cannot give and Adobe refuse to give unless a scanned copy of a written receipt can be sent to them. Apple only issue email receipts which Adobe will not accept even though a forwarded copy of the email receipt will look no different to a scanned copy af a written version. Has anyone else experienced and resolved the same problem? If so, how?
    Surely Apple must have a PSE11 cd to place PSE11 on their store pages and if so there would surely be a serial number on the box.

    As Barney says, there are no serial numbers involved with App Store purchases. Further, note that putting software in the App Store involves more than just Apple uploading existing apps. Adobe had to create that app specifically for the App Store. If Adobe is requiring a serial number for support, either the person you talked to is confused or you're using the wrong support page. Or, I suppose, the support page could be broken. This is something you'll need to discuss with Adobe.

  • How do obtain my serial number for Acrobat XI Professional

    Hello Jeff,
    I have purchased a Student and Teacher Edition of Adobe Acrobat XI Pro
    So I have serial number retrieval card.
    I have been through the retrieval process, lodged the eligibility requirements and have an Adobe identity.
    I now understand that I can download XIPro and use it while I wait for the processing of my information and receipt of permanent approval. 
    My computer has Windows 8.
    I am ready to down load but nothing happens when I click on Acrobat XI Pro download.
    Hope you can help Paul

    Branching this to a separate discussion.
    Moving this discussion to the Acrobat Installation & Update issues forum.
    Paulb83666795 for information on how to retrieve your serial number please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  I am sorry but I am not familiar with a home use program.  If you have questions regarding how to redeem your serial number then I would recommend reviewing Education FAQ.

  • Case number for transfer of license

    I just purchased CS 5.5 from independent seller.  How do I obtain a case number for transfer of license of my CS4 software?  I want to give it to a disabled friend. 

    Hi Wawamama,
    For information about transferring a license please refer to the link mentioned below.
    http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
    You can also Contact our chat support http://www.adobe.com/support/download-install/supportinfo/
    Thanks!
    Eshant

  • I lost my serial number for photoshop elements11 and premiere elements 11 combo.  how can I obtain a serial number for this program?

    I lost my serial number for photoshop elements11 and premiere elements 11 combo.  how can I obtain a serial number for this program?

    If you registered the software you should be able to find the serial number thru your Adobe account online.
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I Need to obtain a case number to transfer a license

    http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
    From the above link under heading
    License transfer process
    It is impossible on a Saturday morning to get to any support other than the forum. I need to open s case numbe so i can upload a form to transfer a license but I can't any help please. Is it just beacuse it's the weekend and there are no other support options avaiable?
    Cheers
    Dan

    I got a new link. See if this works to get to Web Chat:
    Serial number and activation support
    Let me know if it works.

  • How to get the document number for a ware house order.

    Hello gurus,
    how to get the document number for a ware house order. [if GI is posted refering that WH order] .. is there any report?
    Thanks in advance

    There are several options.  When you post a Goods Movement, you can use LB12 -display Transfer Requirement for material document or LB11 Display TR for material.
    Depending on how your system is set up you may have gotten a Transfer Order automcatically.  In this case you can look at LT24 - Transfer Order for material.

  • How do i use my number for imessaging instead of my email

    how do i use my number for imessage instead of email

    Hello there, qbullard.
    The following Knowledge Base article reviews the process for adding your number to iMessage:
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • How do I change my number for iMessage and facetime

    How do I change my number for iMessage and FaceTime on my iPad mini

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
     Cheers, Tom

  • How to write a case statement for the totals column of two different years (2013 and 2014) of the same month so that I can get a +/- column

    Please Help!!!
    How to write a case statement for the totals column of two different years (2013 and 2014) of the same month so that I can get a +/- column.
                                      January 2014         January
    2013                            +/-
                    Region   Entry   Exit  Total    Entry   Exit   Total   (Total of Jan2014-Total of Jan2013)
                    A               2         3      
    40        5       7        30                    40-30= 10

    What is a table structure? Sorry cannot test it right now..
    SELECT <columns>,(SELECT Total FROM tbl WHERE Y=2014)-(SELECT Total FROM tbl WHERE Y=2013)
    FROM tbl
    Best Regards,Uri Dimant SQL Server MVP,
    http://sqlblog.com/blogs/uri_dimant/
    MS SQL optimization: MS SQL Development and Optimization
    MS SQL Consulting:
    Large scale of database and data cleansing
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